ABSOLUTE COLLAGEN GROUP is looking for employees for positions:
warehouse supervisor
Responsibility
managing a small team of Fulfilment operatives, supporting, motivating and developing the team
working alongside the team in a hands-on role, driving performance
managing daily workload planning to deliver efficient and accurate daily picking, packing and despatch of customer orders
maintaining accurate stock control and performing stock checks, supporting delivery of investigations and reconciliation against WMS
preparing shipments for 3PL, multi channel and waste disposal activities. Liaising with suppliers and B2B customers to deliver
incoming goods receipt activities, unloading, stock inspection and ensuring accurate quantities received into the WMS in a timely manner
maintaining Fulfilment performance against KPIs
supporting the Operations Manager to deliver the goals and H&S, Standards
production manager
Working hours
full-time
Salary
salary
Responsibility
owner of creative workflow
lead the small in-house team of Graphic Designers, Photographers/Videographer, and Copywriters to take on all the creative requirements
must have sound digital understanding in order to support the business need for digital content
be single point of contact for creative workflow and delivery process
traffic manage the work through studio by checking briefs and allocating to relevant creator in a timely efficient manner
establish and manage external resource with agency partners and other vendors with a focus on flawless execution and cost efficiency
REPORTING TO Head of PR and Social
develop creative with all channels in mind, to ensure full stakeholder engagement for work in progress & carry out reviews post implementation to ensure full integration & joined up messaging and delivery optimisations
marketing executive
Working hours
full-time
Education
bachelor's
Requirements
CRM: 2 years
klaviyo: 1 year
Responsibility
execute tactical promotional calendar to drive revenue, engage audiences and retain our customers
provide analysis each month to inform content which performs and test plan for following month
customer service advisor
Language
english
Responsibility
directly interact with customers across inbound and outbound communication channels providing a friendly and efficient service
answer customer queries by phone, email, live chat, or social media
monitor social media comments and engage with our social audience
organise workload to ensure maximum efficiency, ensuring you are prioritising urgent tasks
ensure customer details are correctly entered and that all GDPR requirements are complied with
ensure departmental customer KPIs are met, specifically customer save rate, customer satisfaction, call quality and call abandon rate
take ownership of customer issues and attempt to resolve including liaising with other departments before escalating to CS Manager
process customer order returns and issue refunds if applicable
marketing manager
Working hours
full-time
Responsibility
manage daily and weekly performance of your acquisition channels including conversion targets and budgets, daily performance analysis, and revenue optimisation
current digital channels; PPC, PMAX, YouTube, Display, Affiliates, SEO and Paid Social
this role will be managing Google 70% of the time
lead Google YouTube strategy and any brand content series advertising
overseeing and/or executing the optimisation of campaigns, both manual and automated, utilising the full breadth of tools and technologies
hands-on management of all day-to-day activities for performance channels in collaboration with the digital agency
explore, recommend, and A/B test landing pages, creative and ad copy and reporting on statistically significant results to the business
monitor and report on competitor activity for performance channels and identify creative ways of managing competitor tactics especially on paid search
quality manager
Working hours
full-time | Permanent
Requirements
driving licence preferrable
HACCP, food hygiene, and auditor qualification
food science degree or equivalent experience
an ability to build valuable relationships both internally and externally, able to influence at all levels of the organisation
experience to work both independently and within a team and leading projects to completion
challenge data and performance levels with management and demonstrate a logical approach to data management, review, and audits
experience with legislation and labelling review
this role would suit an individual who is a Quality Manager/ Supervisor ready to take the next step in their career, to be QM for growing brands, with experience in a manufacturing, co-packing environment, or supplier management background
maintenance of claim justification & substantiation records
developer
Responsibility
collaborate with the Lead Engineer and Engineering Manager to implement scalable and performance-driven Shopify solutions
develop and enhance Shopify Plus storefronts, including custom theme development, Liquid template programming, and integration with third-party apps
implement responsive and accessible design principles to ensure a seamless user experience across all devices
optimize site performance, focusing on speed and scalability
develop and maintain Shopify custom apps and extensions as needed, including Shopify Functions and Checkout UI Extensions
collaborate with Ecommerce, Marketing, and Data teams to execute enhancements and features that drive business goals
ensure compliance with security, privacy, and accessibility standards for all web and mobile applications
work within a cross-functional agile team, including engineers, product designers, and managers, to deliver front-end solutions that align with the digital roadmap
brand manager
Responsibility
develop winning digital campaigns alongside the internal creative team with excellent creative brief formulation and ability to copywrite brand messaging
work alongside Head of Brand to implement brand strategy, and annual and seasonal marketing plans and calendars, ensuring all consumer touch-points meet brand and company goals
work with the external agencies and internal stakeholders to develop communication to be shared on all channels, ensure the website content is updated regularly, and the site is optimised to improve search rankings
maintenance and ownership of spend trackers, budgets, POs and invoices
to develop and execute overall brand strategy aligned with company objectives to deliver a category-leading brand
Requirements
working across multiple disciplines, functions and channels
working on multiple product SKUs
creative thinker
strong copywriting skills
prioritising many tasks at once and managing to deadlines
communicating at different levels and disciplines
managing an agency or 3rd party
delivering on brand objectives
head of finance
Responsibility
lead the month-end close process and deliver timely, accurate financial reporting
proven experience in a Finance Business Partner role – bonus points if you’ve worked in e-commerce or a consumer brand
build financial models, run scenario planning, and provide ad hoc analysis for business initiatives