WILLOW AND HALL Salary

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  Frome
UNIT D2 SOUTHGATE COMMERCE PARK FROME BA11 2RY ENGLAND
TIN: 08224678
  Consulting services
Rating of the company
based on 0 evaluations
3 reviews in total

Earnings on positions in WILLOW AND HALL

WILLOW AND HALL is looking for employees for positions:

customer service executive

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • deliver the defined W&H customer experience and service and are an expert on our products
  • undertake all Customer Service processes, ensuring accuracy and compliance at all times
  • handle all Customer Service calls and emails
  • ensure you log accurately all cases and follow through with superior customer care

Education

  • GCSE or equivalent

Requirements

  • commercial in approach with a customer focus
  • experience working with Magento, CRM systems and ERP systems
  • strong attention to detail and desire for maintaining quality data and systems
  • industry experience in an e-commerce company
  • high emotional intelligence
  • excellent written and oral communication skills
  • good organisational and time management skills
  • team player with a willingness to collaborate flexibly as well as engage with the wider business