ACTIVATE ACCIDENT REPAIR GROUP Salary
Rating of the company
0 ratings
7 reviews
Halifax
WEST HOUSE KING CROSS ROAD HALIFAX HX1 1EB UNITED KINGDOM
TIN:
11797160
Wholesale & Retail Trade

Earnings on positions in ACTIVATE ACCIDENT REPAIR GROUP

Earnings on positions in ACTIVATE ACCIDENT REPAIR GROUP

Average salary in this position
Average salary in this position in the country
apprentice
1416 £
23%
1732 £
panel beater
3291 £
5%
3444 £

National average salary

2950 £

Average salary in this company

3562 £

Estimated salary

£ 3291

Median salary at ACTIVATE ACCIDENT REPAIR GROUP

£ 1416 Lowest salary
£ 3562 The average salary
£ 6250 Highest salary

ACTIVATE ACCIDENT REPAIR GROUP is looking for employees for positions:

workshop controller

Working hours

  • full-time | Permanent

Language

  • french

Responsibility

  • ensure consistent workflow and production output within the workshop, allocating tasks and monitoring progress and quality
  • implement operational workshop loading system in line with company policy/procedures, ensuring all targets and deadlines are met or addressed
  • monitor and control workshop output and efficiencies
  • liaise with office staff to monitor the number of vehicles coming into the site for repair
  • optimum utilisation of resources within area of responsibility as set out in targets
  • deliver exceptional customer service
  • responsible for notification of potential Health and Safety risk to the people who may be directly affected by the risk
  • verbal explanation of the repair procedure and process to the workshop and customers and variable levels of understanding

Requirements

  • an extensive understanding of the repair industry, vehicle legislation and trade practices
  • knowledge of all aspects of Health and Safety, including an understanding of the provisions of EPA and Risk Assessments
  • excellent interpersonal, communication and time management skills
  • ability to work under pressure

customer service advisor

Working hours

  • full-time | Permanent

Language

  • french

Responsibility

  • responsible for the reception area, including greeting customers and providing a positive and welcoming experience
  • deliver exceptional customer service
  • co-ordinate and manage the logistics of a collection/delivery service based on a large fleet of courtesy cars
  • regularly update the customer with progress on their repair
  • carry out visual inspections of courtesy or customer vehicles to identify any accidental damage caused to avoid uninsured loss damage costs
  • process payments and issue invoices
  • supporting with handling complaints in line with Company policy
  • adhere to all company policies, procedures, and service level agreements

Requirements

  • excellent customer service and communication skills, including by telephone, email and in face-to-face situations
  • insurance, claims and industry experience beneficial
  • flexibility dealing with changes in demand, tasks, and processes
  • strong attention to detail
  • computer literate
  • work on own initiative, be proactive and manage customers and workload with little intervention from the management team
  • good time management and prioritisation skills

vehicle panel beater

Working hours

  • full-time
  • full-time | Permanent

Salary

  • salary

Responsibility

  • ensure customer satisfaction in the repair of motor vehicles of all types
  • carry out such work in a safe and economical manner
  • employ such knowledge and skills as may be required to restore vehicles to a high standard
  • observe, recognise and report on vehicle body damage

Requirements

  • ATA / NVQ level 3
  • great attitude to work and all members of staff
  • work well as a team
  • good communication skills
  • good decision making and problem solving skills
  • good H&S knowledge/awareness and compliance
  • time served repair technician
  • good time management skills

paint sprayer

Working hours

  • full-time
  • permanent
  • full-time | Permanent

Language

  • french

Salary

  • salary

Responsibility

  • ensure customer satisfaction in the repair of motor vehicles of all types
  • carry out such work in a safe and economical manner
  • employ such knowledge and skills as may be required to restore vehicles to a high standard
  • observe, recognise and report on vehicle body damage
  • we work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road accident at our contact centres in Halifax and Peterborough

Requirements

  • ATA / NVQ level 3
  • great attitude to work and all members of staff
  • work well as a team
  • good communication skills
  • good decision making and problem solving skills
  • good H&S knowledge/awareness and compliance
  • time served repair technician
  • good time management skills

vehicle paint sprayer

Language

  • french

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • ensure customer satisfaction in the repair of motor vehicles of all types
  • carry out such work in a safe and economical manner
  • employ such knowledge and skills as may be required to restore vehicles to a high standard
  • observe, recognise and report on vehicle body damage
  • we work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road accident at our contact centres in Halifax and Peterborough

Requirements

  • ATA / NVQ level 3
  • great attitude to work and all members of staff
  • work well as a team
  • good communication skills
  • good decision making and problem solving skills
  • good H&S knowledge/awareness and compliance
  • time served repair technician
  • good time management skills

panel beater

Language

  • french
  • english

Salary

  • salary

Responsibility

  • ensure customer satisfaction in the repair of motor vehicles of all types
  • employ such knowledge and skills as may be required to restore vehicles to a high standard
  • liaise with estimating, parts and line manager to discuss repair process and completion dates
  • we work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road accident at our contact centres in Halifax and Peterborough
  • indent for replacement parts and record usage
  • carry out such work in a safe and economical manner
  • observe, recognise and report on vehicle body damage
  • ensure that all work carried out meets acceptable safety and quality standards

Requirements

  • ATA / NVQ level 3 Panel Technician
  • ATA / NVQ level 3
  • great attitude to work and all members of staff
  • work well as a team
  • good communication skills
  • good decision making and problem solving skills
  • good H&S knowledge/awareness and compliance
  • time served repair technician

technician

Language

  • french
  • english

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • ensure customer satisfaction in the repair of motor vehicles of all types
  • carry out such work in a safe and economical manner
  • employ such knowledge and skills as may be required to restore vehicles to a high standard
  • observe, recognise and report on vehicle body damage
  • we work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road accident at our contact centres in Halifax and Peterborough

Requirements

  • ATA / NVQ level 3
  • great attitude to work and all members of staff
  • work well as a team
  • good communication skills
  • good decision making and problem solving skills
  • good H&S knowledge/awareness and compliance
  • time served repair technician
  • good time management skills

manager

Language

  • french

Salary

  • salary

Responsibility

  • assist with planning resource and equipment levels around budgets and financial plans
  • establish and maintain control of consistent workflow within the Bodyshop through effective capacity planning
  • adhere to operational workshop loading system in line with company policy/procedures, ensuring all targets and deadlines are met or addressed
  • manage daily production co-ordination
  • carry out a visual inspection to identify any accidental damage caused to avoid uninsured loss damage costs
  • estimate by considering the most economical repair method
  • maintain awareness of incoming vehicles and flag any issues
  • regularly and consistently review site KPI performance to identify areas of potential shortfall against plan, delivery of average repair cost target, CSI targets and customer service scores

Requirements

  • ATA VDA Vehicle Damage Assessor
  • relevant experience as an estimator
  • ability to qualify and quantify repairs required
  • ability to negotiate effectively with third parties
  • audatex Trained
  • escribe trained and Adherence
  • ability to discuss and negotiate agreeable solutions to customer problems
  • ability to maintain personal technical knowledge and skills including SMART repairs

shop manager

Responsibility

  • plan resources and equipment levels around budgets and financial plans
  • establish and maintain control of consistent workflow within the Bodyshop through effective capacity planning
  • adhere to operational workshop loading system in line with company policy/procedures, ensuring all targets and deadlines are met or addressed
  • manage daily production co-ordination
  • conduct regular performance reviews with all team members, monitor targets and identify training needs
  • lead all recruitment activities in partnership with the People team
  • promote employee engagement and retention, making use of Company schemes such as Employee of the Month and values nominations
  • to regularly and consistently review site KPI performance to identify areas of potential shortfall against plan, delivery of average repair cost target, CSI targets and customer service scores

Requirements

  • technical knowledge and experience of the Accident Repair and Bodyshop industry
  • previous experience within a management position with the ability to lead and coach the team
  • ability to organise office administration, control systems and financial resources
  • relevant and up-to-date knowledge of vehicle design and manufacture, consumer and vehicle legislation, industry and best practice
  • knowledge and understanding of the provisions of E.P.A. and C.O.S.H.H
  • knowledge and understanding of BSI Standards and accreditation
  • strong numeracy and literacy skills
  • excellent communication skills

driver

Language

  • french

Salary

  • salary

Responsibility

  • ensure all documentation is correct when transferring vehicles
  • report any accidents, incidents to your Bodyshop Manager without delay
  • collect all necessary customer paperwork from reception, checking courtesy cars for damage and cleanliness before delivery to the customer
  • confirm any damage or cleanliness issues with reception team
  • carry out collection and delivery of customers vehicles as scheduled, completing all relevant paperwork detailing claim and non-related damaged and collecting excess payments, ensuring that the customer is treated in a professional and efficient manner
  • notify customer and reception when a delay is imminent
  • to drive vehicles in a safe, lawful manner taking into account the weather and traffic conditions, reporting all faults with vehicles driven
  • to be responsible for the collection of payments and receipts and to ensure the correct financial procedures are followed on return to the office

Requirements

  • full driving license with the correct classification to carryout duties
  • logistics experience
  • experience of vehicle appraisal
  • exceptional communication and customer service skills