account director
5 the last 226 days, recently 2023-09-15
Responsibility
- company Description
- zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society
- zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers
Show more +38 - zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access
- generate sales revenue by actively promoting Zayo products and services to targeted account patches
- generate sales revenue by actively promoting Zayo products and services to targeted accounts within the hyperscale cloud patch
- zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises
- present proposals and manage customers through the sales process
- attain high Net Promoter Score results based on excellent customer support in the sales process
- attain high Net Promoter Score results based on excellent customer support throughout the sales process
- position Description
- maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling net new accounts
- the Account Director will support accounts in need of and in support of wireless infrastructure
- the Account Director will support both existing as well as prospective accounts in need of Zayo fiber infrastructure services
- apply knowledge of customers, industry, and services to achieve revenue objectives
- present proposals and manage customers through a strategic sales process
- work with the current Sales team to develop account strategy, solution design, and relationship management on targeted accounts
- work with the current Global Sales team to develop account strategy, solution design, and relationship management on targeted major accounts
- the position is responsible to achieve sales and revenue growth targets through consistent account management and prospecting activities
- manage high volume of work while maintaining a high degree of responsiveness
- manage high volume of work while maintaining a high degree of responsiveness to existing Top 10 customers in Europe
- meet monthly, quarterly, and annual sales goals set by the leadership team through aggressive prospecting and selling
- work within the Sales team to develop account strategy, solution design, and relationship management on targeted accounts
- A demonstrated ability to succeed in an autonomous environment is key to this role
- provide accurate and timely forecasts of sales opportunities
- account Management: Build and maintain strong relationships with hyperscale customers, serving as their primary point of contact and trusted advisor
- develop and maintain records of customer activity for reporting of sales and forecasts
- maintain current business relationships with major European customers as part of a global team, securing both new existing revenue on long-term commitments
- the successful candidate will develop customer relationships and drive sales of Connectivity, Colocation and infrastructure services to prospects and customers in the developing 5G ecosystem
- provide accurate and timely information to management
- the successful candidate will develop customer relationships and drive sales of Fiber, Transport, IP, SD-WAN, Edge and Security services to prospects and customers in the Zayo Indirect Segment
- coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met
- the position is responsible to achieve sales and revenue growth targets through consistent account management activities as well as acquiring new accounts
- relationship Expansion: Identify opportunities for upselling and cross-selling additional Zayo products and services, leveraging existing relationships and deepening customer engagement
- the ideal candidate has a strong understanding of Fiber Infrastructure, Transport, IP, SD-WAN and Security services with the ability to work on large, complex deals applying a consultative and trusted advisor approach
- collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision
- negotiation and Contract Management: Lead contract negotiations with customers, ensuring favourable terms and conditions while aligning with Zayo's objectives and policies
- the Account Director will support accounts in need of and in support of cloud and content distribution networks
- the ideal candidate has a strong understanding of wireless connectivity to macro towers, small cell and backbone networks with the ability to work on large, complex deals applying a consultative and trusted advisor approach
- sales Growth: Develop and implement effective sales strategies to expand Zayo's footprint within the hyperscale market segment, focusing on achieving revenue growth and retention targets
- collaboration: Work closely with internal teams and executive leadership, to ensure seamless execution of sales processes and deliver exceptional customer experience
Requirements
- bachelor’s degree or equivalent from four-year College; or equivalent combination of education and experience 3-5 years of relevant experience
- BSc, BA or equivalent graduate degree
- proven ability to build relationships
Show more +23 - strong financial acumen
- quick learner who collaborates well with others
- recent sales experience handling major global accounts, preferably within the hyperscale cloud and/or carrier infrastructure verticals
- bachelor’s degree or equivalent from four-year College; or equivalent combination of education
- excellent communication skills, both verbal and written
- experience managing a dispersed virtual team, and driving complex project based business cases through to fruition
- rewards
- competitive compensation
- excellent benefits including health and life insurance
- exceptional customer service and relationship building/maintaining skills
- minimum of 5+ years direct sales experience within the telecommunications and/or cloud infrastructure space
- fitness membership discounts
- excellent time management and organizational skills
- generous paid time off policy including paid parental leave
- A sense of urgency and desire to rapidly accelerate results and career with Zayo Group Sales
- the ideal candidate will have a strong understanding of cloud connectivity, content distribution, and dark fibre backbone networks in Europe, with the ability to work on large, complex deals applying a consultative and trusted advisor approach
- experience: Proven track record in sales, account management, or business development, within the technology, telecommunications, cloud or related industry
- 5+ years of high value / complex sales experience managing large account patches
- market Knowledge: In-depth understanding of the telecommunications marketplace in Europe, including key players, trends, and customer requirements
- high tolerance for ambiguity and can work successfully in a matrix management model
- technical Aptitude: Familiarity with data centre colocation, network connectivity, cloud infrastructure, and related technologies, preferably within the hyperscale space
- strong understanding of account management & the strategic selling process
- sales Acumen: Demonstrated experience in consultative selling, solution-oriented approach, pipeline management, and achieving sales targets
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