VERASTAR Salary
Rating of the company
0 ratings
7 reviews
Sale
NO. 1 DOVECOTE OLD HALL ROAD SALE M33 2GS ENGLAND
TIN:
03667643Earnings on positions in VERASTAR
National average salary
2950 £
Average salary in this company
2156 £
VERASTAR is looking for employees for positions:
payroll manager
Salary
- salary
Requirements
- previous experience leading a payroll team, including commissions processing
- in-depth knowledge/exposure to payroll/HR interfaces and systems
- in-depth knowledge of legislation impacting colleague payments
- significant experience in processing high volume payroll
- ensure all team activity complies with all regulatory standards, GDPR and compliance requirements relating to payroll and commissions
- significant experience in managing a small team
- proven ability to influence and drive results laterally and remotely through Finance, People and other cross-functional colleagues
- maintaining awareness of legislative changes and advising the payroll team and people team of any relevant changes to payroll legislation and employment laws on a timely basis
Responsibility
- work closely with the People Systems & MI Manager to ensure that the system remains up to date and accurate and is being utilised optimally
- lead the Colleague Payments Team, providing support and assistance and ensuring colleagues are paid accurately and on time
- organise with users and IT infrastructure for any system upgrades
manager
Benefits
- mobile phone
Responsibility
- dealing with a variety of inbound and outbound calls relating to a customer occupying or vacating a premise
- confidently speaking to customers, answering any queries or issues relating to the change of occupancy
- providing excellent customer service at all times and maximising new business opportunities
- through great conversation secure new Verastar customers to existing services and identify opportunity to cross-sell additional products and services
- recording information on the change of liability in our company database and updating the system accordingly
- risk access requests making decisions based on the best outcome for customers and commercially
- focus on first time resolution of customer issues and employ escalation processes efficiently
- qualify through customer conversations, opportunities for self-serve and additional products
Salary
- salary
Requirements
- A minimum of 2 years demonstrable success in a high-volume customer facing telesales role with a focus on customer service
- previous experience leading a payroll team, including commissions processing
- an in-depth understanding of B2B Customer care processes
- in-depth knowledge/exposure to payroll/HR interfaces and systems
- an in-depth understanding of regulatory requirements impacting B2B organisations both for customer care and sales
- in-depth knowledge of legislation impacting colleague payments
- experience of negotiating multiple product, price and contract terms with customers
- significant experience in processing high volume payroll
sales consultant
Working hours
- full-time | Permanent
Benefits
- mobile phone
- company car
Responsibility
- verastar’s success is all down to our people
- and now we’re looking for another outstanding salesperson to join the best team in the business
- if you’re ready to take your sales career to the next level, get paid for every sale and enjoy the kind of flexibility, benefits and career development opportunities that come with every role at Verastar, we’d love to hear from you
Salary
- salary
product manager
Working hours
- full-time
Responsibility
- an exciting opportunity for a Product Manager to join our growing business
- responsibilities of the role
- support stakeholders in the creation of business cases that reflect opportunities for improvement and outline key deliverables from technology
- work with 3rd party suppliers to successfully implement solutions and identify opportunities for future development
- take ownership and prioritisation of the product backlog, ensuring new activity is effectively managed
- the role is responsible for defining and delivering the technology product roadmap for one of our product areas
- working collaboratively with a broad range of stakeholders, the in-house development team and third-party suppliers, this role will need to understand specific end-users and their needs across the customer lifecycle, ensuring technology developments are aligned to these and deliver business objectives
- define, develop and manage the technical roadmap to support the execution of business strategy aligned to one of our product areas
Requirements
- experience of developing and maintaining product backlogs and roadmaps
- experience of working with development squads
- in-depth technical knowledge of software development methodologies, agile practices, and the product development lifecycle
- the personal gravitas to collaborate, lead and influence a diverse range of stakeholders, including direct reports, peers, customers, colleagues and suppliers
- in-depth technical knowledge of software used to develop and manage software delivery
- the confidence to challenge the status quo, comfortable with saying ‘no’ to ensure we achieve the right outcome
- excellent organisation and time management skills, managing multiple priorities effectively
- ability to anticipate risks and issues and respond to unforeseen changes, logically thinking to overcome challenges and see changes through from start to completion
lead developer
Working hours
- full-time
- full-time | Permanent
Responsibility
- role Profile
- as Lead Developer you will lead a team of Developer as they support the business with all their software development needs
- modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces
- overseeing system testing and validation procedures
- producing software programming and documentation development
- consulting with departments or customers on project status and proposals
- working with customers or departments on technical issues including software system design and maintenance
- analysing information to recommend and plan the installation of new systems or modifications of an existing system
Salary
- salary
Requirements
- bachelor's degree in computer science, software engineering, or related field
- an inspirational and capable individual, experienced as a hands-on senior developer who understands the challenges in running a highly capable team
- logical, structured and outside the box thinking
- proven experience as a Software Developer, Software Engineer or similar role
- ability to deliver against challenging deadlines with a flexible approach to the demands of the role
- proficiency in at least one scripting language such as Python, Ruby, PHP, or JavaScript
- familiarity with Agile development methodologies
- passionate about leading a team that embraces a change culture, ability to support developers of various abilities
customer service manager
Working hours
- full-time | Permanent
Responsibility
- as a Customer Service Manager, you will be responsible for leading, motivating and coaching a team of Customer Service Advisors
- experience Required
- you’ll be a great team player with a confident communication style and a passion for motivating others
- responsibilities of the role
- successfully execute the customer service plan, achieving all targets and objectives
- provide team members with high level technical support across all our policies and platforms
- you’ll support your team to ensure they have the right tools and skills required to deliver a consistently exceptional service to our customers
- you’ll be responsible for ensuring all members of your team are achieving their KPI’s including quality and compliance targets by promoting best working practices and identifying opportunities to train and develop your team
Requirements
- A successful track record of leading a high-volume desk based B2B customer service team
- proven experience in the successful delivery of team development, coaching and performance management plans
- demonstrable experience of B2B customer service processes and best practices
- expert knowledge of the regulatory requirements impacting B2B sales organisations in the insurance industry
- our Story
- the Insurance Octopus, part of the Verastar Group, is Manchester’s fastest growing Commercial Insurance Brokerage
infrastructure engineer
Working hours
- full-time
- full-time | Permanent
Responsibility
- the purpose of the role
- your role is to ensure services are delivered and used as required, partnering and supporting third parties to provide infrastructure services
- in addition, they will support with third line on-prem infrastructure support and maintenance
- responsibilities of the role
- design, build, manage and support the Azure / On-prem Hybrid infrastructure
- provide technical expertise to enable the correct application of operational procedures
- build migration solutions from on-prem to Microsoft Azure cloud
- manage and maintain complex VOIP systems across multiple sites including, Cisco UCCM, SIP Trunks, Voice Recording and Omni Channel Contact Centre
Salary
- salary
Requirements
- microsoft certifications such as MCITP, MCSE, MCSA
- minimum of 5 years’ experience providing technical support in a customer-facing role
- ability to work well as part of a team, or as an individual
- cisco certifications such as CCNA
- strong communication and interpersonal skills, with stakeholders at all levels
- strong written ability
- able to conduct research into areas as required
- excellent attention to detail
team manager
Working hours
- full-time | Permanent
Benefits
- mobile phone
Responsibility
- as a Customer Care Team Manager, you will be responsible for leading, motivating and coaching a team of Customer Care Advisors
- experience Required
- you’ll be a great team player with a confident communication style and a passion for motivating others
- responsibilities of the role
- successfully execute the customer care support plan, achieving all objectives
- maintain a relentless team focus on achieving improvements in customer satisfaction levels
- you’ll support your team to ensure they have the right tools and skills required to deliver a consistently exceptional service to our customers
- you’ll be responsible for ensuring all members of your team are achieving their KPI’s including quality and compliance targets by promoting best working practices and identifying opportunities to train and develop your team
commercial manager
Working hours
- full-time
- full-time | Permanent
Responsibility
- role Profile
- responsible for pricing policy which enables telecoms growth plan delivering sustainable revenue expansion over the next 4 years
- responsibilities of the role
- devise and deliver a base renewal strategy focusing on customer lifetime value management
- responsible for revenue budget and budget models, influencing our Finance stakeholders who hold group financial models
- monitor market changes and maintain detailed understanding of competitor tariffs, products and propositions and the competitiveness of existing Verastar tariffs
- track commercial performance against budget and re-forecast as required
- responsible for agreeing and implementing price changes with full rationale and expected revenue and churn impact fully modelled
Salary
- salary
Requirements
- relevant Degree or deep relevant experience as set out above
- people/leadership skills, able to lead cross functional teams and inspire high performance from colleagues
- CIMA qualification desirable
- comprehensive knowledge of the regulatory requirements impacting B2B sales and telecoms operations
- strong analytical skills, and the ability to make data-led decisions
- in depth experience in analysing data and commercial modelling to create performance reports to identify risks and opportunities
- commercial modelling and data analysis skills with ability to create performance reports which identify issues and opportunities
- I.T. literate, knowledge of the effective use of Microsoft , essential
business development
Working hours
- full-time | Permanent
Responsibility
- what you’ll do as a Business Development Advisor
- what makes a great Business Development Advisor
- whether you are looking to make your first steps into an exciting career in sales or have previous experience in the sales industry, this is the ideal role for you
- you will be provided with all the training, coaching and support to give you the skills and knowledge you’ll need to take advantage of our uncapped commission scheme
Requirements
- driven and motivated and, even if you fail, you pick yourself up, learn from it and turn it into a success next time