WINDOW SYSTEMS is looking for employees for positions:
office manager
Working hours
full-time
Salary
salary
Responsibility
answer incoming calls and emails helping customers, suppliers and staff with queries and issues
process technical quotes and orders with a high level of accuracy
assist in scheduling daily works for fitters with the director and booking these works in with the customers
MG Window Systems are a highly respected and very busy window fitting company based in central Northampton. We have been trading for more than 30 years and have built a loyal customer base within the local area
line Management of all staff to include reviewing and supporting staff in their roles, performance reviews and disciplinary issues
due to continued growth, we are looking to appoint a highly motivated, hands on and organised individual to work closely with the director to support all aspects of the business
developing and implementing office and HR policies and procedures
experience within the windows industry is essential. The ideal applicant will have office and people management experience, and excellent customer service skills
Requirements
good working knowledge of the window industry,B2B or B2C
high level of accuracy and attention to detail
be confident building strong relationships with customers and suppliers
demonstrate an articulate and confident telephone manner
A good working knowledge of HR
an experienced people manager
strong written and verbal skills
can demonstrate a good use of IT systems
surveyor
Working hours
full-time
Salary
salary
Responsibility
small family run business trading since 1987 who pride ourselves on our high quality work of replacement double glazed PVCu windows, doors, conservatories, replacement Fascia, Soffits and glass related products
we also specialise in repairing all PVCu, Aluminium and Timber windows, doors and conservatories. We work in both residential and commercial settings and the majority of our work is from recommendations and existing customers
Requirements
excellent customer service skills and be prepared to go the extra mile
be able to work on own initiate as well as part of a team
take pride in their work to achieve perfection
reliable and trustworthy
professional approach and able to problem solve
local to Barry area preferable
window fitting: 5 years
branch manager
Working hours
full-time
Responsibility
reporting directly to the Regional Manager
to maintain as a minimum branch profitability/margin levels
to work with Regional Manager on marketing/promotion/strategies
to work within stock level guidelines
to ensure company procedures, policies and Health & Safety are adhered to by all staff, customers or suppliers on company premises
to promote all Group products within the designated business territory
to identify and develop new sales opportunities in the area liaising with Regional Manager that ensures the attainment of maximising company sales and profitability in accordance with company policy to ensure that your branch achieves or surpasses any targets and budgets set in accordance with the group policy
to ensure banking and credit control systems are being administered correctly
Requirements
outstanding sales, communication and organisation skills
able to work well within and supervise a close team environment
A firm understanding of what makes for a superior customer experience
knowledge and experience within the PVCu Window, Cellular and Composite Door or wider construction industries would be an advantage
self-motivated, driven and enthusiastic
broad based computer skills including Window Design software
previous sales experience in a branch environment
full UK driver licence
national account manager
Working hours
full-time
Requirements
commercial business awareness, with the ability to clearly identify potential profitable opportunities
experienced with Aluminium profile
experience of Growing and managing a national patch effectively
ability to write, develop and implement successful business plans to ensure continued development of profitable growth
tenacious attitude with the desire to complete all tasks and maximise to their full potential all opportunities as they arise
full UK Driving Licence
entrepreneurial spirit, able to create and identify opportunities
ability to effectively plan and maintain own workloads with specific reference to the outlined job scope and responsibilities
Responsibility
to ensure that all company processes and procedures are both understood and adhered to at all times
recording and reporting of Key Performance Indicators as required by the Commercial Director
trainee sales executive
Working hours
full-time
Salary
salary
Requirements
work: 5 years
customer service
Working hours
full-time
Responsibility
to coordinate all tasks relating to Customer Service for designated accounts
adherence to all organisational policies
to build and maintain effective relationships with all Epwin Customers
ensuring all tasks are completed to agreed deadlines for all customers
to liaise with Customers, Business Development Managers, Technicians, all personnel and departments impacting on Customer Service
work efficiently and effectively
to manage all day-to-day administration tasks, to include filing/scanning of records for all accounts
ensure effective communication with the Customer and Customer Service Advisors
Requirements
competent with Navision
good level of numeracy
strong communication skills
ability to train others in all Customer Service-related tasks
capable of holding regular teams meetings with customers
ability to spread workflow across the team in the most efficient way
A calm individual capable of working well under pressure
maintenance technician
Working hours
full-time
Benefits
mutual
Responsibility
carry out planned compliance activities and maintain relevant documentation and records to ensure adherence to legal requirements
respond to machinery breakdowns as and when they occur, prioritised by production requirements and allotted work schedule
carry out planned repairs to site and plant equipment as required to manufacturers standards
complete allotted tasks in a timely and safe fashion so as to maximise factory output and minimise downtime
record all required information and update technical documentation for all operations as per company works instructions/procedures
alert relevant people to process and engineering concerns and proactively identify opportunities for improvement
carry out daily planned and unplanned duties to service and repair foiling lines and aluminum finishing plant as instructed by the Engineering Manager
agree and complete training and development requirements as determined by the Engineering Services Manager and the training plan
Requirements
ability to use a PC to an operational level
good level of numeracy and literacy
mechanically minded with good dexterity
ability to use a PC to a good standard
performance Measures
good communication skills
planned activity adherence
strong analytical skills
production operative
Working hours
full-time
Salary
salary
Requirements
segregate all non-conforming products
communicate information via the relevant communication channels
basic level of numeracy and literacy
alert relevant people to process and product concerns
ability to use a PC to an operational level
agree and complete training and development requirements as determined by the training plan
good communication skills
safeguard property issued by the company
sales representative
Working hours
full-time
Salary
salary
Requirements
sales: 1 year
bricklayer
Working hours
full-time | Part-time
Salary
salary
Requirements
bricklaying: 10 years
Changes in earnings for the position window fabricator