we’re proud to be one of the largest rural broadband providers in the country, serving customers up and down the UK
that includes homes, businesses, and complex outdoor sites
about the Role
this is a strategically led role with focus on growth and development of the team and processes
the Warehouse and Logistics Manager must achieve inventory accuracy, coordinate order fulfilment, and track operational excellence
our goal is straightforward – to give rural, hard-to-reach communities the same benefits of lightning-fast broadband as you get in the city
what you will be responsible for
crm manager
Working hours
full-time
Responsibility
about Voneus
we’re proud to be one of the largest rural broadband providers in the country, serving customers up and down the UK
that includes homes, businesses, and complex outdoor sites
about the Role
our goal is straightforward – to give rural, hard-to-reach communities the same benefits of lightning-fast broadband as you get in the city
we are looking for a CRM Manager to lead on our customer marketing working with the Head of Marketing on our Customer Strategy
you must have a clear understanding of how to leverage consumer behavioural, lifestyle, transactional, and demographic data to deliver relevant marketing programs through multiple communication channels with a vision of growing consumer loyalty and increasing their lifetime value to the business, alongside nurturing prospects
what you will be responsible for
Requirements
5 years of relevant experience within a similar role
management of campaigns, both email and direct mail
what we offer in return
25 days annual leave, plus Bank Holidays and your Birthday off
life assurance
customer service team leader
Working hours
full-time
Responsibility
about Voneus
we’re proud to be one of the largest rural broadband providers in the country, serving customers up and down the UK
our goal is straightforward
to give rural, hard-to-reach communities the same benefits of lightning-fast broadband as you get in the city
social media interaction: Oversee and respond to customer inquiries and complaints on social media platforms, demonstrating excellent communication skills and maintaining the brand's online reputation
Requirements
at two years’ of relevant experience as a team leader/supervisory position within a customer service setting
at least five years’ experience within a customer service setting
good standard of education but experience is priority
what we offer in return
25 days annual leave, plus bank holidays and your birthday off
life assurance
income protection
8% matching on our pension scheme
sales coordinator
Working hours
full-time
Benefits
laptop
Responsibility
we’re proud to be one of the largest rural broadband providers in the country, serving customers up and down the UK
that includes homes, businesses, and complex outdoor sites
the Role
our goal is straightforward – to give rural, hard-to-reach communities the same benefits of lightning-fast broadband as you get in the city
this full-time position will be based at the Head Office in Southgate, London
this is an exciting new role where you will be helping to change the connectivity landscape of rural villages and towns, influencing how we engage with communities to deliver life-changing gigabit-capable networks to areas with terrible internet connections
reporting to the Head of Community Engagement, the role of the Field Sales Co-ordinator within the Community Engagement Team, is to plan, track and report activities to help support and increase the productivity and effectiveness of the Field Sales Teams
when we roll out our broadband networks, we really make a difference to our customers’ lives by helping them stay connected where it matters most. This role will help streamline processes and strengthen field agent and territory management plans
project manager
Working hours
full-time
Responsibility
about Voneus
we’re proud to be one of the largest rural broadband providers in the country, serving customers up and down the UK
that includes homes, businesses, and complex outdoor sites
about the Role
our goal is straightforward – to give rural, hard-to-reach communities the same benefits of lightning-fast broadband as you get in the city
the Project Manager ensures project execution is delivered in accordance to quality assurance and control activities
reporting to the Programme Manager the Project Manager is an important and strategic role that manages the execution of complex projects relating to Voneus’ key products which are typically of across Fibre and Wireless networks
what you will be responsible for
scheduler
Working hours
full-time
Responsibility
other administrative and support tasks that shall be required from time to time in support of the wider team
ensure that the daily/weekly schedule is collated, and progress tracked given all known influences and the daily/weekly progress reporting of the projects are both accurate and timely
works with the project teams to understand and assist with tracking all installation works, tasks, and handover documentation
work closely with key project stakeholders within the Business to keep them inform on progress vs plan, plus any risks and issues being managed
contracts manager
Working hours
full-time
Requirements
what we offer in return
25 days annual leave, plus Bank Holidays and your Birthday off
life assurance
income Protection
8% matching on our Pension scheme
bike to Work and Electric Vehicle schemes
health Cash Plan
wellbeing and Social initiatives
Contract type
provide commercial support to on-site project delivery teams
create contract management framework for all build projects
prepare and review all contract communications, notifications and replies to adhere to contractual timescales
manage the commercial administration of the contract during execution and in-life, including contractual change control
prepare and collate commercial/project performance data to assist with budgeting
establish and implement commercial processes for pre-contract and in-life contract management
ensure that contemporary records are collected from project delivery teams for payment certification and project validation
assess and process applications for payment and ensure timely certification and payment of invoices
communications manager
Working hours
full-time
senior network engineer
Working hours
full-time
Requirements
at least five year's experience within a similar role would be preferred
excellent understanding of access technologies with an emphasis on GPON, XGS-PON
strong experience with Network Monitoring platforms, such as LibreNMS, Icinga, PRTG, Nagios, etc
routing; BGP, OSPF
VLAN's, PPP, Tunnelling
strong written and verbal communication skills
network engineer
Working hours
full-time
Requirements
at least two year's experience within a similar role would be preferred
experience working with the MOSAIC SD-Access Platform
experience with Network Monitoring platforms, such as LibreNMS, Icinga, PRTG, Nagios, etc
experience of VLAN’s, PPP, Tunnelling
strong analytical skills with proven problem-solving ability
proven ability to operate in high-pressure situations
proven ability to handle multiple competing priorities
high level of discipline while displaying high degree of flexibility and professionalism; and
Responsibility
providing technical support to Frontline operations / agents; and
Changes in earnings for the position field sales representative