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ACADEMY COFFEE is looking for employees for positions:
shop manager
shop manager
barista
Trade
construction
Construction
Requirements
self-discipline, initiative, leadership ability and outgoing
pleasant, polite manner and a neat and clean appearance
ability to motivate employees to work as a team to ensure that all food and drink service meets appropriate standards
must possess good communication skills for dealing with diverse staff and customers
ability to determine applicability of experience and qualifications of job applicants
must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to café bar problems
ability to coordinate multiple tasks such as food, beverage and labour cost while maintaining required standards of operation in daily café bar activities
Responsibility
ensure that proper security procedures are in place to protect employees, customers and company assets
work alongside the Operations and Events manager to ensure the smooth running of events
ensure a safe working and customer environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a customer or employee is injured
investigate and resolve complaints concerning food/drink quality and service. Respond to complaints, taking appropriate actions to turn dissatisfied customers into returning guests
manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness
enforce excellent hygiene practices for food handling, general cleanliness, and maintenance of bar, food prep and dining/drinking areas. Ensure compliance with operational standards, company policies and all legal requirements
completes job responsibilities and performance objectives in a timely and effective manner and in accordance with Academy policies and procedures
maintains a positive working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness