YO! SUSHI

Responsibility

• manage the whole recruitment process for franchisee candidates
• you will drive profitability, maintain controls and ensure capability within your area
• promotes visibility across region, visits Kiosks and inspires confidence within Teams
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• identify suitable franchise partners for our points of sale
• directly manages Kiosk Managers and indirectly manages all Kiosk Teams in their region
• liaise with the Operations team to plan and deliver the successful opening of new kiosks
• partners with the People Team to identify strategy to counteract underperformance across key estate
• assist new franchise partners in opening their businesses
• dedicated to drive internal development and create succession plans and opportunities for team members
• prepare franchise agreements, support contract signings and track deadlines
• determines and cascades key communications, and delegates training methods to drive capability across Teams
• manage and coordinate training days and training materials for franchisees with the training managers
• drives profitability, maintains controls and promotes operational excellence within their region in technical ability, food production, logistics and marketing
• deliver training sessions and coordinate training materials with the rest of the team
• you will be passionate about our food and dedicated to maintaining quality, freshness and consistency within your region
• maintains consistency in food quality and safety compliance
• ensures regional adherence to menu book and product concept
• you will own budget management and P & L Analysis, ensuring each site is performing and report regularly to our Operations Manager and Retail Operations Director
• build strong working relationships with existing franchisees, share best practices
• continuous improvement initiatives
• you will communicate Site targets and ensure sites are set up to be successful, with achievable KPI’s and the capability to achieve them
• maintain appropriate levels of communication and manage crises where necessary
• you will counteract underperformance, by supporting sites with hands on training and coaching, working with them to improve and investing time to create development plans
• works closely with Food Safety team to ensure safety compliance across Kiosks
• facilitate training workshop on business management on business
• you will ensure your Managers and Teams are well trained and dedicated to operating in clean, safe and compliant kiosks that are in line with our high standards
• drives Guest Service and leads positive customer experience initiatives, as well as promoting retailer and supplier relationships
• you will drive Customer initiatives and ensure your sites have a great reputation for service and care with our Customers and the Retailer
• liaise with the finance team to collect invoices, build, and update the dashboard, manage claims, collect and issue payments to suppliers
• budget management and P & L Analysis
• establishes action planning to achieve agreed sales targets

Requirements

• previous experience in a partnership management role
• must have exceptional communication skills both verbally and written
• proven expertise delivering financial controls, driving cost of food, sales and labour results, preferably across multiple sites
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• extensive People Management experience, evidence of driving performance and developing people in their Teams
• own projects from start to finish to ensure results are met
• be great at relationship building with external partners
• experience working in new openings, or similar environment would be preferable
• drive great results within the teams and have win together attitude
• exceptional skill and technical ability delivering Sushi and Pan Asian food and all things
• knowledge of training methodology, pioneering menu training projects in site or evidence of capability and creativity
• an effective problem solver with ability to think outside the box
• proven experience and dedication to delivering safety controls
• knowledge of opening new business accounts
• an understanding of the Legal, finance and logistics assistance in setting up a company
• evidence of implementing changes, being a decision maker, working autonomously
• partnership management: 2 years
• multi site hospitality / food service / food retail: 1 year
• management: 1 year
• franchise: 1 year
• full UK Driving license and own transport

Benefits

• company car

Earnings for position retail manager

Current offers for the position:

Responsibility

• you’ll need to have a good working knowledge of HR and know how to instigate most processes
• you can demonstrate your experience in running shifts front of house
• happy teams and happy guests is the mantra by which you live and instil this modus operandi across your team
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• you’re someone who leads by example, you are consistent, you’re reasonable and make great decisions
• you create a positive place to work, you showcase diversity and fair treatment
• comfortable and natural in all roles, you cut fish, cook rice, roll sushi, and prepare our kitchens every day
• you are charismatic and well respected by the team & guests alike
• keeping in tune with your local environment, your always on the lookout for innovative ways to drive sales in your restaurant
• you engage with others to inspire them to do a great job, share ideas and innovations and celebrate team wins
• role: All Store Manager
• our key markets are the USA, Canada and the UK with additional geographic presence in Europe and
• you are a true all-rounder and highly credible
• you are a proactive Marketeer who executes both national & local marketing activity flawlessly
• you are passionate about retaining your Team and know your turnover figures off by heart, you know succession planning is key and are always one step ahead in ensuring you have the right people in the right place
• reporting to: Operations Manager
• you keep your people safe and happy with sound HR knowledge and coaching. You are comfortable in dealing with HR situations and know where to seek the right advice
• place of Work: YO! Sushi Unit 26, 1 Victoria Square, Belfast BT1 4QG
• you deliver an exceptional guest experience across each & every shift through great authentic service and producing our mouth-watering dishes to spec
• seeing the bigger picture, you plan and manage for the long term
• job Types: Full-time, Permanent
• you are passionate about an incredible guest experience, developing your team and driving the profitability of your restaurant through great controls of all cost lines
• ✓ You’ll master the art of Japanese food and get to share your skills and experience with your team
• you utilise all feedback available to make well informed decisions on how to further improve the guest experience
• reporting to: Area Manager
• place of Work: Lion Yard, 1-2 Petty Cury, Cambridge CB2 3NE
• as the ‘All Store Manager’ you have complete responsibility for each and every area of the
• any guest interactions & contacts are quickly followed up, and when we don’t deliver to our high standards, we make it right and quickly resolve so even potential detractors become the biggest advocates of our brand
• you have an instinct to anticipate issues and seek to address them before they become problems
• 1500 kiosks, 60 wholly owned restaurants, our grab and go sushi is available in over 3,700 locations and we have 50 major retail partners
• we are part of the Snowfox Group which includes the YO!, Taiko and Bento brands – we operate more than
• ✓ You’ll get to manage your restaurant as if it was your own business but with the support of global group to help and guide you
• ourAll Store Managers are the YO! equivalent of a General Manager. They are responsible for the entire business, they run their kitchen and restaurant floor. The names says it all……you have full accountability for all aspects of your business
• you monitor and manage financial targets well, addressing issues proactively
• our All Store Managers are the YO! equivalent of a General Manager. They are responsible for the entire business, they run their kitchen and restaurant floor. The names says it all……you have full accountability for all aspects of your business
• you recognise the importance of each & every sale at YO! whether that be through Dine In
• you recognise when and how information needs to be communicated, you make it happen
• working proactively with other departments you look for solutions to problems and utilise the skills & experience of others to solve problems
• we are part of the Snowfox Group which includes the YO!, Taiko and Bento brands – we operate more than 1500 kiosks, 60 wholly owned restaurants, our grab and go sushi is available in over 3,700 locations and we have 50 major retail partners
• leading and inspiring our entire team you are obsessive about food quality, adherence to spec and can prepare each and every YO! dish brilliantly
• ensure all training including your teams, is kept up to date and compliant with L&D department by attending relevant workshops
• team Engagement scores and Team Turnover
• ✓ Fantastic opportunities to grow your career – there are no ceilings here

Earnings for position store manager

Current offers for the position:

Responsibility

• passionate about retaining your Team, you know succession planning is key and support the All
• happy teams and Happy guests is the mantra by which you live and instil this modus operandi across the team
• store Manager in ensuring you have the right people in the right place
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• you support the All Store Manager in dealing with HR situations and know where to seek the right advice
• accountable for your teams’ graduations process including training, review meetings, sign off process and celebrate their successes
• support with any new Manager training in your Restaurant or in a neighbouring Restaurant
• ✓ Being a real foodie, you’ll get to deliver incredible dishes to your guest
• role: Head Chef
• our key markets are the USA, Canada and the UK with additional geographic presence in Europe and
• reporting to: All Store Manager
• ✓ You’ll master the art of Japanese food and get to share your skills and experience with your team
• place of Work: YO! Middlebrook
• place of Work: YO! Unit 12, Regent Court, Livery St, Leamington Spa CV32 4NG
• place of Work: YO! Heathrow Terminal 3
• you are passionate about an incredible guest experience, developing the team to Super Squad status and driving the profitability of your restaurant through great controls of food cost lines
• comfortable and natural in all sections of the kitchen, you cut fish, cook rice, roll sushi, and prepare our kitchens every day
• place of Work: 85 W George St, Glasgow G2 1QG
• place of Work: 403 Chaplefield Plain, Chapelfield Rd, Norwich NR2 1SZ
• you are also an inspirational presence in your restaurant, running high energy shifts from the kitchen and ensuring each and every day part delivers an outstanding experience for our guests and team
• 1500 kiosks, 60 wholly owned restaurants, our grab and go sushi is available in over 3,700 locations and we have 50 major retail partners
• we are part of the Snowfox Group which includes the YO!, Taiko and Bento brands – we operate more than
• ✓ Fantastic opportunities to grow your career – there are no ceilings here
• you are responsible for placing food orders in line with par levels, to ensure all menu items are in stock
• leading and inspiring the kitchen team you are obsessive about food quality, adherence to spec and can prepare each and every YO! dish brilliantly
• come roll with us as a Head Chef and play a key role by bringing people together to celebrate better food for everyone the Japanese way
• the Kitchen Manager is responsible for the entire operation of their YO! Kitchen and ultimately accountable for the safety of our teams & guests
• we are part of the Snowfox Group which includes the YO!, Taiko and Bento brands – we operate more than 1500 kiosks, 60 wholly owned restaurants, our grab and go sushi is available in over 3,700 locations and we have 50 major retail partners
• furthermore, you are responsible for the good maintenance of your Kitchen and all equipment found within, and defects are quickly reported
• ensure all training including your teams, is kept up to date and compliant with L&D department by attending relevant workshops
• team Engagement scores and Team Turnover

Requirements

• cooking: 2 years
• cooking: 1 year
• head Chef: 1 year

Earnings for position head chef

Current offers for the position:

Responsibility

• you will manage stock and ordering to ensure you and the team hit production and waste targets
• you will ensure budget is hit by managing labour and food costs as well as gross sales to achieve profit
• lead consistent standards and analyse profit performance
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• drive standards and lead team to achieve high levels of customer service
• know and understand what it means to deliver amazing service
• create an engaged team with a culture of team work and support
• as team leader, you will play a key part in supporting the site manager with the day to day operation of your Good Eats business, including driving sales and maximising opportunities through customer interaction and engagement, hiring, kiosk operations and food safety
• work closely with the manager to assess teams skills and knowledge gaps to help build and maintain a high performing team
• train team in a supportive and motivating manner providing constructive feedback
• drive systems through coaching and spot checking and be a role model
• responsible for supporting the multi-site/cluster manager with the daily operation of the kiosk including the whole shift in the absence of the manager overseeing food prep and service standards
• maintain high standards of cleanliness and organisation
• train team in a supportive and motivating manner providinig constructive feedback
• promote a safe and healthy working environment by leading by example and report any issues
• achieve a level of service through constant monitoring of brand standards
• support teams opening and closing locations and provide leadership during operating hours - be flexible to support other kiosks when needed
• support and cover an emergency shift when needed

Requirements

• you will understand what it means to deliver amazing customer service
• must have some leadership experience in a similar environment with the knowledge and confidence to deliver consistently high standards in food quality and business targets

Earnings for position supervisor

Current offers for the position:

Responsibility

• keeping in tune with your local environment, your always on the lookout for innovative ways to drive sales in your restaurant
• happy teams and Happy guests is the mantra by which you live and instil this modus operandi across your team
• you are a proactive Marketeer who executes both national & local marketing activity flawlessly
  Show more +25
• working proactively with other departments you look for solutions to problems and utilise the skills
• comfortable and natural in all roles, you cut fish, cook rice, roll sushi, and prepare our kitchens every day
• our key markets are the USA, Canada and the UK with additional geographic presence in Europe and
• you are a true all-rounder and highly credible
• any guest interactions & contacts are quickly followed up, and when we don’t deliver to our high standards, we make it right and quickly resolve so even potential detractors become the biggest advocates of our brand
• role: Deputy Manager
• seeing the bigger picture, you plan and manage for the long term You have an instinct to anticipate issues and seek to address them before they become problems
• you are passionate about an incredible guest experience, developing your team and driving the profitability of your restaurant through great controls of all cost lines
• ✓ You’ll master the art of Japanese food and get to share your skills and experience with your team
• recognising when and how information needs to be communicated, you make it happen
• place of Work: 6-7 Jubilee St, Brighton BN1 1GE
• place of Work: Bristol BS34 5DG
• place of Work: Upper Level, Piccadilly Station, Manchester M1 2QF
• 1500 kiosks, 60 wholly owned restaurants, our grab and go sushi is available in over 3,700 locations and we have 50 major retail partners
• you recognise the importance of each & every sale at YO! whether that be through Dine In
• we are part of the Snowfox Group which includes the YO!, Taiko and Bento brands – we operate more than
• you challenge their abilities in the right way and ensure they are trained and confident in each area
• ✓ You’ll have the opportunity to make a real impact on how successful your restaurant is by supporting your ASM whilst learning the ropes, ready to run your own site
• you monitor and manage financial targets well, addressing issues proactively
• aspects of the business to help you take that next step! On a regular rotation you will be responsible for a host of different areas within the business which your ASM will assign to you
• reporting to: All Store Manager
• these areas will include recruitment, training, scheduling, stock control, marketing, team communications, maintenance, safety and many more! You will be a fantastic ‘Shift Runner’ who sets the bar in the restaurant for running the very best shifts! Leading and inspiring our entire team you are obsessive about food quality, adherence to spec and can prepare each and every YO! dish brilliantly
• as an ‘Deputy Manager’ here at YO! we expect you to maintain the highest standards of uniform
• ✓ Fantastic opportunities to grow your career – there are no ceilings here
• team Engagement scores and Team Turnover

Earnings for position deputy manager

Current offers for the position: