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4TEL COMMUNICATIONS is looking for employees for positions:
it apprentice
it apprentice
Working hours
full-time
Language
english
Requirements
you will be highly organised, have excellent verbal & written communication skills and a great telephone manner
you will be reliable, willing to work hard and eager to learn
you will have a friendly personality, be able to work as part of a team and provide excellent customer service
you will be flexible, adaptable, possess the ability to multitask, have good interpersonal skills and be a team player
you should have a GCSE/BTEC/A Level in ICT or at least hands-on experience with the workings of computers and IT
A natural love of technology and interest in IT is mandatory
we are looking for a bright, honest, reliable, enthusiastic and hardworking individual with a genuine desire to learn and to build a career within the IT industry
technical support: 1 year
Education
GCSE or equivalent
Responsibility
taking support calls from clients
raising support tickets and resolving the issues
managing Office 365 requests
performing first-line fixes where possible
liaising with senior engineers
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