WATERSTONS is looking for employees for positions:
digital marketing executive
Trade
marketing
Marketing
Working hours
full-time
Responsibility
£25k-£33k Per Annum
glasgow
london
A bit about us
SEO management including keyword research to improve search engine rankings and increase organic traffic
our main focus at Waterstons is to help our customers build a better business by blending technology and strategy
planning and managing social media content
we have offices in the UK and Australia
Contract type
full time
account executive
Working hours
full-time
Responsibility
A bit about us
£48k-£70k Per Annum
our main focus at Waterstons is to help our customers build a better business by blending technology and strategy
glasgow
we have offices in the UK and Australia
full time
our team also work across the globe to provide unique business solutions that directly adds value to our clients’ businesses
unlimited holidays, flexible working, and private medical healthcare
service delivery manager
Trade
management
Management
Working hours
full-time
Responsibility
using a customer-focused approach to understand the needs of clients, including being responsive to staff needs via meetings, emails or face-to-face and providing excellent customer service
identifying and solving problems in clients’ businesses and IT systems using strong analytical skills and the ability to think creatively to find solutions, either individually or with a team
managing and overseeing the IT infrastructure and line of business solutions for a client and ensuring that it runs smoothly while understanding how these systems directly impact the day-to-day productivity of the client's business
Contract type
full time
business development
Working hours
full-time
manager
Working hours
full-time
Salary
salary
Responsibility
project Resource Planning taking ownership for project resourcing across the team and allocating project work
develop and maintain a dashboard of project lead times for relevant technical areas
skills gap identification working with Technical Leads to develop and maintain a skills matrix for all team members
project Forecasting working with team members and client teams to understand future project requirements
engage with both the project delivery team and clients to assess feedback during project delivery and/or post completion to gain an understanding of where improvements can be made
you will keep ahead of the latest information security and data protection best practice, to provide clients with the best advice
you will be client facing and based on client demands but the type of things that could be undertaken will be the delivery of operational security consultancy, operational security management, vulnerability assessments, penetration tests, Cyber Essentials Plus assessments, incident response management, information security and compliance projects
working with the rest of the Cyber team, you will deliver projects including penetration tests, cyber essentials plus certification, technical information security assessments and assessments against frameworks such as Cyber Essentials Plus
you will be responsible for identifying and developing new business opportunities with clients and prospects, acting as their trusted advisor to provide them with unrivalled advice and solutions and demonstrating how the company’s Cyber team can add value to their business
Requirements
prior experience working in operational security, managing industry standard monitoring and alerting tools
good technical competency and experience of conducting technical security reviews
experience in O365 administration and Exchange security practices
experience in incident management and ability to take technical leadership
formal technical security certifications attained or working towards such as OSCP, CREST CRT or similar
experience of vulnerability scanning and testing software such as Nessus, OpenVAS, Kali Linux etc
wider technical knowledge of information security standards and best practice
excellent customer service values ensuring the consultant becomes a trusted strategic advisor
software developer
Working hours
full-time
service delivery manager
Trade
management
Management
Working hours
full-time
Requirements
delivering service improvements utilising frameworks such as ITIL
A track record of project management
specialist technologies such as virtualisation and storage, networking technologies & protocols, and security technologies
experienced in working with & supporting a broad range of technologies
hold industry standard accreditations
as a Service Manager you’ll have good interpersonal, listening and troubleshooting skills and you will enjoy solving client’s technical problems
you will also build relationships with prospective and active clients across the business and act as their trusted advisor
the Waterstons Perks
Responsibility
using a customer-focused approach to understand the needs of clients, including being responsive to staff needs via meetings, emails or face-to-face and providing excellent customer service
identifying and solving problems in clients’ businesses and IT systems using strong analytical skills and the ability to think creatively to find solutions, either individually or with a team
managing and overseeing the IT infrastructure and line of business solutions for a client and ensuring that it runs smoothly while understanding how these systems directly impact the day-to-day productivity of the client's business
required Skills and Experience for the Service Manager
Contract type
full time
service engineer
Working hours
full-time
Salary
salary
Responsibility
be technical escalation for 1st/2nd line support
adhere to ITIL service management principles
provide 2nd line technical support to colleagues and customers
provide 3rd line technical support to colleagues and customers, acting as escalation point for any issues highlighted from other tiers
ensure timely resolution and regular communication to customers throughout ownership
help design, implement, test and document new processes
support colleagues by way of coaching and knowledge transfer
Requirements
windows 10 & 11
macOS
windows Server
openSUSE / RHE Linux
microsoft SQL Server
active Directory / LDAP / Kerberos
Changes in earnings for the position infrastructure engineer