ACTIVATE ACCIDENT REPAIR GROUP Salary

Rating of the company
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7 reviews in total
  Halifax
WEST HOUSE KING CROSS ROAD HALIFAX HX1 1EB UNITED KINGDOM
TIN: 11797160
  Wholesale & Retail Trade
Rating of the company
based on 0 evaluations
7 reviews in total

Earnings on positions in ACTIVATE ACCIDENT REPAIR GROUP

Estimated salary

£ 3291

Median salary at ACTIVATE ACCIDENT REPAIR GROUP

£ 1416 Lowest salary
£ 3562 The average salary
£ 6250 Highest salary

ACTIVATE ACCIDENT REPAIR GROUP is looking for employees for positions:

workshop controller

Working hours

  • full-time | Permanent

Language

  • french

Responsibility

  • ensure consistent workflow and production output within the workshop, allocating tasks and monitoring progress and quality
  • implement operational workshop loading system in line with company policy/procedures, ensuring all targets and deadlines are met or addressed
  • monitor and control workshop output and efficiencies
  • liaise with office staff to monitor the number of vehicles coming into the site for repair
  • optimum utilisation of resources within area of responsibility as set out in targets
  • deliver exceptional customer service
  • responsible for notification of potential Health and Safety risk to the people who may be directly affected by the risk
  • verbal explanation of the repair procedure and process to the workshop and customers and variable levels of understanding

Requirements

  • an extensive understanding of the repair industry, vehicle legislation and trade practices
  • knowledge of all aspects of Health and Safety, including an understanding of the provisions of EPA and Risk Assessments
  • excellent interpersonal, communication and time management skills
  • ability to work under pressure

customer service advisor

Working hours

  • full-time | Permanent

Language

  • french

Responsibility

  • responsible for the reception area, including greeting customers and providing a positive and welcoming experience
  • deliver exceptional customer service
  • co-ordinate and manage the logistics of a collection/delivery service based on a large fleet of courtesy cars
  • regularly update the customer with progress on their repair
  • carry out visual inspections of courtesy or customer vehicles to identify any accidental damage caused to avoid uninsured loss damage costs
  • process payments and issue invoices
  • supporting with handling complaints in line with Company policy
  • adhere to all company policies, procedures, and service level agreements

Requirements

  • excellent customer service and communication skills, including by telephone, email and in face-to-face situations
  • insurance, claims and industry experience beneficial
  • flexibility dealing with changes in demand, tasks, and processes
  • strong attention to detail
  • computer literate
  • work on own initiative, be proactive and manage customers and workload with little intervention from the management team
  • good time management and prioritisation skills

vehicle panel beater

Working hours

  • full-time
  • full-time | Permanent

Salary

  • salary

Responsibility

  • ensure customer satisfaction in the repair of motor vehicles of all types
  • carry out such work in a safe and economical manner
  • employ such knowledge and skills as may be required to restore vehicles to a high standard
  • observe, recognise and report on vehicle body damage

Requirements

  • ATA / NVQ level 3
  • great attitude to work and all members of staff
  • work well as a team
  • good communication skills
  • good decision making and problem solving skills
  • good H&S knowledge/awareness and compliance
  • time served repair technician
  • good time management skills

paint sprayer

Working hours

  • full-time
  • permanent
  • full-time | Permanent

Language

  • french

Salary

  • salary

Responsibility

  • ensure customer satisfaction in the repair of motor vehicles of all types
  • carry out such work in a safe and economical manner
  • employ such knowledge and skills as may be required to restore vehicles to a high standard
  • observe, recognise and report on vehicle body damage
  • we work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road accident at our contact centres in Halifax and Peterborough

Requirements

  • ATA / NVQ level 3
  • great attitude to work and all members of staff
  • work well as a team
  • good communication skills
  • good decision making and problem solving skills
  • good H&S knowledge/awareness and compliance
  • time served repair technician
  • good time management skills

vehicle paint sprayer

Language

  • french

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • ensure customer satisfaction in the repair of motor vehicles of all types
  • carry out such work in a safe and economical manner
  • employ such knowledge and skills as may be required to restore vehicles to a high standard
  • observe, recognise and report on vehicle body damage
  • we work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road accident at our contact centres in Halifax and Peterborough

Requirements

  • ATA / NVQ level 3
  • great attitude to work and all members of staff
  • work well as a team
  • good communication skills
  • good decision making and problem solving skills
  • good H&S knowledge/awareness and compliance
  • time served repair technician
  • good time management skills

panel beater

Language

  • french
  • english

Salary

  • salary

Responsibility

  • ensure customer satisfaction in the repair of motor vehicles of all types
  • employ such knowledge and skills as may be required to restore vehicles to a high standard
  • liaise with estimating, parts and line manager to discuss repair process and completion dates
  • we work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road accident at our contact centres in Halifax and Peterborough
  • indent for replacement parts and record usage
  • carry out such work in a safe and economical manner
  • observe, recognise and report on vehicle body damage
  • ensure that all work carried out meets acceptable safety and quality standards

Requirements

  • ATA / NVQ level 3 Panel Technician
  • ATA / NVQ level 3
  • great attitude to work and all members of staff
  • work well as a team
  • good communication skills
  • good decision making and problem solving skills
  • good H&S knowledge/awareness and compliance
  • time served repair technician

technician

Language

  • french
  • english

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • ensure customer satisfaction in the repair of motor vehicles of all types
  • carry out such work in a safe and economical manner
  • employ such knowledge and skills as may be required to restore vehicles to a high standard
  • observe, recognise and report on vehicle body damage
  • we work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road accident at our contact centres in Halifax and Peterborough

Requirements

  • ATA / NVQ level 3
  • great attitude to work and all members of staff
  • work well as a team
  • good communication skills
  • good decision making and problem solving skills
  • good H&S knowledge/awareness and compliance
  • time served repair technician
  • good time management skills

manager

Language

  • french

Salary

  • salary

Responsibility

  • assist with planning resource and equipment levels around budgets and financial plans
  • establish and maintain control of consistent workflow within the Bodyshop through effective capacity planning
  • adhere to operational workshop loading system in line with company policy/procedures, ensuring all targets and deadlines are met or addressed
  • manage daily production co-ordination
  • carry out a visual inspection to identify any accidental damage caused to avoid uninsured loss damage costs
  • estimate by considering the most economical repair method
  • maintain awareness of incoming vehicles and flag any issues
  • regularly and consistently review site KPI performance to identify areas of potential shortfall against plan, delivery of average repair cost target, CSI targets and customer service scores

Requirements

  • ATA VDA Vehicle Damage Assessor
  • relevant experience as an estimator
  • ability to qualify and quantify repairs required
  • ability to negotiate effectively with third parties
  • audatex Trained
  • escribe trained and Adherence
  • ability to discuss and negotiate agreeable solutions to customer problems
  • ability to maintain personal technical knowledge and skills including SMART repairs

shop manager

Responsibility

  • plan resources and equipment levels around budgets and financial plans
  • establish and maintain control of consistent workflow within the Bodyshop through effective capacity planning
  • adhere to operational workshop loading system in line with company policy/procedures, ensuring all targets and deadlines are met or addressed
  • manage daily production co-ordination
  • conduct regular performance reviews with all team members, monitor targets and identify training needs
  • lead all recruitment activities in partnership with the People team
  • promote employee engagement and retention, making use of Company schemes such as Employee of the Month and values nominations
  • to regularly and consistently review site KPI performance to identify areas of potential shortfall against plan, delivery of average repair cost target, CSI targets and customer service scores

Requirements

  • technical knowledge and experience of the Accident Repair and Bodyshop industry
  • previous experience within a management position with the ability to lead and coach the team
  • ability to organise office administration, control systems and financial resources
  • relevant and up-to-date knowledge of vehicle design and manufacture, consumer and vehicle legislation, industry and best practice
  • knowledge and understanding of the provisions of E.P.A. and C.O.S.H.H
  • knowledge and understanding of BSI Standards and accreditation
  • strong numeracy and literacy skills
  • excellent communication skills

driver

Language

  • french

Salary

  • salary

Responsibility

  • ensure all documentation is correct when transferring vehicles
  • report any accidents, incidents to your Bodyshop Manager without delay
  • collect all necessary customer paperwork from reception, checking courtesy cars for damage and cleanliness before delivery to the customer
  • confirm any damage or cleanliness issues with reception team
  • carry out collection and delivery of customers vehicles as scheduled, completing all relevant paperwork detailing claim and non-related damaged and collecting excess payments, ensuring that the customer is treated in a professional and efficient manner
  • notify customer and reception when a delay is imminent
  • to drive vehicles in a safe, lawful manner taking into account the weather and traffic conditions, reporting all faults with vehicles driven
  • to be responsible for the collection of payments and receipts and to ensure the correct financial procedures are followed on return to the office

Requirements

  • full driving license with the correct classification to carryout duties
  • logistics experience
  • experience of vehicle appraisal
  • exceptional communication and customer service skills

Earnings on positions in ACTIVATE ACCIDENT REPAIR GROUP

Average salary in this position
Average salary in this position in the country
apprentice
1416 £
18%
1666 £
panel beater
3291 £
4%
3420 £

National average salary

2950 £

Average salary in this company

3562 £