WINN SOLICITORS is looking for employees for positions:
business administration apprentice
Working hours
full-time
Language
english
Salary
salary
Responsibility
dealing with the daily post, scanning and allocating
photocopying
distributing stationery
bank runs
delivering court documents
ensure tidiness within the working environment
ad-Hoc duties as and when requested
ensure compliance with Information Security Policies including data confidentiality and the operational security of the Information Systems used
Requirements
you must have the right to work in the UK, and valid residency status to apply for this apprenticeship
time management and organisation skills
customer service apprentice
Working hours
full-time
Language
english
Salary
salary
Requirements
ability to interact with clients in a professional and appropriate manner
ability to resolve client concerns
ability to work in a fast-paced environment
ability to work towards shared goals and objectives
you must have the right to work in the UK, and valid residency status to apply for this apprenticeship
experience of demonstrating effective teamworking within a commercial environment
cooperative and flexible approach
ability to identify where problems may arise and adopt a solution -focused approach
Responsibility
any ad hoc or additional duties as deemed fit and appropriate by the Management Team for this post and the associated level of responsibility attached to it
reviewing and referring calls through to the appropriate department
ensure compliance with Information Security Policies including data confidentiality and the operational security of the Information Systems used
it apprentice
Working hours
full-time | Apprenticeship
Language
english
Salary
salary
Responsibility
development and maintenance of integrated third part software solutions
working on various development projects as required by the business and to agreed timescales
ensure that documentation is kept up to date once implementation work is complete
assist where necessary with any training requirements and materials arising from new/amended workflows
provide support for case management related tickets raised via the IT ServiceDesk, including liaising with internal customer and external suppliers
general maintenance of the case management system
programming and design of the Proclaim Case Management System used by Winn Group, including developing new and existing workflows and document templates
monitor automated task servers and resolve any errors, timeouts and failures
Requirements
ability to interact with clients in a professional and appropriate manner
ability to resolve client concerns
ability to work in a fast-paced environment
ability to work towards shared goals and objectives
experience of demonstrating effective teamworking within a commercial environment
cooperative and flexible approach
ability to identify where problems may arise and adopt a solution -focused approach
demonstrate effective communication and good interpersonal skills
customer service advisor
Working hours
part-time
full-time | Apprenticeship
Language
english
Responsibility
winn Solicitors is a Legal 500 company and market leaders in Personal Injury Law
providing help and advice to clients and third parties via telephone and email
investigating and solving client queries
keeping accurate records of discussions or correspondence with clients
chasing supporting evidence in relation to client claims
winn Group , home to and , is a leading North East business providing nationwide accident management and rehabilitation services for victims of non-fault accidents
sending correspondence to clients via email, post and
manage a dedicated team task list
Salary
salary
Education
GCSE or equivalent
Requirements
ability to interact with clients in a professional and appropriate manner
ability to resolve client concerns
ability to work in a fast-paced environment
ability to work towards shared goals and objectives
experience of demonstrating effective teamworking within a commercial environment
cooperative and flexible approach
ability to identify where problems may arise and adopt a solution -focused approach
demonstrate effective communication and good interpersonal skills
apprentice administrator
Working hours
full-time
full-time | Apprenticeship
Salary
salary
Requirements
ability to plan and prioritise
high levels of accuracy and attention to detail
resilience and ability to challenge appropriately
good working knowledge of Microsoft packages
you must have the right to work in the UK, and valid residency status to apply for this apprenticeship
ability to work under own initiative
strong communication skills
ability to multi-task and meet deadlines
Responsibility
carrying out archiving off all file types for all departments
liasing with various departments to coordinate the archiving of concluded case files, in line with Company procedures
ensuring that client ledgers are properly reviewed and closed down, suggesting efficiency improvements
claims handler
Responsibility
build a positive relationship with each client and help them manage their expectations to deliver the appropriate outcome
where appropriate, investigate claims to ensure payments are made only where a liability is established
arrange and monitor provision of hire vehicles to the client, negotiate to control costs whilst adhering to deadlines and time constraints
monitor receipt of engineer’s reports and payments with regard to the same
handle telephone enquiries from clients regarding their case, assessing the merits of their case and settling them in line with policy cover and legal liability
negotiate effectively with Third Party Insurers to ensure a fair settlement is achieved for the client and the company
ensure accuracy in all aspects of claims handling including; valuing PI claims, negotiating costs, using MOJ Portal, adhering to CPR and legislation
handle claims queries in relation to policy cover, claim status, policy exclusions and excesses, ensuring more complex cases are referred to a Team Leader