VERA SOLUTIONS Salary
Croydon
190 TURNPIKE LINK CROYDON CR0 5NZ ENGLAND
TIN: 07653045
Earnings on positions in VERA SOLUTIONS
VERA SOLUTIONS is looking for employees for positions:
manager
Language
- english
Responsibility
- build and launch Customer Success strategy at Vera
- build and manage Vera’s customer success team of Customer Success Managers
- drive client understanding and adoption of Vera’s Products and Services
- be the trusted partner for our client relationships
- create and maintain client impact reports and dashboards
- define client impact report templates and dashboards
- ensure clients see long term value in Vera’s offerings
- client renewals and upsells
Requirements
- 3-5 years experience in a customer success role in a SaaS company; at least 5 years professional experience
- relevant digital transformation experience in the nonprofit sector
- 1-3 years experience in a customer success, relationship management, account management, or similar role in a SaaS company
- 1-3 years experience working with Salesforce, preferably as an admin or consultant
- experience working in a social impact organization
- experience leading customer success teams
- experience working in sales and/or delivery of digital transformation projects
- experience creating processes and devising strategies to ensure Customer Success across a portfolio of enterprise accounts
solutions architect
project manager
National average salary
2950 £