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ACCRUETEK CONSULTING is looking for employees for positions:
support engineer
support engineer
Working hours
part-time
Language
english
Responsibility
making customers think you are magical by solving complicated or never-before-seen issues with your technical and product expertise
continuously growing your depth of knowledge on the products you support, as well as expanding to new technologies and domains
diagnosing, troubleshooting, and developing new solutions that solve the root cause of customer problems in tickets elevated from our L1 support team
learning new products quickly and effectively. When given access to user and developer documentation, knowledge base articles, source code, and infrastructure be able to develop a layered understanding of how the product works end-to-end
sharpening your technical prowess by deep diving into source code, databases, logs, and traces to get to the root cause of any issue
Requirements
full Understanding in Windows Server 2012/2012R2/2016/2019
C1 level English proficiency and the ability to write with a professional tone