educate Google stakeholders on the role and operating model of partners and collaborate with sales teams locally
identify pilot markets, client lead lists by market, and collaborate with internal and external stakeholders to drive activation
collaborate with internal teams on the evolution of the YouTube Activation Partner Program, including qualification of new YouTube partners
collaborate with senior stakeholders from YouTube Activation Partners to develop and execute joint business plans, create, and activate transformational roadmaps with our solutions and tools
partner with PR and Marketing to develop a comprehensive external communication strategy that promotes the benefits of these partnerships, including press releases and participation in relevant events and conferences
Requirements
bachelor's degree or equivalent practical experience
experience with managing a partner or client relationship at scale in a multi-partner environment
experience in online sales, advertising, marketing, or business development
experience dealing with ambiguity and taking ownership of initiatives from inception to completion
experience in client relationship management and cross-functional project management
experience or knowledge of contextual advertising, the concepts of reach and frequency, or suitability
experience in video advertising
understanding the benefits of API or tool integrations, or experience working with Google API availability
operations manager
Responsibility
provide operational support for partners on the YouTube platform, primarily through email communication
troubleshoot technical issues to enable Partners to maximize their performance on the platform
troubleshoot technical issues to enable partners to maximize their performance on the platform
identify key metrics to evaluate data both quantitatively and qualitatively
work on project documents, take notes, meet deadlines, communicate obstacles, manage time, and follow plans
identify and evaluate Critical User Journeys opportunities to incubate with AI and advance our enforcement capabilities
serve as a consultant to internal, cross-functional stakeholders on the YouTube product. Work with assigned Partner Managers and Partner Engineers on account in-depth search and share insights for partner growth
serve as a consultant to internal, cross-functional stakeholders on the YouTube product. Work with assigned partner managers and partner engineers on account and share insights for partner growth
Language
russian
english
french
german
arabic
turkish
polish
dutch
Requirements
bachelor's degree in a technical, business, or a related field or equivalent practical experience
proficiency in SQL
ability to troubleshoot technical issues and communicate complex topics
2 years of experience in managing projects or programs, engaging with external executive stakeholders
ability to manage multiple, time-sensitive projects while working independently to drive projects to completion with guidance and high attention to detail
2 years of experience in a technical project management and external customer-facing role
ability to navigate ambiguity and manage engaged priorities in a fast-paced environment
2 years of experience in customer support or client services, including troubleshooting and resolving customer issues
manager
Responsibility
develop individualized growth strategies for a portfolio of YouTube creators, focusing on audience development, content optimization, and maximizing business generation opportunities
drive adoption of YouTube by communicating the value of the platform in helping partners achieve their goals and providing consultative support
analyze channel performance data to identify growth opportunities and provide actionable recommendations, leveraging YouTube Analytics effectively
foster relationships with creators, maintaining open communication to understand their goals and challenges
comply with YouTube policies for government and political engagement to ensure propriety and impartiality
represent YouTube at trainings, workshops, and industry events featuring government officials, political applicants and civil society
collaborate with cross-functional teams to design and deliver workshops, webinars, and resources that address creator needs
collaborate effectively with a number of cross-functional teams, including Government Affairs and Public Policy, Marketing, Creator, Operations, Product, Legal and Communication
Language
english
french
Requirements
bachelor's degree or equivalent practical experience
experience successfully managing customer relationships, especially with digital personalities and influencers
experience in working with government, political or civil society partners
experience managing a digital presence on behalf of a political entity or a public figure
experience working on projects or initiatives on a cross-functional basis
knowledge of and passion for the YouTube creator ecosystem
experience in partner development and negotiation through business development and driving product adoption
knowledge of YouTube product and content strategy
communications manager
Responsibility
manage a wide range of escalations including platform outages, technical issues, creator support requests, high-profile social media complaints, and executive concerns
be a subject matter expert on trending YouTube topics and related social media conversations, contributing valuable insights to weekly internal reports
collaborate with cross-functional teams to align on communication strategies and stay ahead of escalation trends
drive improvement by identifying opportunities for enhancing the user experience, external communications, and internal escalation protocols
enable our social and community vendor operation by providing urgent guidance to agent teams, developing new processes to address emerging online conversation trends, and managing consults from agents
participate in an on-call rotation, acting as an Incident Manager during weekends and select holidays. Ensure proper staffing and coverage planning throughout the year
Requirements
bachelor's degree or equivalent practical experience
knowledge of YouTube product and policy, YouTube creators and their communities, Internet culture, and an avid user of social media
4 years of experience in journalism, public relations, internal or executive communications, or a related field
understanding of editorial and creative content development, storytelling techniques, and external communications trends and best practices
experience managing external communications, including public platforms and social media
ability to influence momentum of incident response across multiple teams
experience in crisis response or escalation management
ability to analyze data, identify trends, and present key findings to improve future programs and strategies
intelligence analyst
Language
english
hindi
Requirements
bachelor's degree or equivalent practical experience
knowledge of Indian events; political, economic, and cultural drivers of global conflicts, and how social media impacts contentious issues
5 years of experience in intelligence collection and analysis in a government intelligence organization or business environment
strong understanding of YouTube and the larger social media ecosystem, to include online abuse
excellent collaboration, analytic, writing, and critical-thinking skills
Responsibility
understand the social, political, and cultural context in India to anticipate and analyze potential YouTube content implications
build expertise in the Indian YouTube ecosystem and develop familiarity with video and channel content
communicate nuanced analysis to executive management and cross-functional stakeholders in order to drive prioritization and risk mitigation decisions
support operational counterparts during fast-moving and ambiguous situations to assist in the mitigation of content risk on YouTube
product manager
Responsibility
develop and maintain strategic partnerships with Trust and Safety experts, including sourcing partners, structuring and facilitating agreements, and diligently managing partners
lead cross-functionally to secure buy-in for partnerships, including problem-solving legal, policy, business, operational, and technical complexities
become a domain expert and thought leader in the Trust and Safety space
Requirements
bachelor's degree or equivalent practical experience
experience in partnership development, such as identifying partners, structuring/negotiating agreements, and partner management, particularly handling sensitive or complex partnerships
experience in policy, operations, government, journalism, or management consulting
excellent attention to detail and entrepreneurial or creative mindset
ability to be comfortable operating within and providing leadership up and across cross-functional teams and initiatives
excellent collaboration and communication skills to formulate and articulate contractual, technical, financial, or business points with partners or internal teams, and ability to escalate when appropriate