10 DEGREES  Salary

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2 FOREST COURT OAKLANDS PARK WOKINGHAM RG41 2FD ENGLAND
TIN: 06863358
 IT-Services
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10 DEGREES
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10 DEGREES is looking for employees for positions:

senior account manager

  • senior account manager
  • senior web developer

Working hours

  • full-time

Responsibility

  • you will act as a liaison between clients and our team to ensure projects are delivered to meet client expectations
  • this is an opportunity to work with the UK's top universities in our higher education market
  • driving growth in the higher education sector to increase client retention, satisfaction and meet the business' sector revenue target
  • we are looking for a Senior Account Manager to join our team at 10 Degrees, a technical development agency that provides digital solutions
  • develop and maintain long-term relationships with clients, acting as their main point of contact throughout their engagement with 10 Degrees
  • as our Senior Account Manager, you will be responsible for developing and maintaining long-term relationships with our clients, establishing trust and ensuring client satisfaction
  • have a good understanding of our products and services and be able to sell the benefits of them to clients
  • build a deep understanding of our clients' business objectives, goals and needs, and translate them into actionable project requirements

Requirements

  • proven experience in client management or account management in an agency or technology environment
  • experience working in higher education or other public sector organisations is key
  • excellent communication and interpersonal skills, with the ability to build and maintain joyful relationships with clients and internal teams
  • strong task management skills, with the ability to manage multiple tasks, priorities and stakeholders at the same time
  • strong negotiation and problem-solving skills, with the ability to resolve conflicts and find win-win solutions
  • entrepreneurial spirit and proactive attitude, with the ability to identify opportunities and take action
  • desirable skills
  • knowledge of WordPress and / or Laravel