WALKER & SLOAN Salary
BATH HOUSE 6-8 BATH STREET BRISTOL BS1 6HL UNITED KINGDOM
Phone: +49 8039 215686
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Earnings on positions in WALKER & SLOAN
Estimated salary
£ 3541
Median salary at WALKER & SLOAN
£ 1500 Lowest salary
£ 3796 The average salary
£ 7083 Highest salary
Do you believe that workers at WALKER & SLOAN are paid fairly?
WALKER & SLOAN is looking for employees for positions:
client manager
Responsibility
- act as a lead point of contact for all matters specific to your customers
- implement segment strategy campaigns and develop customer portfolios
- understand the needs and future requirements of customers through proactive account management
- think like the customer and act as the voice of the customer internally
- communicate clearly the progress of monthly KPIs to all relevant stakeholders including customer retention, additional sales and customer attraction
- understand quality standards set by the company and agreed with each customer. Retain ownership of the customer service level agreement
- forecast and track customer metrics to predict trends. Highlight opportunities and threats to appropriate managers
- analyse lost business/complaint management data and implement appropriate action to reduce these figures every month
Education
- demonstrable experience in sales and/or service management
- experience with selling “technical” products to businesses with an important after sales/service process
- educated to degree level or equivalent and/or experience in Account Management with a track record of success
- experience of implementing continuous improvement programmes
- the above description statements outline the principle functions of the role and is not an exhaustive list
- the role holder may be asked to perform other tasks and duties commensurate with their skills and experience
Requirements
- strong analytical skills
- good written and verbal skills
- ability to listen to and influence peer group and department team members to build and lead effective working teams
- ability to organise self and others to ensure tasks are carried out in a timely manner
- customer focussed
- flexible and able to react quickly to the needs of the customer
- IT literate
- ability to advise clients in a technical capacity
Earnings on positions in WALKER & SLOAN
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
3796 £