3PS COMPUTER SERVICES Salary
89 DOWLAND ROAD LIMAVADY BUSINESS PARK BLOCK E LIMAVADY BT49 0HR
TIN: NI622537
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Earnings on positions in 3PS COMPUTER SERVICES
3PS COMPUTER SERVICES is looking for employees for positions:
technical support engineer
Working hours
- full-time | Permanent
Responsibility
- provide technical support to customers via phone, email, and chat
- troubleshoot and resolve customer issues related to software and hardware
- document customer interactions and solutions in the ticketing system
- collaborate with cross-functional teams to escalate and resolve complex technical issues
- conduct product demonstrations and trainings for customers
- stay up-to-date with product knowledge and industry trends
- job Title: Technical Support Engineer
- assist in creating and updating technical documentation
Requirements
- bachelor's degree in Computer Science or related field
- proven experience in technical support or a similar role
- strong knowledge of computer systems, networks, and software applications
- excellent problem-solving and analytical skills
- effective communication skills, both written and verbal
- ability to work independently and as part of a team
- customer-oriented mindset with a focus on providing exceptional service
- technical support: 1 year