ACCTIVE SYSTEMS Salary
CAPSCADE YARD STATION ROAD EDENBRIDGE TN8 5NB ENGLAND
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Earnings on positions in ACCTIVE SYSTEMS
ACCTIVE SYSTEMS is looking for employees for positions:
service coordinator
Working hours
- full-time | Permanent
Responsibility
- manage takeover calls, including scheduling, updating customers and ensuring response deadlines are met
- ensure the scheduler is kept up to date and that all calls are locked down
- ensure all PPM’s are scheduled at least six months in advance
- ensure all calls are appropriately processed through the system by the engineers, i.e., completed calls shut down etc
- schedule all service-quoted works
- manage corrective maintenance calls, including phone answering, logging, scheduling, updating customers and ensuring response deadlines are met
- schedule appropriate plant to the site to meet the needs of each call, including the raising of PO’s
- manage preventative maintenance calls, including scheduling, updating customers and ensuring response deadlines are met
Requirements
- this role would suit a Service Coordinator, Service Planner, Service Scheduler, Service Assistant, and Maintenance Planner
- outstanding interpersonal skills
- solid geographical awareness of the UK and Ireland
- ability to multitask
- highly computer literate
- someone who has worked on a service desk, understands scheduling/planning/logistics, and has previously worked within the industry or a similar service and maintenance environment