VIX TECHNOLOGY UK

Responsibility

• investigation, ownership and resolution of incidents in accordance with ITIL processes
• build and maintain internal knowledge base to facilitate knowledge transfer across support department
• collaborate in the development, maintenance, and support of cutting-edge applications
  Show more +6
• provide technical expertise to troubleshoot and resolve issues
• implement and optimise applications for high performance
• work closely with cross-functional teams to ensure the seamless deployment of solutions
• actively participate in the innovation and improvement of our applications
• to assist the Team Leader with internal/external communications on incident progress, with clear understanding of risk and impact to customer and other stakeholders
• stay up-to-date with the latest technology trends and share knowledge within the team

Requirements

• A strong foundation in application support with experience in a similar environment
• experience of working within an ITIL framework to investigate and resolve incidents
• build and maintain internal knowledge base to facilitate knowledge transfer across the support department
  Show more +12
• foster a culture of delivering high levels of customer satisfaction
• potential to attend customer review meetings as required
• ability to work and fault find natively within XML ,CSS and HTML
• knowledge of SQL and experience in database management
• knowledge of Content Management systems such as Scala and Xibo
• knowledge and experience of cloud platforms including AWS and the desire to gain further AWS certification
• experience with Splunk / Kibana or similar application monitoring tools
• experience using SOAP UI
• strong problem-solving skills with the ability to work in a collaborative environment
• A proactive approach to identifying and resolving technical challenges
• effective time management skills for efficient prioritisation
• strong communication skills to convey technical concepts to both technical and non-technical stakeholders

Trade

• loading and Stocking
• Loading and Stocking

Earnings for position application support engineer

Responsibility

• making Mobility Seamless
• description
• #Think like a customer
  Show more +18
• #Focus on what matters
• perform fault rectification and repair of any installed equipment using diagnostic processes to assess failure
• #Do great things together
• produce timely and accurate reports on the Jira fault system to ensure that SLAs are achieved and chargeable works are advised
• #Be smart, stay curious
• upload software code and configuration to on vehicle equipment and on street equipment as necessary
• carry out scheduled maintenance of on-vehicle, on-street, Rail Validators, and radio equipment according to schedule
• vix is a global leader in automatic fare collection, transit information and transit analytics solutions. Trusted by over 200 city and regional transport authorities around the world, we have been driving change in fare collection for over 35 years
• our core values are a statement of intent about the type of business we strive to be and describe the way we work and how we interact with each other, our customers and our partners
• we're on the hunt for a motivated, technically minded Field Engineer to support, maintain and improve products and ancillary equipment
• to support and carry out bus surveys and risk assessments, producing method statements to allow a safe system of work
• your day to day work will include corrective and preventative maintenance
• install on-vehicle equipment, Rail Validators, and on-street hardware
• so, if you think you have what it takes, but you don’t meet every single requirement please don’t hesitate to apply
• find out more about your new workplace here
• we'd love to have a chat and see if you could be a great fit for our team
• your primary objective will be to satisfy customer requirements and ensure customer /company SLA and KPI targets and contractual obligations are fully achieved
• #connectingpeopleandplaces

Responsibility

• design, implement, and maintain scalable and reliable AWS based systems
• collaborate with cross-functional teams to understand client requirements and deliver innovative cloud solutions
• develop and automate deployment and configuration management processes with CI/CD pipelines using bitbucket, AWS codepipeline and similar tools
  Show more +4
• monitor and ensure the performance, security, and availability of cloud systems
• troubleshoot and resolve issues related to the cloud infrastructure
• stay updated with industry trends and best practices to drive continuous improvements
• provide technical guidance and mentor junior engineers

Requirements

• experience with cloudformation, cdk or terraform

Trade

• arts & Entertainment
• Arts & Entertainment

Responsibility

• description
• making Mobility Seamless
• we offer a genuinely flexible working environment – customer outcomes and commitment to delivery is the focus at Vix
  Show more +18
• you’ll be able to manage your personal and professional commitments seamlessly at Vix
• in fact, HRD gave Vix the excellence award in 2021 for our MyFlex program
• defining the scope of test cycles for releases and planning resource
• tailoring testing activities for the solution, customer and end user outcomes
• vix is a global leader in automated fare collection, transit information and transit analytics solutions. Trusted by over 200 city and regional transport authorities around the world, we have been driving change in fare collection for over 35 years
• this is a newly created role that will suit someone that loves a variety of responsibilities and working across multiple teams
• working with internal and external stakeholders to agree test progress reporting and ensuring this is communicated as agreed
• whilst some hybrid flexibility is offered, the nature of this role requires on-site attendance at our Cambridge offices
• organising test processes to ensure visibility, traceability and quality control
• articulating testing process and tools to external partners and in written bids
• planning and executing all types of testing across large complex end-to-end solutions, both functional and non-functional and including both software and hardware testing, as well as end-to end integration testing
• we're on the hunt for a Test Manager to support, maintain and improve the testing capability across our development and test teams for our UK managed products
• you’ll be organised and focused
• find out more about your new workplace here
• the role will look at test and QA across our Real Time Information product set, as well as our Automated Fare Collection and Ticketing products, both of which involve cloud-hosted SaaS software and physical hardware for mass transit
• you will be an advocate of QA and testing design standards - Defining and standardising test tools and approaches across products and squads, with an eye to developing testers and QA analysts
• you’ll be able to introduce best practice in test management and continuously improve processes
• you will be a real team player with a can-do, problem solving attitude

Responsibility

• making Mobility Seamless
• description
• we offer a genuinely flexible working environment – customer outcomes and commitment to delivery is the focus at Vix
  Show more +14
• in fact, HRD thought it was so good, they gave Vix the excellence award in 2021 for our MyFlex program
• vix is a global leader in automated fare collection, transit information and transit analytics solutions. Trusted by over 200 city and regional transport authorities around the world, we have been driving change in fare collection for over 35 years
• you’ll be based in the UK, working within Vix’s Follow The Sun service model
• work from the office, work from home, work from the local café – you’ll be able to manage your personal and professional commitments seamlessly at Vix
• so, if you think you have what it takes, but you don’t meet every single requirement please still get in touch
• we're on the hunt for a motivated, engaged Information Security Officer to support, maintain and improve/contribute to the management of real time security operations, including real time analysis and ongoing security management across Vix’s application suite
• we'd love to have a chat and see if you could be a great fit for our team
• find out more about your new workplace here
• this opportunity will suit someone with similarly aligned experience, working closely with our Platforms and Engineering streams, with excellent collaboration and communications skills
• #connectingpeopleandplaces
• manage, facilitate and action outcomes from internal and external audit programs
• we understand that many people only apply if they meet 10 out 10 requirements for a role; however, our approach is to hire for behaviours, growth and capability, not just experience and merit
• vulnerability Management
• information Security requirements analysis, including subsequent management, development and deployment, including security advice and consultation across the business