VETS NOW Salary
PENGUIN HOUSE CASTLE RIGGS DUNFERMLINE KY11 8SG SCOTLAND
TIN: SC339531
VETS NOW Premium profile inactive Premium profile inactive
Earnings on positions in VETS NOW
Estimated salary
£ 1920
Median salary at VETS NOW
£ 1487 Lowest salary
£ 2822 The average salary
£ 8000 Highest salary
Do you believe that workers at VETS NOW are paid fairly?
VETS NOW is looking for employees for positions:
team leader
Responsibility
- supports and motivates the team members on a day-to-day basis, ensuring workload is responded to promptly and within agreed SLA s
- monitor performance of the team and provide feedback and coaching where necessary and in a timely manner
- deputise for the Complaints Operational Manager when required
- assists the team in resolving more complex complaints, including those that carry a reputational risk
- communicate clearly with both internal and external contacts, displaying excellent soft skills
- continually seek to improve customer service by identifying improvement opportunities and operational efficiencies
- ensure compliance with GDPR during all communication and maintain confidentiality
- conduct regular 1:1 s with individual team members and support the team in their own personal development
Requirements
- strong leadership skills with experience in managing a team
- passion to deliver excellent customer service consistently
- strong written and verbal communication skills with good attention to detail
- ability to display empathy and de-escalate difficult situations
- ability to prioritise workload and work to tight deadlines
- resilient and adaptable to change
- excellent problem solving skills
- good organisational skills with ability to multi-task
Earnings on positions in VETS NOW
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2822 £