office manager
Responsibility
- managing employee relations issues such as grievances, employee welfare and confidential matters
- lead the recruitment process, including selection, and interviewing of candidates
- identify and implement any improvements in the recruitment process i.e., system updates/onboarding measures
Show more +13 - collaborating with other managers/Partners in the firm to ensure any problems are identified early and managed effectively
- manage all aspects of absence management including sick leave and holiday entitlements
- manage the payroll process for the firm, ensuring all overtime/additions are included and communicated to the firm’s payroll management company
- liaising with payroll company to resolve any issues from staff
- manage parental leave/pay and ensure staff are aware of their entitlements
- update HR policies and processes for the firm to ensure legal compliance
- ensure the onboarding/offboarding process is efficient and easy for staff to navigate. Collect feedback from staff on processes and conduct leaver interviews to gain insight into potential improvements for staff retention
- nurture a positive working environment, promoting wellbeing and a healthy work/life balance for employees
- oversee day to day maintenance of the firm’s offices supported by the Office and Facilities assistant
- liaise with IT Manager and support services as required
- liaise with 3rd party suppliers of office services to ensure smooth running of the firm
- conduct annual reviews with employee’s and their line manager to ensure performance & development monitored. Liaise with Training & Support Manager to follow up on training and development needs periodically after reviews
- review supplier contracts and tenders with office suppliers with a view to obtaining best service and value for the firm
Requirements
- extensive knowledge and experience managing HR processes and employee relations issues
- previous management and training experience
- have excellent people skills and the ability to effectively manage issues arising within a team
Show more +5 - experience working with senior management/partners to improve firm-wide processes
- be well-organised, able to problem solve and be attentive to detail
- have an exceptionally high standard of written and oral communication
- strong IT background and confident with MS Office software
- experience making process and system improvements
Salary in other companies in the position office manager
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