100 PERCENT GROUP

Responsibility

• act as a point of contact with client and external suppliers
• demonstrate and promote company values and behaviours
• understand and comply with project management processes and procedures
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• proactively support project team in planning and delivering client projects/programs
• assist Program Manager/Maintenance team with the coordination of resources
• conduct quality controls within deadlines to ensure deliverables meet compliance
• track project progress and collaborate with project team to ensure completion within time and budget
• monitor project progress and escalate potential issues to Program Manager and/or Partners
• always create a positive and professional environment
• manage Partner network resources and information
• manage administration of the stock inventory system

Requirements

• coordinator
• maintenance
• manager
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• administration
• project Management: 1 year

Earnings for position project coordinator

Responsibility

• capturing accurate notes on our internal systems
• liaising with internal departments to resolve customer queries
• responding to emails received from our client to report faults/damages to their display fixtures
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• working with our Contract and Performance Manager to review the performance of our internal teams and our client’s contractors
• support the Contract Performance Manager in investigating issues, to drive performance
• receive inbound calls from retail premises , who wish to report a fault with our clients display fixtures, handling customer queries in a polite and professional manner
• process orders on our in-house system for the warehouse to pick, pack and despatch
• support internal departments to contact retail premises prior to new displays being installed
• quality check work completed by our Maintenance teams via the on-line portal
• keeping our client and their customers updated on repair progress
• this will involve liaising with internal colleagues and external contractors to obtain information on jobs which are outstanding, their performance and work which is approaching its SLA
• understand and comply with company and team processes and procedures
• demonstrate and promote company values and behaviors

Requirements

• coordinator
• customer Service
• customer Advisor
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• adminsitration
• minimum of 1 year telephony experience within a customer service setting
• experience of working on a Service Desk/Helpdesk or similar environment
• have excellent verbal and written communication skills
• have good IT skills and attention to detail
• have the ability to manage your own workload and prioritise tasks
• ensure that work to continuously develop and improve processes is undertaken
• be a highly motivated, focused, and organised individual with a 'can do' attitude
• have the ability to be flexible and prioritise workload according to operational demands
• within commutable distance of the office based in Appleton Thorn as the role is office based, Monday-Friday
• be flexible to work between 8am and 5.30pm Monday to Friday and to be on-call at weekends with 2 days off in the week

Responsibility

• 100% is a market leading business providing retail display installation services to global brands. We’re looking to recruit a talented Retail Installations Project Manager to join our experienced team
• facilitate and approve live sign offs during and out of hours to ensure compliance and client approval

Responsibility

• managing and maintaining stock holding of spare parts
• attending appointments on-time
• reviewing location specific documentation for display placement

Responsibility

• 100% is a market leading business providing retail display installation services to global brands. We are looking to recruit a talented Health, Safety and Facilities Manager to join our experienced team
• experience of controlling contractors when on site
• ability to create Risk Assessments, SSoW and SOP’s for varying functions including Warehouse, Office, Transport and Field