YMCA ST PAUL'S GROUP is looking for employees for positions:
customer service advisor
Salary
salary
Education
A-Level or equivalent
Requirements
able to work unsocial hours, including evenings, weekends, and public holidays
able to travel to different YMCA sites
customer Service: 1 year
Responsibility
hours of Work: 0 hours contract, worked on a rota basis, including evenings, weekends, and public holidays
seek feedback from members and customers and ensuring we deliver excellent Customer Care within the guidelines and mission of the YMCA
ensure that safeguarding processes and procedures are adhered to and to report any concerns
ensure that all information displayed in reception is up to date, appropriate, well stocked and well presented
undertake any other duties as requested by line manager
customer service adviser
Working hours
full-time
Salary
salary
Education
A-Level or equivalent
Requirements
able to work unsocial hours, including evenings, weekends, and public holidays
able to travel to different YMCA sites
customer service: 1 year
Responsibility
hours of Work: 40 hours per week, worked on a rota basis, including evenings, weekends, and public holidays
work Location: XXXX, although may be required to work at any YMCA St Paul’s Group location
work Location: YMCA Wimbledon, although may be required to work at any YMCA St Paul’s Group location
responsible to: Customer Services Team Leader
depending on the site the job holder may also be welcoming new residents, booking in Health and Wellbeing members, deal with complaints and reports of anti-social behaviour or just provide a listening ear to residents, service users and members of the public, reporting concerns or issues as appropriate
follow cashing up procedure throughout the shift and do cashing up prior to shift ending
carry out the administrative tasks required when new residents arrive and vacate the hostel
undertake any other duties as requested by line manager
finance business partner
Working hours
full-time
Salary
salary
Requirements
accounting: 2 years
Responsibility
undertake any other duties as requested by line manager
preparation and distribution of reports and variance commentary within deadlines
to cover other staff members in order to provide backup and assistance in case of sickness, holidays or when the department is busy
ensure that all periodic adjustments are documented and processed correctly and promptly including overhead calculations
participate in an active and constructive manner in team meetings and other events
do you have experience working as a finance business partner?
group financial controller
Working hours
full-time
Salary
salary
Responsibility
be responsible for the delivery of all programmes of work within the designated area of responsibility
ensure finance policies and procedures are well documented and communicated across YMCA SPG
carry out all other duties as may be reasonably assigned from time to time, with the level of this job description
be responsible for the identification and management of risks within the Finance function and support risk management activities across the rest of the charity