100% IT RECRUITMENT Salary - Salary Report

it support engineer

8 the last 135 days, recently 2023-03-10

Responsibility

forming part of the helpdesk IT Services Team
install, maintain & support Apple Macs, MacBooks, PC’s, laptops, internal telephone system, printers and other peripherals
install, maintain & support Apple Macs, MacBooks, PC's, laptops, internal telephone system, printers and other peripherals
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managing monthly recurring invoices and contract renewals for IT including software and hardware maintenance renewals
as part of this team the individual will ensure the smooth running of the IT infrastructure
work helpdesk issues, identifying potential Risks to Group systems
managing procurement if IT related equipment including purchase order requisitions
identify Trends / Common issues / Training Requirements
maintaining accuracy of records in Active Directory
implementation of Operational & Procedural changes
assisting in helpdesk and Cyber security related reporting
responsibility for 1st/ 2nd line queue, escalate & resolve issues within agreed SLAs
monitoring of WIFI network across 3 London sites
basic PC imaging and profile setup for new computers
recording purchased licensing details
manage & assist with company/office moves, packing and unpacking computer equipment as required
basic software installations and deployment to PC’ s
basic software installations and deployment to PC' s
patching of network devices
onboarding and offboarding large teams with tablets, laptops and phones to tight deadlines
an ability to work either solo or as part of a team on the testing/implementation of new solutions
monitoring of helpdesk tickets and managing escalations to required IT teams or 3rd parties
general user account administration on various systems
will help to resolve problems that arise and provide a technical escalation point for issues through the use of the IT Help Desk application
will be required to be methodical and accurate in your analysis and resolution of problems, whilst proactively working to prevent future problems
as a member of the team will need to make sure relevant policies are adhered to, and required documentation and logs are kept up to date
this role requires a worker with a degree of flexibility and is likely to require occasional out of hours work as required

Requirements

2nd Line
apple Mac IOS IT Support
IT Support
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1st Line
IT Administrator
strong IT Support skills – Desktop, basic networking, software installation, administration of MS Office and similar
strong IT Support skills - Desktop, basic networking, software installation, administration of MS Office and similar
good communication and written skills
strong organisation and happy to take on the IT Administration skills
good team member – happy to muck in and really help the smooth running of the dept
good team member - happy to muck in and really help the smooth running of the dept
technical support: 2 years
technical support: 4 years
apple Mac Skills: 2 years

Benefits

mobile phone
laptop

high salary - 5% higher than the average in this position

Earnings for position it support engineer

it support engineer - How much money do you make working at this position?
Average salary at company 100% IT RECRUITMENT is 2444£.
The national average salary is 2200£.

1400 £
Lowest

2300 £
Average

3200 £
Highest

Current offers for the position:

IT Support Engineer High Wycombe

IT Support EngineerHigh Wycombe£25,000 to £30,000 + Excellent BenefitsThis is a fantastic opportunity for you, an experienced IT Support Engineer / 2nd Line Support Engineer / Desktop Support Engineer, who is happy to take on additional IT Administration duties, to join a world leading company based in High Wycombe.This position is approximately 80% Support, 20% IT AdministrationAs the IT Support / IT Administrator, you will provide a point of contact for end users to receive support and maintenance within the organization’s end-user computing environment.IT SUPPORTThis includes installing, diagnosing, repairing, maintaining, and upgrading all end-user devices and equipment to ensure optimal performance. Duties include:· Basic PC imaging and profile setup for new computers· Basic software installations and deployment to PC’ s· Patching of network devices· Monitoring of helpdesk tickets and managing escalations to required IT teams or 3rd parties· General user account administration on various systems· Mobile phone administrationIT ADMINISTRATIONYou will also be responsible for financial administration such as purchasing of IT equipment and the processing of monthly invoices and purchase orders for the IT department. Duties include:· Managing monthly recurring invoices and contract renewals for IT including software and hardware maintenance renewals· Managing procurement if IT related equipment including purchase order requisitions· Maintaining accuracy of records in Active Directory· Assisting in helpdesk and Cyber security related reporting· Recording purchased licensing detailsABOUT YOUIn order to be successful for the IT Support / IT Administrator position, you should have:· Strong

Responsibility: basic PC imaging and profile setup for new computers, basic software installations and deployment to PC’ s, patching of network devices, monitoring of helpdesk tickets and managing escalations to required IT teams or 3rd parties

Requirements: strong IT Support skills – Desktop, basic networking, software installation, administration of MS Office and similar, good communication and written skills, strong organisation and happy to take on the IT Administration skills, good team member – happy to muck in and really help the smooth running of the dept

full-time

Education: GCSE or equivalent

Salary: salary

Benefits: mobile phone

Job position: it support engineer

2023-03-10

IT Support Engineer High Wycombe

IT Support Engineer High Wycombe 25,000 to 28,000 Excellent Benefits This is a fantastic opportunity for you, an experienced IT Support Engineer / 2nd Line Support Engineer / Desktop Support Engineer, who is happy to take on additional IT Administration...

Responsibility: basic PC imaging and profile setup for new computers, basic software installations and deployment to PC' s, patching of network devices, monitoring of helpdesk tickets and managing escalations to required IT teams or 3rd parties

Requirements: strong IT Support skills - Desktop, basic networking, software installation, administration of MS Office and similar, good communication and written skills, strong organisation and happy to take on the IT Administration skills, good team member - happy to muck in and really help the smooth running of the dept

Benefits: mobile phone

Job position: it support engineer

2023-03-06

£25,000 - £28,000 per annum

IT Support Engineer - Apple Mac/iOS Reading

Salary: Up to £35,000 per annum + annual company bonus + onsite parking Location: Reading (some travel to London) This is a fantastic opportunity for an IT Support Engineer with strong Apple Mac / iOS skills to join a leading organisation based in Reading. As the IT Support Engineer, you will be responsible for: Forming part of the helpdesk IT Services Team. As part of this team the individual will ensure the smooth running of the IT infrastructure. Will help to resolve problems that arise and provide a technical escalation point for issues through the use of the IT Help Desk application. Will be required to be methodical and accurate in your analysis and resolution of problems, whilst proactively working to prevent future problems. As a member of the team will need to make sure relevant policies are adhered to, and required documentation and logs are kept up to date. This role requires a worker with a degree of flexibility and is likely to require occasional out of hours work as required. Onboarding and offboarding large teams with tablets, laptops and phones to tight deadlines. Key responsibilities for the IT Support Engineer: Install, maintain & support Apple Macs, MacBooks, PC’s, laptops, internal telephone system, printers and other peripherals. Work helpdesk issues, identifying potential Risks to Group systems. Identify Trends / Common issues / Training Requirements Implementation of Operational & Procedural changes Responsibility for 1st/ 2nd line queue, escalate & resolve issues within agreed SLAs. Manage & assist with company/office moves, packing and unpacking computer equipment as required An ability to work either solo or as part of a team on the testing/implementation of new solutions. Must haves: Detailed knowledge of Windows PCs/Laptops and MacBooks Working knowledge of Mobile Device Management

Responsibility: forming part of the helpdesk IT Services Team, as part of this team the individual will ensure the smooth running of the IT infrastructure, will help to resolve problems that arise and provide a technical escalation point for issues through the use of the IT Help Desk application, will be required to be methodical and accurate in your analysis and resolution of problems, whilst proactively working to prevent future problems

Requirements: excellent technical, communication and interpersonal skills, candidate will need to be a strong team player

permanent

Salary: salary

Benefits: laptop

Job position: it support engineer

2023-02-19

Apple Mac - IT Support Engineer Reading

IT Support Engineer - Apple Mac/iOSSalary: Up to £35,000 per annum + annual company bonus + onsite parkingLocation: Reading (some travel to London)This is a fantastic opportunity for an IT Support Engineer with strong Apple Mac / iOS skills to join a leading organisation based in Reading.As the IT Support Engineer, you will be responsible for:Forming part of the helpdesk IT Services Team. As part of this team the individual will ensure the smooth running of the IT infrastructure. Will help to resolve problems that arise and provide a technical escalation point for issues through the use of the IT Help Desk application.Will be required to be methodical and accurate in your analysis and resolution of problems, whilst proactively working to prevent future problems.As a member of the team will need to make sure relevant policies are adhered to, and required documentation and logs are kept up to date.This role requires a worker with a degree of flexibility and is likely to require occasional out of hours work as required.Onboarding and offboarding large teams with tablets, laptops and phones to tight deadlines.Key responsibilities for the IT Support Engineer:Install, maintain & support Apple Macs, MacBooks, PC’s, laptops, internal telephone system, printers and other peripherals.Work helpdesk issues, identifying potential Risks to Group systems.Identify Trends / Common issues / Training RequirementsImplementation of Operational & Procedural changesResponsibility for 1st/ 2nd line queue, escalate & resolve issues within agreed SLAs.Manage & assist with company/office moves, packing and unpacking computer equipment as requiredAn ability to work either solo or as part of a team on the testing/implementation of new solutions.Must haves:

Requirements: good working knowledge of the administration of Microsoft 365 and Azure, experience in Helpdesk/Call management of tickets, excellent technical, communication and interpersonal skills, candidate will need to be a strong team player

Education: GCSE or equivalent

full-time

Salary: salary

Benefits: laptop

Job position: it support engineer

2023-02-02

IT Support Engineer High Wycombe

IT Support EngineerHigh Wycombe£25,000 to £35,000 + Excellent BenefitsThis is a fantastic opportunity for you, an experienced IT Support Engineer / 2nd Line Support Engineer / Desktop Support Engineer, who is happy to take on additional IT Administration duties, to join a world leading company based in High Wycombe.This position is approximately 80% Support, 20% IT AdministrationAs the IT Support / IT Administrator, you will provide a point of contact for end users to receive support and maintenance within the organization’s end-user computing environment.IT SUPPORTThis includes installing, diagnosing, repairing, maintaining, and upgrading all end-user devices and equipment to ensure optimal performance. Duties include:· Basic PC imaging and profile setup for new computers· Basic software installations and deployment to PC’ s· Patching of network devices· Monitoring of helpdesk tickets and managing escalations to required IT teams or 3rd parties· General user account administration on various systems· Mobile phone administrationIT ADMINISTRATIONYou will also be responsible for financial administration such as purchasing of IT equipment and the processing of monthly invoices and purchase orders for the IT department. Duties include:· Managing monthly recurring invoices and contract renewals for IT including software and hardware maintenance renewals· Managing procurement if IT related equipment including purchase order requisitions· Maintaining accuracy of records in Active Directory· Assisting in helpdesk and Cyber security related reporting· Recording purchased licensing detailsABOUT YOUIn order to be successful for the IT Support / IT Administrator position, you should have:· Strong

full-time

Education: GCSE or equivalent

Salary: salary

Benefits: mobile phone

Job position: it support engineer

2023-01-31

Salary in other companies in the position it support engineer

ADVANCED RESOURCE MANAGERS	15267 £	4166 £ 15267 £
JAGO CONSULTANTS	12333 £	4166 £ 15267 £
VIQU	7773 £	4166 £ 15267 £
ONE SQUARE ONE	6300 £	4166 £ 15267 £
MORGAN MCKINLEY GROUP	5220 £	4166 £ 15267 £
OUR IT SERVICES	4583 £	4166 £ 15267 £
BRISTOL AIRPORT	4583 £	4166 £ 15267 £
GLOBAL TECHNOLOGY AI SOLUTIONS	4200 £	4166 £ 15267 £
FOCUS GROUP RECRUITMENT	4166 £	4166 £ 15267 £
MELIUS	4166 £	4166 £ 15267 £

support engineer

3 the last 270 days, recently 2023-07-12

Responsibility

1st Line support of Desktop Machines, Laptops, Application Software
field based support at client sites across the Southeast – approx. 1 day per week
field based support at client sites across the Southeast - approx. 1 day per week
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configuring of Desktop and Laptops
forming part of the support delivery team, reacting to customer requirements for implementation or changes
print Services
taking ownership of service-impacting issues for a customer’s estate, and resolving the issue effectively
taking ownership of service-impacting issues for a customer's estate, and resolving the issue effectively
user support MS Office
supporting the Service Desk and colleagues to develop, implement and improve technical support tools, work instructions and processes
basic user administration using Active Directory
operating Systems
audio Visual
delivering outstanding 2nd Line Technical Support across internal IT, shared infrastructure, and customer solutions, whilst working to high standards in the ITIL areas of Incident, Problem and Change

Requirements

2nd Line Field
end User Device / OS management and deployment
active Directory and Domain Management
Show more +9
public Cloud Solutions – Azure or AWS
public Cloud Solutions - Azure or AWS
server Technologies – Windows Server 2019 onwards - including virtualisation with VMWare or Hyper-V
server Technologies - Windows Server 2019 onwards - including virtualisation with VMWare or Hyper-V
basic Networking
full UK Driving licence
in addition to these skills, any experience with Networking, Unified Communications, SQL, ITIL environments, SCCM and advanced Citrix would be useful but not essential
if you are an experienced 2nd Line Support Engineer who is happy to do some field work once a week or so, looking for an exciting new challenge with a rock-solid stable company that reward and promote their staff, then please send your CV to me today
job Types: Full-time, Permanent

high salary - 3% higher than the average in this position

Earnings for position support engineer

support engineer - How much money do you make working at this position?
Average salary at company 100% IT RECRUITMENT is 2666£.
The national average salary is 2300£.

1100 £
Lowest

2300 £
Average

3500 £
Highest

Current offers for the position:

1st Line Support Engineer Cranwell

1st Line Support Engineer – SC Security ClearedCranwell – Nr Lincoln / Nottinghamup to £24,500 + Full BenefitsThis is a fantastic opportunity for you, an experienced 1st Line Support Engineer / Desktop Support Engineer with SC Security Clearance, to join a leading IT Support company, based on site at a very large and prestigious site near to Cranwell, Lincoln and potentially Nottingham.Joining a team of engineers, you will be responsible for the provision of IT support, deployment and maintenance in line with the clients SLA. It will include:· 1st Line support of Desktop Machines, Laptops, Application Software· Configuring of Desktop and Laptops· Print Services (MFDs)· User support MS Office· Basic user administration using Active Directory· Operating Systems (Windows 10)· Audio VisualIn order to be successful in your application for the 1st Line Support Engineer position, it is essential that you are:· Security Cleared - ideally SC level (will consider lapsed or able to obtain)· At least 1 years’ experience in a similar 1st line support Engineer position.· Supporting and configuring end user devices· Active Directory· This would particularly suit anyone from an MOD background· A good team player.· A full UK driving licenceAny experience working in a Government or military background would be useful but not essential.If you are a Security Cleared / or able to obtain Security Clearance, IT Technician, 1st line support engineer, Helpdesk Engineer or Service Desk Engineer with strong Desktop Support skills and Active Directory and located near to Cranwell, Lincoln or East Nottingham then please send your CV to me today! It's a great position and will go quickly.Job Types: Full-time, PermanentSalary

full-time

Responsibility: 1st Line support of Desktop Machines, Laptops, Application Software, configuring of Desktop and Laptops, print Services, user support MS Office

We offer: bonus scheme

Salary: salary

Job position: support engineer

2023-07-12

2nd Line Support Engineer - Site and Field Basingstoke

2nd Line Support Engineer – Site and Field£35,000 + Bonus + BenefitsHybrid position – 2 days from home, 3 days in Basingstoke office or in the fieldThis is a fantastic opportunity for you, a 2nd Line Support Engineer, to join a leading MSP, providing high quality support to a wide range of end users across the country.Working as part of a team, you will be responsible for providing a range of technical and customer focussed duties such as:Delivering outstanding 2nd Line Technical Support across internal IT, shared infrastructure, and customer solutions, whilst working to high standards in the ITIL areas of Incident, Problem and ChangeField based support at client sites across the Southeast – approx. 1 day per weekForming part of the support delivery team, reacting to customer requirements for implementation or changesTaking ownership of service-impacting issues for a customer’s estate, and resolving the issue effectivelySupporting the Service Desk and colleagues to develop, implement and improve technical support tools, work instructions and processes.Key Technical Skills: If order to be successful in your application for the 2nd Line Support Engineer position, you should have the following skills:· End User Device / OS management and deployment.· Active Directory and Domain Management· Public Cloud Solutions – Azure or AWS· Server Technologies – Windows Server 2019 onwards - including virtualisation with VMWare or Hyper-V· Basic Networking· Full UK Driving licenceNice to have skills: In addition to these skills, any experience with Networking, Unified Communications, SQL, ITIL environments, SCCM and advanced Citrix would be useful but not essential.If you are an experienced 2nd Line Support Engineer who is happy to do some field work on

full-time | Permanent

Responsibility: delivering outstanding 2nd Line Technical Support across internal IT, shared infrastructure, and customer solutions, whilst working to high standards in the ITIL areas of Incident, Problem and Change, field based support at client sites across the Southeast – approx. 1 day per week, forming part of the support delivery team, reacting to customer requirements for implementation or changes, taking ownership of service-impacting issues for a customer’s estate, and resolving the issue effectively

Requirements: end User Device / OS management and deployment, active Directory and Domain Management, public Cloud Solutions – Azure or AWS, server Technologies – Windows Server 2019 onwards - including virtualisation with VMWare or Hyper-V

We offer: bonus scheme

Salary: salary

Job position: support engineer

2022-12-12

2nd Line Support Engineer - Site and Field Basingstoke

2nd Line Support Engineer - Site and Field 35,000 Bonus Benefits Hybrid position - 2 days from home, 3 days in Basingstoke office or in the field This is a fantastic opportunity for you, a 2nd Line Support Engineer, to join a leading MSP, providing high...

basingstoke , Hampshire, permanent, full-time, hybrid position - 2 days from home, 3 days in Basingstoke office or in the field, reference: 48591913

Responsibility: delivering outstanding 2nd Line Technical Support across internal IT, shared infrastructure, and customer solutions, whilst working to high standards in the ITIL areas of Incident, Problem and Change, field based support at client sites across the Southeast - approx. 1 day per week, forming part of the support delivery team, reacting to customer requirements for implementation or changes, taking ownership of service-impacting issues for a customer's estate, and resolving the issue effectively

Requirements: end User Device / OS management and deployment, active Directory and Domain Management, public Cloud Solutions - Azure or AWS, server Technologies - Windows Server 2019 onwards - including virtualisation with VMWare or Hyper-V

Job position: support engineer

2022-10-19

£32,000 - £35,000 per annum

Salary in other companies in the position support engineer

S-SA DIGITAL RECRUITMENT	12055 £	5083 £ 12055 £
EAMES CONSULTING	8000 £	5083 £ 12055 £
VERTUS PARTNERS	8000 £	5083 £ 12055 £
HARVEY NASH	7920 £	5083 £ 12055 £
MCGREGOR BOYALL CONSULTING	7667 £	5083 £ 12055 £
TRIUMPH CONSULTANTS	5704 £	5083 £ 12055 £
DYNAMIC SEARCH SOLUTIONS	5500 £	5083 £ 12055 £
SIGMA RECRUITMENT	5416 £	5083 £ 12055 £
GUIDANT GLOBAL-EUROPE	5120 £	5083 £ 12055 £
LORIEN	5083 £	5083 £ 12055 £

administrator

Responsibility

operations
monitoring of helpdesk tickets and managing escalations to required IT teams or 3rd parties
general 1st/2nd line helpdesk support
Show more +10
managing monthly recurring invoices and contract renewals for IT including software and hardware maintenance renewals
managing procurement if IT related equipment including purchase order requisitions
general user account administration on various systems
basic PC imaging and profile setup for new computers
assisting in helpdesk and Cyber security related reporting
basic software installations and deployment to PC's
basic software installations and deployment to PC' s
maintaining accuracy of records in Active Directory
patching of network devices
recording purchased licensing details

Requirements

IT Administrator IT Support 2nd Line
2nd Line
IT Support
Show more +20
IT Administrator
college diploma or equivalent work experience
technical knowledge of current network and PC operating systems
be able to read and understand technical manuals, procedural documentation, and OEM guides
strong IT Support skills - Desktop, basic networking, software installation, administration of MS Office and similar
knowledge and experience of Windows PC's and Operating Systems
ability to conduct research into PC issues and products as required
good communication and written skills
knowledge of and experience of Office applications
effective interpersonal skills and relationship-building skills
strong organisation and happy to take on the IT Administration skills
PC troubleshooting experience
strong written and oral communication skills
good team member - happy to muck in and really help the smooth running of the dept
knowledge of ManageEngine, McAfee, Cylance would be advantageous
analytical and problem-solving abilities, with keen attention to detail
certifications in IT related subject would be advantageous
self-motivated and directed, with the ability to effectively prioritize and execute tasks
experience working in a team-oriented, collaborative environment
strong customer-service orientation

Benefits

mobile phone

high salary - 59% higher than the average in this position

Earnings for position administrator

administrator - How much money do you make working at this position?
Average salary at company 100% IT RECRUITMENT is 3042£.
The national average salary is 1900£.

1000 £
Lowest

2400 £
Average

3800 £
Highest

Current offers for the position:

Contract IT Administrator High Wycombe

Contract IT Administrator High Wycombe 230 per day This is a fantastic opportunity for you, a Contract IT Administrator / IT Support Engineer / 2nd Line Support Engineer / Desktop Support Engineer, to join a world leading company based in High Wycombe...

Contract type: high Wycombe, £230 per day, this is a fantastic opportunity for you, a Contract IT Administrator / IT Support Engineer / 2nd Line Support Engineer / Desktop Support Engineer, to join a world leading company based in High Wycombe

Responsibility: operations, monitoring of helpdesk tickets and managing escalations to required IT teams or 3rd parties, general 1st/2nd line helpdesk support, general user account administration on various systems

Requirements: college diploma or equivalent work experience, technical knowledge of current network and PC operating systems, knowledge and experience of Windows PC's and Operating Systems, knowledge of and experience of Office applications

Benefits: mobile phone

Job position: administrator

2023-02-16

£200.00 - £230.00 per day

IT Support / IT Administrator High Wycombe

IT Support / IT Administrator High Wycombe 25,000 to 35,000 Excellent Benefits This is a fantastic opportunity for you, an experienced IT Support Engineer / 2nd Line Support Engineer / Desktop Support Engineer, who is happy to take on additional IT Administration...

Benefits: mobile phone

Job position: administrator

2022-11-19

£25,000 - £35,000 per annum

Salary in other companies in the position administrator

TROOLI	25000 £	8308 £ 25000 £
INVESTIGO	13208 £	8308 £ 25000 £
YOLK RECRUITMENT	12780 £	8308 £ 25000 £
SQUARE ONE PHARMA RESOURCES	11800 £	8308 £ 25000 £
KM EDUCATION RECRUITMENT	11583 £	8308 £ 25000 £
PEOPLEWORKS	9000 £	8308 £ 25000 £
EAMES CONSULTING	9000 £	8308 £ 25000 £
DAVANTI SOLUTIONS	9000 £	8308 £ 25000 £
GREENWICH & BEXLEY COMMUNITY HOSPICE	8771 £	8308 £ 25000 £
CHISHOLM HUNTER HOLDINGS	8308 £	8308 £ 25000 £

it technician

3 the last 33 days, recently 2023-03-17

Responsibility

providing 2nd Line support to teams across multiple geographic locations
resolution of reported faults escalated to 2nd Line Support within agreed SLAs
ensuring all actions carried out on tickets are recorded accurately in the Service Management toolset
Show more +4
managing test and rollout of security patches, software upgrades, and new software applications
upkeep of a shared Active Directory structure, including Group Policy management
development of work instructions that can be operated and managed by the entire Support team
support and troubleshooting of Microsoft System Center Configuration Manager 2012/2016 platform

Requirements

IT Technician
experience in providing IT support – first line and hands on – ideally in a large environment
working in a desktop support environment, with special focus on configuration and configuration management tools; especially Microsoft OS
Show more +8
able to configure and build new machines
infrastructure technical support for Server Technologies , Printer, Storage Technologies , and Network Technologies
experience of imaging and updating machines
microsoft System Center Configuration Manager 2012/2016
good MS skills
A full UK Driving Licence
either SC clearance or able to obtain it
significant experience of providing Tier-2 technical support covering complex: Incident, Problem and Change Management

high salary - 18% higher than the average in this position

Earnings for position it technician

it technician - How much money do you make working at this position?
Average salary at company 100% IT RECRUITMENT is 2333£.
The national average salary is 2000£.

1100 £
Lowest

1850 £
Average

2600 £
Highest

Current offers for the position:

IT Technician Swindon

IT Technician - Level 2 Nr Swindon 30,000 Bonus Full Benefits This is a fantastic opportunity for you, an experienced IT Technician, IT Engineer, IT Support Engineer, 2nd Line Support engineer, to join a leading IT Team offering IT Support at an MOD base...

Responsibility: providing 2nd Line support to teams across multiple geographic locations, resolution of reported faults escalated to 2nd Line Support within agreed SLAs, ensuring all actions carried out on tickets are recorded accurately in the Service Management toolset, managing test and rollout of security patches, software upgrades, and new software applications

Requirements: significant experience of providing Tier-2 technical support covering complex: Incident, Problem and Change Management, working in a desktop support environment, with special focus on configuration and configuration management tools; especially Microsoft OS, infrastructure technical support for Server Technologies , Printer, Storage Technologies , and Network Technologies, microsoft System Center Configuration Manager 2012/2016

Job position: it technician

2023-03-16

£28,000 - £30,000 per annum

IT Technician Chippenham

IT Technician – Level 2Nr Swindon£30,000 + Bonus + Full BenefitsThis is a fantastic opportunity for you, an experienced IT Technician, IT Engineer, IT Support Engineer, 2ndLine Support engineer, to join a leading IT Team offering IT Support at an MOD base near Swindon.As the IT Technician, role, you will cover a broad range of Device, Compute, Network and Application services. The primary responsibilities include:· Providing 2nd Line support to teams across multiple geographic locations· Resolution of reported faults escalated to 2nd Line Support within agreed SLAs· Ensuring all actions carried out on tickets are recorded accurately in the Service Management toolset· Managing test and rollout of security patches, software upgrades, and new software applications· Upkeep of a shared Active Directory structure, including Group Policy management· Development of work instructions that can be operated and managed by the entire Support team· Support and troubleshooting of Microsoft System Center Configuration Manager (SCCM) 2012/2016 platform· Deployment, support, maintenance and changes for:o IT devices, e.g. Laptops, desktopso LAN & Wi-Fi infrastructureo Security infrastructureo Compute and Storage infrastructureo Print Serviceso Operating systems, such as Microsoft Windowso A range of industry standard and bespoke applicationsIn order to be successful in your application for the IT Technician position, you should have:· Significant experience of providing Tier-2 technical support covering complex: Incident, Problem and Change Management· Working in a desktop support environment, with special focus on configuration and configuration management tools; especially Microsoft OS· Infrastructure technical sup

full-time | Permanent

We offer: bonus scheme

Salary: salary

Job position: it technician

2023-03-17

IT Technician Gosport

IT Support TechnicianPortsmouth£24,000 + Bonus + Ongoing Training and DevelopmentThis is a fantastic opportunity for you, an experienced IT Support Technician with a passion for solving IT issues and with excellent customer skills, to join a leading IT company on a prestigious MOD contract.You will be responsible for the support of a wide range of IT equipment to provide a comprehensive IT Support service to end users. This will include:Duties for IT Support TechnicianProviding 1st line support to End Users based both on and off site – this will involve driving therefore a full, clean driving licence is requiredResolution and/or escalation of faults reported within agreed SLAsEnsuring all fixes are in line with SLA and documentationManaging IT assets (e.g. laptops, printers, monitors, etc.) accurately in the Service Management toolsetManaging users, computers, and group membership within Active DirectorySupport and troubleshooting of Microsoft Operating Systems (e.g. Windows 10)Imaging and updating end user devices in line with local policyInstalling and updating end user software applicationsIssuing End User Devices and providing introductory training to multiple users at a timeDeploying, supporting, and maintaining IT Devices (Laptops), Print services, Audio Visual services and Operating Systems (Microsoft Windows 10)In order to be successful in your application for the IT Support Technician, you should have:Experience in providing IT support – first line and hands on – ideally in a large environmentAble to configure and build new machinesExperience of imaging and updating machinesGood MS skillsA full UK Driving LicenceEither SC clearance or able to obtain itIf you are an IT Support Technician, with the skills listed abo

full-time | Permanent

Responsibility: ensuring all fixes are in line with SLA and documentation

Requirements: experience in providing IT support – first line and hands on – ideally in a large environment, able to configure and build new machines, experience of imaging and updating machines, good MS skills

We offer: quarterly bonus

Salary: salary

Job position: it technician

2023-02-13

Salary in other companies in the position it technician

PROSPERO INTEGRATED	4583 £	3100 £ 4583 £
YOLK RECRUITMENT	3507 £	3100 £ 4583 £
BLUE HAWK TALENT SOLUTIONS	3417 £	3100 £ 4583 £
JACK WILLS CONSULTANTS	3416 £	3100 £ 4583 £
CRIMSON	3333 £	3100 £ 4583 £
FROSSELL RECRUITMENT	3333 £	3100 £ 4583 £
MAXWELL BOND	3333 £	3100 £ 4583 £
MOBILYNK	3241 £	3100 £ 4583 £
INTAPEOPLE	3173 £	3100 £ 4583 £
BE-IT RESOURCING	3100 £	3100 £ 4583 £

service delivery manager

3 the last 143 days, recently 2023-03-15

Responsibility

contributing to Service Design Packs
onboarding and go live of client services
providing effective service delivery management in line with contracts, SLAs and KPIs
Show more +4
operational management of client accounts
producing, analysing, and reporting monthly service data and presenting customer relevant Service Management Reports to clients
service Review Minutes and Actions
we are looking for you, an experienced Service Delivery Manager with great customer facing skills and process knowledge who is able to act as the intermediary between both customers and the IT Service support department and will act as an ambassador for our organization as well as an advocate for customers

Requirements

service Delivery Manager
broad knowledge of IT and communications services
customer facing experience
Show more +5
experience in a Service Delivery Management role
managing customer relationships
financial awareness
experience using an ITSM
security Cleared or willing to undertake Security clearance

low salary - 24% lower than the average in this position

Earnings for position service delivery manager

service delivery manager - How much money do you make working at this position?
Average salary at company 100% IT RECRUITMENT is 3625£.
The national average salary is 3900£.

1900 £
Lowest

4650 £
Average

7400 £
Highest

Current offers for the position:

IT Service Delivery Manager London

Service Delivery ManagerCentral London£50,000 + Bonus + Full BenefitsThis is a fantastic opportunity for you, an experienced Service Delivery Manager, to join a leading IT company, providing support to prestigious Public Sector and Private Sector accounts as well as a number of internal accounts.We are looking for you, an experienced Service Delivery Manager with great customer facing skills and process knowledge who is able to act as the intermediary between both customers and the IT Service support department and will act as an ambassador for our organization as well as an advocate for customers.As the Service Delivery Manager, you will have good analysis, reporting and service improvement knowledge and be able to understand from the data where to modify support practices or steer customers to enable a joined-up approach. You will be comfortable working alongside the Solutions and Sales Teams to help with the implementation of new services into Business as Usual and will effectively support Business Relationship Managers with service reviews and customer meetings.Main responsibilities include:o Contributing to Service Design Packso Onboarding and go live of client serviceso Providing effective service delivery management in line with contracts, SLAs and KPIso Operational management of client accountso Producing, analysing, and reporting monthly service data and presenting customer relevant Service Management Reports to clientso Maintaining Service Management documentation, records and action plans pertaining to client accounts, including, but not limited to:o Operations Manualo Service Management Plano Service Review Minutes and Actionso Service Risk Registero Service Improvement Registero Continual Improvement Registero Escalation matrices

full-time | Permanent

Responsibility: we are looking for you, an experienced Service Delivery Manager with great customer facing skills and process knowledge who is able to act as the intermediary between both customers and the IT Service support department and will act as an ambassador for our organization as well as an advocate for customers, contributing to Service Design Packs, onboarding and go live of client services, providing effective service delivery management in line with contracts, SLAs and KPIs

Requirements: broad knowledge of IT and communications services, customer facing experience, experience in a Service Delivery Management role, managing customer relationships

We offer: bonus scheme

Salary: salary

Software: microsoft Office, powerpoint, excel, word

Job position: service delivery manager

2023-03-15

Service Delivery Manager London

Service Delivery Manager Central London 50,000 Bonus Full Benefits This is a fantastic opportunity for you, an experienced Service Delivery Manager, to join a leading IT company, providing support to prestigious Public Sector and Private Sector accounts...

central London

Requirements: broad knowledge of IT and communications services, customer facing experience, experience in a Service Delivery Management role, managing customer relationships

Software: microsoft Office, powerpoint, excel, word

Job position: service delivery manager

2023-03-14

£45,000 - £50,000 per annum

Service Delivery Manager Cardiff

Service Delivery Manager Cardiff 45,000 Bonus Full Benefits This is a fantastic opportunity for you, an experienced Service Delivery Manager, to join a leading IT company, providing support to prestigious Public Sector and Private Sector accounts as well...

permanent, full-time

Responsibility: contributing to Service Design Packs, onboarding and go live of client services, providing effective service delivery management in line with contracts, SLAs and KPIs, operational management of client accounts

Requirements: broad knowledge of IT and communications services, customer facing experience, experience in a Service Delivery Management role, managing customer relationships

Software: microsoft Office, powerpoint, excel, word

Job position: service delivery manager

2022-10-27

£42,000 - £45,000 per annum

Salary in other companies in the position service delivery manager

LA FOSSE ASSOCIATES	16000 £	10000 £ 16000 £
ACCESS COMPUTER CONSULTING PLC	14000 £	10000 £ 16000 £
ROBERT WALTERS PHYSIOTHERAPY	13000 £	10000 £ 16000 £
ROBERT WALTERS PLC	13000 £	10000 £ 16000 £
INVESTIGO	12250 £	10000 £ 16000 £
NIGEL FRANK INTERNATIONAL	11000 £	10000 £ 16000 £
SQUARE ONE PHARMA RESOURCES	10213 £	10000 £ 16000 £
TWINSTREAM	10000 £	10000 £ 16000 £
SQUARE ONE RESOURCES	10000 £	10000 £ 16000 £
HAYS RECRUITMENT SERVICES	10000 £	10000 £ 16000 £

Job title	National average salary	Average salary in this position	Average salary in this company	Average salary in this position in the country
3rd line support engineer	2950 £	2916 £	3024 £	3251 £
administrator	2950 £	3041 £	3024 £	2024 £
application support engineer	2950 £	2333 £	3024 £	3949 £
business analyst	2950 £	4166 £	3024 £	5663 £
front end developer	2950 £	3333 £	3024 £	4781 £
graphic designer	2950 £	1833 £	3024 £	2503 £
it support engineer	2950 £	2444 £	3024 £	2483 £
it support technician	2950 £	1833 £	3024 £	2134 £
it technician	2950 £	2333 £	3024 £	2059 £
junior administrator	2950 £	4000 £	3024 £	1840 £
junior project manager	2950 £	3333 £	3024 £	3059 £
manager	2950 £	3333 £	3024 £	3876 £
operations director	2950 £	5833 £	3024 £	6277 £
project manager	2950 £	3333 £	3024 £	4955 £
sales engineer	2950 £	2500 £	3024 £	3151 £
service delivery manager	2950 £	3625 £	3024 £	5108 £
supervisor	2950 £	2166 £	3024 £	2364 £
support engineer	2950 £	2666 £	3024 £	2828 £

Salary at 100% IT RECRUITMENT

Earnings on positions in 100% IT RECRUITMENT

100% IT RECRUITMENT is looking for employees for positions:

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service delivery manager

Responsibility

Requirements

Earnings for position service delivery manager

Current offers for the position:

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Salary in other companies in the position service delivery manager