4TH DIMENSION INNOVATION is looking for employees for positions:
managing director
Responsibility
arrange and manage internal and external meetings, including the preparation of agendas, reports, presentations, minutes, and materials as needed
distribute key actions and follow-ups to completion, ensuring that deadlines are met
run and review weekly and monthly tracking reports on internal projects to monitor progress and meet deadlines
collaborate closely with the MD and Operations Director to filter emails, eliminate distractions, and pre-empt information requests
interact professionally with clients and associates
work efficiently to action tasks promptly and manage multiple conflicting priorities without a loss of composure
handle travel management responsibilities
Requirements
confidence in collaborating with Senior Management and colleagues across the business
enthusiastic and professional with a proactive attitude
strong organizational and time management skills
experienced IT skills across MS Office, Outlook, and MS Teams, including additional reporting and database knowledge
proactive with the ability to always think ahead
exceptional attention to detail
previous experience in a fast-paced entrepreneurial/family business environment
degree-level education or equivalent is desirable
parts advisor
Responsibility
efficiently manage data capture to ensure effective customer communication and maximize sales and promotional opportunities in the Parts department
ensure Parts Aftersales Customer Satisfaction Index scores meet business and manufacturer expectations
develop and maximize sales opportunities for parts and accessories
ensure timely and accurate supply of parts to the workshop as needed
join Our Team as a Trainee Parts Advisor
effective Communication: Organize data capture to ensure effective communication with customers, seizing every opportunity to promote our Parts department's activities
customer Satisfaction: Ensure that Parts Aftersales Customer Satisfaction Index scores meet both our business and manufacturer's expectations
sales Focus: Develop and maximize sales opportunities for parts and accessories, contributing to our overall success
Requirements
we're on the lookout for a dynamic and enthusiastic candidate to join our premium franchised dealership as a Motorcycle Parts Advisor
A genuine passion for motorcycles is a must, as is the ability to deliver results
if you're ready to embark on an exciting journey in the motorcycle industry, join us as a Trainee Parts Advisor
profound technical knowledge of motorcycles and clear communication skills for interaction with both the workshop and customers
this role provides an opportunity to learn and grow within a thriving and passionate team
possess a full motorcycle and driving licence
the ideal candidate will have a successful track record as a Service and/or Parts Advisor in either the motorcycle or automotive industries, along with a solid technical understanding of motorcycles
technical Knowledge: A good technical understanding of motorcycles is crucial, and a passion for motorcycles is an absolute must
parts advisor
Requirements
if you're ready to embark on an exciting journey in the motorcycle industry, join us as a Trainee Parts Advisor
this role provides an opportunity to learn and grow within a thriving and passionate team
technical Knowledge: A good technical understanding of motorcycles is crucial, and a passion for motorcycles is an absolute must
clear Communication: You should possess the ability to communicate clearly with both the workshop team and customers
licence: It's preferable if you have a full motorcycle and driving licence
apply now and become part of our success story
industry Experience: Ideally, you'll have a successful track record as a Service and/or Parts Advisor in either the motorcycle or automotive industries
Responsibility
join Our Team as a Trainee Parts Advisor
effective Communication: Organize data capture to ensure effective communication with customers, seizing every opportunity to promote our Parts department's activities
customer Satisfaction: Ensure that Parts Aftersales Customer Satisfaction Index scores meet both our business and manufacturer's expectations
sales Focus: Develop and maximize sales opportunities for parts and accessories, contributing to our overall success
efficient Supply: Guarantee the correct and efficient supply of parts to our workshop as and when needed
are you a dynamic and enthusiastic individual ready to kickstart your career in the world of motorcycles? Do you have a passion for motorcycles and a knack for delivering exceptional results? If so, we invite you to join our premium franchised dealership as a Motorcycle Parts Advisor
customer service
Responsibility
4th Dimension Innovation Group is a fast-growing organisation that works in the specialist motorcycle market
we provide innovative solutions for manufacturers, insurers and brokers in motorcycle insurance, claims management, network management, engineering services and retail operations
about the role
we are looking for an additional Customer Service Advisor in our Repair Management team based in Egham, Surrey, Once fully trained, you will be able to work from home on a rota-basis
you will handle correspondence from external and internal customers, help to resolve general enquiries and process work requests
our customers are the heart of our business and we pride ourselves on our expertise. Working in a values-led culture, we aim to exceed expectations in everything we do whilst adopting innovative ways of working to ensure we remain agile
as we continue to evolve, our ambition for further growth requires our proactive and friendly Repair Management Customer Service Team to help meet and support these exciting challenges, so we need to expand our team
keep customers and clients up to date on behalf of the motorcycle repair production operation
full stack developer
Responsibility
are you a Web Developer extraordinaire looking for a dynamic role? We have just the position for you
are You a Laravel Legend?
we're on the hunt for a talented and experienced Web Developer to join our dynamic team. If you live and breathe web development, love Laravel, and are excited about working on a variety of exciting projects, this is the role for you
website Maintenance: Managing and maintaining multiple websites and web applications
E-commerce Excellence: Developing and enhancing a successful e-commerce website
web App Wizardry: Refactoring, maintaining, and developing internal and external web applications
Requirements
3 Years of Laravel Experience: You have hands-on experience with Laravel
laravel Nova: Familiarity with Laravel Nova
laravel Guru: You have at least 5 years of experience with Laravel and a deep understanding of its ecosystem
laravel Nova: You're comfortable using Laravel Nova
laravel Expertise: You know Laravel, its first-party packages, and its ecosystem inside out
filament: Experience with Filament
laravel Livewire: You're a fan of using Laravel Livewire over excessive JavaScript
filament: Experience with Filament is a plus
credit control
Responsibility
join Our Finance Team as a Finance Assistant
customer Receipts: Processing customer receipts across multiple entities
reconciliations: Conducting reconciliations to ensure accuracy
sales Ledger Maintenance: Maintaining the sales ledger
credit Control Support: Assisting the Senior Credit Controller with ad-hoc duties, including handling Money Claims Online and addressing client queries
sales Billing: Managing sales billing for multiple entities
administrative Support: Supporting the Finance Manager and the finance team with various administration duties as needed
Requirements
finance Experience: A minimum of 3 years of previous experience working in a finance department
qualifications: AAT/ACCA/CIMA qualification or QBE
regulatory Knowledge: Knowledge of SARs is a bonus
numeric and Analytical Skills: Strong numeric and analytical abilities
detail-Oriented: Exceptional attention to detail and strong organizational skills to manage your workload and assist others
deadline-Oriented: Ability to adhere to strict deadlines and company guidelines
about 4th Dimension Innovation Ltd & Companies
workshop controller
Working hours
full-time | Permanent
Salary
salary
Requirements
leadership experience in managing teams
strong understanding of production metrics and planning
proficiency in MS Office programs and a willingness to learn software tools
excellent organizational and time-management skills
commitment to compliance with regulatory requirements and data privacy
effective communication skills to foster collaboration and teamwork
positive attitude, professionalism, and a drive to inspire your team
Responsibility
lead, supervise, and provide direction to our Repair Technicians
collaborate with your line manager to manage motorcycle throughput and production planning
ensure accurate recording and interpretation of production metrics for planning and improvement
liaise with key stakeholders in the repair process for seamless collaboration
manage the work area, maintaining cleanliness and orderliness for efficient operations
deliver timely management information and reporting to support business decisions
be a Leader in Motorcycle Repair Excellence - Join Our Production Team
utilize software tools like Proclaim, Advance, and Deep Blue to enhance your skills and contribute to data interfaces
operations manager
Working hours
full-time
Responsibility
the 4thDimension Innovation Group is a fast-growing owner managed business with 5 business within the group specializing in the motorcycle market
develop and maintain the daily operation of our ATF and parts sales department
identify opportunities to maximize revenue streams and implement new working practices
recruit and develop new staff, with support from our Training & Development Manager
ensure the smooth operation of the entire ATF and parts sales department, managing team output and resources
achieve daily and weekly targets in production and sales/fulfilment areas
4th Dimension provide innovative solutions for manufacturers, insurers and brokers in motorcycle insurance, claims management, network management, engineering services and retail operations
provide daily reports on MI and sales metrics to senior management
Salary
salary
Requirements
strong attention to detail and accuracy in all working practices
ability to motivate and lead a team effectively
understanding of exceptional customer service delivery
analytical mindset and excellent organizational skills
proficiency in Microsoft Suite
administrator
Working hours
full-time
Salary
salary
Responsibility
liaising with our insurer clients in order to process claim payments and clear salvage for disposal
requesting and processing vehicle documents for teams
liaising with external finance companies to rectify finance queries and ultimately expedite salvage clearance
send payment requests to insurer clients post settlement
the 4th Dimension Innovation Group is a fast-growing owner managed business with 5 business within the group specializing in the motorcycle market
A new role in our busy engineering department based in Egham, Surrey. This role will provide administrative support to the Engineering and Salvage areas working closely with our engineers and the team's other administrator
clear salvage for both fault and non-fault claims
4th Dimension provide innovative solutions for manufacturers, insurers and brokers in motorcycle insurance, claims management, network management, engineering services and retail operations
Requirements
data entry
opening, sorting and scanning post / claims communications
photocopying/scanning general correspondence
maintenance of filing systems
specialist tasks dependent on previous experience within Automotive/Insurance Claims
outbound telephone follow ups
claims Processing: 1 year
administrative: 1 year
parts manager
Working hours
full-time
Salary
salary
Responsibility
manage, supervise and give direction and have responsibility for 4th Dimension’s Parts Team
delivering timely MI and reporting to the business
this role entails and includes responsibility for the staff under your authority in the performance of their duties and productivity levels as detailed in their appropriate job specifications and work instructions
ensure that the Parts Team is adequately resourced at all times to meet business demands, taking into account seasonality and business change
undertake any other reasonable duties as indicated by your Line Manager or other Seniors within the organisation
maintain working relationships with key Managers and Team Leaders in the course of your duties
to lead and manage 4th Dimension’s Parts Team in order to achieve vehicle repairs in a timely manner
Requirements
understanding of our products, services, philosophies, systems and organisation
A technical understanding of vehicle repair
A technical understanding of vehicle damage repair estimation
experience of managing a team
excellent interpersonal skills, comfortable to communicate at all levels
ability to make complex issues simple
experience of managing a high volume of workload and ability to effectively prioritise