VIEZU TECHNOLOGIES is looking for employees for positions:
account manager
Working hours
full-time
Salary
salary
Education
A-Level or equivalent
Responsibility
goods in/out
stock Management utilising the company’s inventory systems and processes
lead and Customer Account Management
dealer Account Management
invoicing and payment processing
dealer Performance Management via Reporting against key businessperformance criteria
dealer Productivity Report Production
service level provision via customer feedback against key business performance criteria
Requirements
MS office packages - essential
ZOHO Books accountancy software – desirable
ZOHO CRMPlus database - desirable
telephone handlings skills/experience - essential
sales and customer care skills/experience - essential
strong interpersonal skills - essential
time management - essential
strong organisational skills - essential
technical writer
Working hours
full-time
Language
english
Salary
salary
Education
A-Level or equivalent
Responsibility
develop new tuning solutions for new vehicles and upgrade packages
respond to customer requests for products and services
provide the customer with advice and product/service costs
present products to prospective new trade customers
develop instructional documentation for new processes and procedures within the technical team
provide ECU/TCU file writing services and technical support to Viezu Dealers , special project clients and to the wider Viezu business. Full training provided. Support growth and development of this specialist business area
prepare for and deliver technical training events to both internal and external parties where required by the business
monitor key business service levels, report back and make recommendations for improvement
sales administrator
Working hours
full-time | Permanent
Salary
salary
Requirements
sales Office Enviroment: 3 years
administration: 3 years
Responsibility
ensure all Customer contact channels are monitored, and customers replied to within SLA
handling product shipping/delivery enquiries
raise refund paperwork for authorisation against returned items
monitor stock levels for frequently ordered items and determine items for stock
liaise with relevant internal Teams to ensure all aspects of the Customers order is completed and fulfilled
handle the return of goods, inspection and return to stock or to the supplier as directed