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Estimated salary
£ 2025
Median salary at XEROX
£ 1851Lowest salary
£ 2089The average salary
£ 2541Highest salary
Do you believe that workers at XEROX are paid fairly?
XEROX is looking for employees for positions:
service manager
service manager
operations manager
field service technician
account director
sales professional
communications manager
supervisor
technical manager
production engineer
production engineer
Trade
software Development
Software Development
Responsibility
attend CAB / internal Problem Meetings as required
key Client contacts
raise Change Requests and attend Change Advisory Board where needed
the primary function of the role is to work alongside the Service Delivery Manager to manage the day to day running of the Service desk, in the office and in the field, ensuring customer requests are responded to in a polite and efficient manner and faults are resolved promptly or escalated as required
actively take end user calls during busy periods only to assist the team to meet response SLAs
act as a technical Quality Assurance gate for design and project operational onboarding
create and develop existing KB articles to guide the team