ZAYO GROUP UK Salary
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3 reviews in total
London
100 NEW BRIDGE STREET LONDON EC4V 6JA ENGLAND
TIN: 03726666
Rating of the company
based on 0 evaluations
3 reviews in total
Earnings on positions in ZAYO GROUP UK
ZAYO GROUP UK is looking for employees for positions:
service delivery manager
Working hours
- full-time
Requirements
- 3-5 years delivery experience in Service Delivery Management
- exceptional interpersonal, organizational and communication skills
- excellent presentation skills and strong soft skills
- ability to anticipate and build contingency plans
- problem-solving skills
- ability to handle stressful situations with perseverance and professionalism
- ability to multi-task efficiently
- be a "self-starter" committed to customer satisfaction/project delivery and able to respond to rapid change within the business
Responsibility
- serve as the escalation point for customer and internal Service Delivery related issues
- presenting and driving conversations in quarterly business reviews and internal meetings
account manager
Working hours
- full-time
Responsibility
- company Description
- zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society
- zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers
- zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access
- zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises
- the Account Manager will support both existing as well as prospective accounts in need of Zayo fiber infrastructure services
- generate sales revenue by actively promoting Zayo products and services to targeted account patches
- present proposals and manage customers through a strategic sales process
Requirements
- 3-5 years of high volume sales experience managing large account patches
- bachelor’s degree 0-1 year relevant work experience
- proven ability to build relationships
- financial acumen
- strong financial acumen
- quick learner who collaborates well with others
- excellent communication skills, both verbal and written
- exceptional customer service and relationship building/maintaining skills
project manager
Working hours
- full-time
Language
- english
- french
Responsibility
- analyse Customer & Supply contracts to determine contractual commitments & project parameters
- work with technical support & architecture teams to design solutions that meet pre-established criteria
- clearly articulate solution and benefits confidently, ensuring that project buy in from internal & external stakeholders is obtained
- lead implementation teams & manage on time completion of incremental activities, highlighting project risks as necessary
- project manage the deployment of Zayo’s optical products covering transport and IP networks, co-ordinate the delivery of equipment, fibre and power and enable the rapid delivery of infrastructure builds and additions
- update project plans to reflect changes in scope and enable completion reporting
- project manage the migration of Zayo’s optical services within a site to physically relocate all equipment and services to an alternate location, or migrate between equipment within a site
- run regular progress review meetings to initiate work, track task progress and report savings to management
Requirements
- 3-5 years’ European telecoms experience
- excellent knowledge of the marketplace and overall telecoms industry
- knowledge of Civils and cable construction, Dark Fibre, Ethernet, MPLS, WDM, Colocation
technical manager
Working hours
- full-time
Responsibility
- this position is responsible for ensuring an effortless experience for Zayo’s largest customer with a multitude of requirements
- planning for maintenance activities, and maintaining involvement in any change control reviews expected to impact client
- coordinating communication during any events that are service impacting to the client
- provide consultative assistance during the sales process for existing clients to meet a defined percentage growth goal for each account helping to develop cost effective, operationally supportable solutions that meet complex client requirements and SLAs
- plan, document and identify risks and challenges for both production and non-production changes that span multiple services, technologies and teams
- the TAM is to be both the internal and external interface for this customer proactively managing milestones and communications throughout the process relating to their requests
- utilize project management skills to manage solution/event coordination and on-time delivery through all phases of the solution life cycle - coordinating with the client, sales, operations, engineering, and technical support personnel
- collaborate with engineering and technical support personnel as needed to meet client needs, serving as an escalation point both during and outside of regular business hours
Requirements
- computer Science/Engineering BA degree or equivalent work / industry experience
- technology industry certification such as MCITP, CCNA, RHCE, VCP, ITIL, PMP, etc
- strong personal drive for ensuring client success with a proactive focus
- strong background in a dynamic, problem solving, client service environment
- having strengths in project management, time management and risk management will only benefit candidates
- flexibility, integrity and creative analytical problem-solving skills
- ability to work in a fast-paced environment with multiple projects under tight deadlines with a can-do attitude
- 5+ years client service/ technical account management experience preferred
account director
Working hours
- full-time
Responsibility
- company Description
- zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society
- zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers
- zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access
- generate sales revenue by actively promoting Zayo products and services to targeted account patches
- generate sales revenue by actively promoting Zayo products and services to targeted accounts within the hyperscale cloud patch
- zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises
- present proposals and manage customers through the sales process
Requirements
- bachelor’s degree or equivalent from four-year College; or equivalent combination of education and experience 3-5 years of relevant experience
- BSc, BA or equivalent graduate degree
- proven ability to build relationships
- strong financial acumen
- quick learner who collaborates well with others
- recent sales experience handling major global accounts, preferably within the hyperscale cloud and/or carrier infrastructure verticals
- bachelor’s degree or equivalent from four-year College; or equivalent combination of education
- excellent communication skills, both verbal and written
engineering manager
Working hours
- full-time
Responsibility
- leadership and Strategic Development
- lead a team of Solution Engineers to maximise their potential
- serve as the primary point of technical and solution design escalation for customers and internal stakeholders
- sales Focus and Solution Design
- provide management-level technical consultation to customers and internal stakeholders to accelerate the sales cycle and drive opportunities from development to close
- provide coaching to direct reports and others within the business to navigate complex solution scenarios
- serve as the primary mentor for direct reports across all elements of day-to-day and long-term role and responsibilities to maximise engagement and retention
- ensure fulsome communication with the Sales and SE ecosystems to enable Sales priorities to be dynamically responded to by Solution Engineering
Requirements
- bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience
- previous experience in a leadership role, especially a Sales or Sales/Solution Engineering leadership role preferred
- demonstrated leadership and coaching capabilities a must
- expert-level technical and design skills with MAN and WAN technologies required
- experience with Colocation, Cloud and SD-WAN offerings a plus
- excellent presentation skills with experience in front of CIO, CTO and other stakeholders
- ability to handle sensitive issues with discretion and confidentiality
- twelve years’ experience in a technical or sales role within the telecommunications industry, with at least seven years as a peer leader in technical sales engineering or Solution Engineering role
senior account manager
Working hours
- full-time
Responsibility
- generate sales revenue by actively promoting Zayo products and services to targeted account patches
- present proposals and manage customers through a strategic sales process
- maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling net new accounts
- apply knowledge of customers, industry, and services to achieve revenue objectives
- work within the Sales team to develop account strategy, solution design, and relationship management on targeted accounts
- manage high volume of work while maintaining a high degree of responsiveness
- provide accurate and timely forecasts of sales opportunities
- develop and maintain records of customer activity for reporting of sales and forecasts
Requirements
- bachelor’s degree or equivalent from four-year College; or equivalent combination of education
- 3-5 years of high volume sales experience managing large account patches
- proven ability to build relationships
- strong financial acumen
- quick learner who collaborates well with others
- excellent communication skills, both verbal and written
- exceptional customer service and relationship building/maintaining skills
- excellent time management and organizational skills
senior project manager
Working hours
- full-time
Responsibility
- personal development - update relevant knowledge and skills in line with trends and developments in the field
- develop a clear understanding of customer requirements and the company’s contractual obligations
- support the management and development of the company by taking part in business planning and work in liaison with other teams
- manage customer expectations through clear and timely communications whilst representing the company’s objectives and requirements for successful project delivery
- comply with departmental and corporate controls and procedures and all internal control processes
- identify required resources and work with respective management teams to acquire core project team members
- possess and employ the highest ethical and business standards and always conduct self with the greatest degree of professional integrity
- facilitate structured and documented project kick-off and update meetings with team members to identify major milestones, sub-tasks, dependencies and risks
Requirements
- minimum of 5 years’ experience with demonstrable achievements in a telecommunications engineering or project management environment
- exposure to full project delivery life cycle on multiple Pan-European and Global projects
- practitioner level certification in Project Management
- solid understanding of key technical aspects of company technologies
- experience of delivering customer solutions utilising Ciena, Juniper and other optical technologies
- planning & Organising: Proven ability to establish a course of action, acquire resources and deploy them effectively
product manager
Working hours
- full-time
Responsibility
- responsible for European product vision, strategy and roadmap and ensuring alignment with global product function
- understand competitive landscape, market requirements, target customers / verticals and overall product needs
- serve as the subject matter expert and evangelist for the product
- provide ad hoc complex deal support to the commercial and technical functions within go to market
- review key performance metrics and take actions that drive improved company performance
- proactively identify and support cost optimisation initiatives for assigned Product line
- effectively maintain and utilize relationships with key stakeholders throughout the company and ensures alignment in cross-functional priorities
- manage and influence a diverse cross-functional set of internal and external customers, stakeholders and executive sponsors
Requirements
- bachelor’s degree in engineering, business, finance, computer science or related technical field experience
- CPM, CSM, PMP Certification, Agile Certified Product Manager / Owner Certification & MBA a plus
- 3+ years of prior experience as a Product Manager for a Telecommunications, SaaS and/or Services Product
- experience in back-office applications used throughout entire customer journey including sales automation , web/mobile analytics , product analytics , or CRM systems
accounts payable manager
Working hours
- full-time
Requirements
- degree level
- experience with Oracle systems a plus
- excellent communication, interpersonal, organizational and time management skills are required
- ability to apply common sense to verbal and written instructions
- strong sense of teamwork & leadership skills is necessary as well as ability to work independently
- ability to work some evenings and weekends especially at month end
- knowledge of telecommunications industry a plus
- preferred 5+ years of experience in a high volume A/P environment
Responsibility
- validate batches ensure timely and accurate invoice entry into Oracle
- ensure timely online payments to vendors are made and reconciliation of direct debit vendors
- responsible for daily, weekly & monthly reports to assist in completion of invoice entries in Oracle
- provide outstanding customer service to both internal contacts and suppliers via phone, chatter & email
- follow-up on approval requests and other information needed to assist in invoice processing
- ownership of supplier accounts including statement review and researching discrepancies
- assist in timely and accurate invoice entry into Salesforce & Oracle as needed
- assist audit support requests
National average salary
2950 £