YORKSHIRE AIR AMBULANCE

Responsibility

• thank you for your interest in working for the Yorkshire Air Ambulance. We are currently recruiting a Regional Administrator
• you can download the Job Information Pack below
• v To handle incoming post, phone calls and visitors to Head Office
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• v Processing donations on our CRM system
• v To ensure that written responses to donations are timely and accurate
• v Input and maintain event logs for volunteer and fundraising events
• this position is offered as a full-time position within the Charity. It is an office-based role, Monday to Friday 9am – 5pm
• v Office filing
• v Produce routine reports and letters from the relationship management system
• v Operate accurate collection tin and cash management processes
• v To assist the administration team and other staff during peak times and over the holiday period
• v Lottery administration
• v Administration support to Legacy & Trusts

Requirements

• the Operations team is made up of a PA to the senior management team and trustees and the charity administration team
• they cover multiple media channels and are key stakeholders in the relationship system used by the charity
• the successful candidate would have a proven track record of working in an administration or retail capacity
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• you will also be required to demonstrate effective communication skills, both in writing and verbally and will have an outgoing personality
• this consists of an Office/Administration Manager, 2 Regional Administrators who are responsible for the administration activities in their respective areas of Yorkshire and a General Administrator
• you will also enjoy working as part of a team and have a collaborative style
• the administration team provide the 1st point of contact for donors, supporters, volunteers and field based staff and ensure that the charity’s actions, image, service and outcomes are perceived as first class thereby enhancing the image and reputation of the charity
• you will also need to have reliable accuracy in handling cash and using office based IT systems

Responsibility

• v To liaise, research, coordinate and manage all aspect of PR for the Charity
• v Preparation, management and distribution of all PR stories, including liaison with fundraising, medical and aviation teams over story leads
• v Develop and manage a comprehensive PR planner
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• v To work with the fundraising and administration departments with the drafting and distribution of communication documents, both internal and external
• v Build and develop relationships with the local media and journalists, along with trade publications
• v To research appropriate industry related awards and be responsible for compiling, drafting and submitting award applications
• v To support the Digital Marketing Manager and Social Media Assistant with social media content
• v Using our data system, produce annual statistics for marketing & communications use
• v Compilation and management of a patient stories library, often liaising, meeting and communicating with those who have had first-hand experience of the YAA
• v Full understanding on GDPR and data usage
• v Support the Marketing & Brand Manager with website content
• v Support the Marketing team with copyrighting and content requirements
• v To undertake any other duties given by the Director of Marketing & Communications
• v Planning for and attending meetings to represent the Marketing Department
• v Experience of managing and updating websites

Responsibility

• v To maintain records, reconcile and process donors’ direct debit donations
• v To maintain records, reconcile and process donors’ regular donations
• v To maintain records and reconcile other online income
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• v To ensure all income on the charities bank accounts are accurately reflected in the Charity’s General Ledger and Donor systems
• v To raise sales invoices primarily for corporate sponsorship and to manage credit control for these invoices
• v To provide regular and ad hoc income reports to Charity staff
• v To complete and submit the charities annual and monthly Gambling Commission returns
• v To work with the Admin team to monitor the charities bank accounts and allocation of income to donors ensuring data is accurately recorded
• v To allocate charity income to Fundraising departments
• v To support the Finance Manager in preparation of the monthly management accounts
• v To respond to accounts and financial queries from staff and volunteers
• v To undertake any other duties given by the Finance Manager and the Director of Finance
• v To maintain lottery income records including the collection of income, accurate reporting of income in the Trading subsidiary and in the Donor database
• v To provide cover in the absence of other Finance staff
• v To support the annual audit process

Earnings for position emergency care assistant

Responsibility

• thank you for your interest in working for Yorkshire Air Ambulance. We are currently recruiting an IT Manager Part-Time
• for full details of the role and more information, download the Job Information Pack below