we are looking for a Maintenance Team Member at Ibis Edinburgh South Bridge Hotel
are you an extraordinary talent? Then join us at Ibis Edinburgh South Bridge Hotel
ibis Edinburgh South Bridge is a beautifully designed contemporary and exciting hotel in a vibrant area of Edinburgh, whether you are staying for business or pleasure. Located just minutes away from the City of Edinburgh
inspect and maintain building systems
Requirements
proven experience as maintenance team member or similar role
strong technical knowledge of all building systems
knowledge of health & safety practices and regulation
excellent planning and leadership abilities
an eye for detail
auditor
Responsibility
ensure security procedures are maintained according to policy
any other duties requested by the Night Manager
perform any other duties within the employee’s range of competence as required by management
any other reasonable request within your range of competence as required by your Supervisor or Hotel Management
to ensure guest registration forms are completed correctly, then the computer is updated accordingly
follow policies and procedures outlined in the Accor Brand Standards Manual, Departmental Service Standards / Procedures Manual and Accor Policy Manuals
to be fully aware of daily worksheet and ensure this form is used
complete Express Check out envelopes
night porter
Language
english
Responsibility
performing other duties as required or assigned including working in a different department or restaurant, than usually assigned
additional responsibilities in absence of line manager or senior employee
hr manager
Working hours
full-time
Language
english
Salary
salary
Requirements
at least 1-2 years in a similar role within Hospitality
the ability to develop a variety of online training resources
experience of drafting, demonstrating ability to assimilate and understand complex information quickly and explain issues clearly
the ability to communicate effectively, diplomatically, and persuasively with a wide range of people
the ability to establish personal credibility with a range of stakeholders
the ability to work effectively under pressure
you will have the opportunity to be part of a high energy, fun team that delivers excellent customer service each day to all our guests
the ability to organize and prioritise your own workload with strong attention to detail
reception supervisor
Working hours
full-time | Part-time | Permanent
Responsibility
we are currently recruiting for a Night Reception Supervisor to join our awesome team at ibis Edinburgh Centre South Bridge
work Experience
previous experience in a customer-focused industry
we would love to have, as part of our team, someone who enjoys delivering a Great Customer Experience at all times and who is able to operate with a high level of autonomy
you will be taking care of the guest’s arrival during the night shift, departure or new reservations, phone calls, emails and any request from the guest in order to give the best service
positive attitude and good communication skills
commitment to delivering a high level of customer service
excellent grooming standards
Salary
salary
room attendant
Working hours
full-time | Part-time | Permanent
Language
english
Responsibility
housekeeping Room Attendant - £12.60 per hour
part Time/Full Time/Flexi Shifts available
an exceptional opportunity presents itself for a Room Attendant to be part of an iconic London Opening
to act as an ambassador of the Raffles Values during your interactions with guests and colleagues
in the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department
in return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company
reporting into Floor Supervisor, you will be responsible for cleaning and maintaining allocated guest rooms and corridors up to The Raffles at the OWO standards, maintaining cleaning equipment and storerooms to ensure an outstanding 5-star environment and seamless guest experience
to work closely with the House Porter team to provide all necessary supplies and amenities to guest rooms, to maximum guest satisfaction by providing an intuitive service
Salary
salary
food & beverage supervisor
Working hours
full-time
Language
english
Salary
salary
night manager
Responsibility
creating a welcoming and friendly atmosphere for all our guests
overseeing the effective running of the Night Audit Reports/Revenue postings
liaising with Front Office regarding arrivals, overbooking, groups and matters requiring special attention
ensuring hotel security and cleanliness of public areas
handling any customer priorities and comments and providing a response as soon as possible while the guest is still in the hotel
Requirements
A good rapport with guests
the ability to work under pressure and work well in a team environment
strong communication skills and pro-active approach towards work
A high level of personal cleanliness and presentation
supervisor
Requirements
previous experience in a supervisory role within a stewarding or food service environment, preferably in a 5* hotel setting
strong knowledge of food safety and sanitation practices, with a keen eye for detail
excellent leadership and communication skills, with the ability to motivate and inspire a team
proven ability to handle multiple tasks and prioritize effectively in a fast-paced environment
flexibility to work shifts, including weekends and holidays, as required in the hospitality industry
Responsibility
supervise and oversee the daily operations of the stewarding department, including dishwashing, kitchen cleaning, and equipment maintenance
lead and motivate a team of stewards, providing guidance, training, and performance feedback to ensure efficient and effective workflow
ensure compliance with health and safety regulations, maintaining a safe and clean working environment for staff and guests
monitor inventory levels of cleaning supplies, chemicals, and equipment, placing orders as needed to maintain adequate stock levels
conduct regular inspections to ensure cleanliness and hygiene standards are met in all areas, including kitchens, food storage, and dining outlets
develop and implement standard operating procedures and guidelines to improve efficiency and productivity
assist in recruitment and training of new stewards, fostering a positive and cohesive team environment
coordinate with other departments, such as culinary and banquet operations, to ensure smooth flow of service and cleanliness in all food and beverage areas
events manager
Salary
salary
Requirements
organisation and time management skills
strong leadership qualities
strong communication skills both written and verbal
administration and problem solving skills
ability to work to deadlines
customer focused
attention to detail
creative
Responsibility
this role requires proven record of accomplishment in event management
you will be heading the Meetings & Events department to achieve maximum revenue and client relationships, through effective and efficient sales techniques and strategies-providing excellent customer service at all times to all customers
diary Management to ensure the Business on the Books is the most profitable for the hotel
in this role, you will lead a team of one Senior M&E Executive, two M&E Executives and one M&E Co-ordinator in planning and executing meetings, events, and conferences for up to 446 guests, from start to finish
you will work closely with our clients, agents, and team members to ensure seamless coordination and delivery of all aspects of the event
to establish yielding policies for optimizing meeting space with F&B, Sales & Revenue Management
to co-ordinate meeting organiser and client show rounds to hotel
to develop SOP’s and monitor to ensure are in place