VENTURES LAB is looking for employees for positions:
account manager
Working hours
full-time
Language
english
Responsibility
about the Company
at Ventures Lab it is important that we find and keep the best people that can do the job
ventures Lab’s platform is fully certified in various regulated markets, having acquired licenses in many jurisdictions
main Tasks and Responsibilities
however, although the right skills and experience for the job are vital, it is just as important that our new team members behave in the way that we expect of all our employees and that they live and breathe our values
with over 400 employees internationally and a strong presence in the iGaming sector cultivated through years of experience, Ventures Lab provides a full range of iGaming services and products to enable our partners to reach new heights
we are looking for outgoing candidates who are as excited about our brands as we are and who want to work and grow with a leading global player in the i-gaming sector
provide efficient support for customers through outgoing phone calls
telesales
Language
german
Working hours
full-time
Responsibility
about the Company
you will serve as a vital point of contact between the company and new/potential customers, delivering a seamless and delightful services
main Tasks and Responsibilities
calling and introducing the company to new customers with the view to sell them our products
ensure customers’ satisfaction and develop the expectations
accurately place and process orders per Telesales Service Representative guidelines
recognise and act on the opportunity to up-sell additional products and services to customers
as a Telesales representative you will be responsible for calling the potential customers and providing the details of new products, packages, campaigns, and bonuses
Requirements
must be fluent in one of the following languages
experienced in Sales and customer services
enthusiastic character with the ability of convincing potential customers
excellent communication and interpersonal skills to deal with customers and offer a good quality of solution professionally
adaptability to work in a fast-paced, dynamic environment and quickly learn new systems, processes, and industry-specific terminology
team player with a positive attitude, willingness to collaborate with colleagues, and a strong commitment to continuous learning and professional growth
crm manager
Working hours
full-time
Language
japanese
Requirements
strong communication skills with the ability to be able to communicate effectively with all levels within the business
self-starter and motivation to improve things and identify improvement areas and solutions on how to fix them
our Offer
competitive salary synonymous with skills and experience
performance and bonus structure dependent on achievement of set targets and personal performance
the opportunity to making a real impact at a time of rapid growth
strong analytical / reporting skills with the ability to make data-driven business decisions
Responsibility
reporting – responsible for reporting and sharing of reports across key stakeholders, partners and agencies. Ensure a regular cadence of reporting is followed
campaign Analysis & Delivery: Responsible for planning and optimising the display, video/social campaigns, overseeing budgets and pacing to ensure we are delivering against objectives positive return on investment and making spend decisions based on performance and deliverables that we have agreed with the business and with our partners
net developer
Language
english
Working hours
full-time
Responsibility
at Ventures Lab, we are market leading sports betting and gaming group operating in the online sector
through technology and innovation, we strive to enable our partners to reach new heights
currently, we are looking for you to join as a .Net Developer. This role is a hybrid role
the Role
with over 400 employees internationally and a strong presence in the iGaming and Fintech sectors, we provide a rich portfolio of products and services including iGaming verticals, electronic payments, and managed services for customer operations
we expect you to be a .NET enthusiast
on top of the technology, we also cover managed services for various markets, VIP management, Business Intelligence, Bonus systems and 24x7 multilingual customer support
the objective of this role is to join our dev team and creating some highly sophisticated programs for our different brands. You will be based in UK and working closely with the dev team
Requirements
university Degree in Computer Science or equivalent
ability to produce high-quality maintainable code
problem solving skills and ability to maintain legacy code
excellent understanding of OOP principals and design patterns of software development
at least 5 years of experience in building commercial .NET Framework or .NET Core applications with C#
at least 3 years of experience in Web applications development
excellent knowledge of ASP.NET MVC and EF 6
knowledge in React is appreciated
net developer
Working hours
full-time
Language
english
Responsibility
at Ventures Lab, we are market leading sports betting and gaming group operating in the online sector
through technology and innovation, we strive to enable our partners to reach new heights
currently, we are looking for you to join as a .Net Developer. This role is a hybrid role
the Role
with over 400 employees internationally and a strong presence in the iGaming and Fintech sectors, we provide a rich portfolio of products and services including iGaming verticals, electronic payments, and managed services for customer operations
we expect you to be a .NET enthusiast
on top of the technology, we also cover managed services for various markets, VIP management, Business Intelligence, Bonus systems and 24x7 multilingual customer support
the objective of this role is to join our dev team and creating some highly sophisticated programs for our different brands. You will be based in UK and working closely with the dev team
Requirements
university Degree in Computer Science or equivalent
ability to produce high-quality maintainable code
problem solving skills and ability to maintain legacy code
excellent understanding of OOP principals and design patterns of software development
at least 5 years of experience in building commercial .NET Framework or .NET Core applications with C#
at least 3 years of experience in Web applications development
excellent knowledge of ASP.NET MVC and EF 6
knowledge in React is appreciated
graphic designer
Working hours
full-time
Language
english
Responsibility
study design briefs and determine requirements
schedule projects and define budget constraints
conceptualize visuals based on requirements
prepare rough drafts and present ideas
develop illustrations, logos and other designs using software or by hand
use the appropriate colors and layouts for each graphic
work with copywriters and creative director to produce final design
test graphics across various media
Requirements
proven graphic designing experience
familiarity with design software and technologies (such as InDesign
A keen eye for aesthetics and details
excellent communication skills
ability to work methodically and meet deadlines
degree in Design, Fine Arts or related field is a plus
our offer
competitive salary synonymous with skills and experience
hr manager
Working hours
full-time
Language
english
Responsibility
prepare and manage execution of payroll information for distribution to payroll company
manage the HR budgets for the location
research and propose regional salary scales to standardized salary ranges across the company and relative to peer organizations, in collaborating with TAM / TA team
set up and administer the group wide benefits once agreed and administer them, therefore finding the most competitive supplier and owning the full process
assist and ensure that such policies and procedures are being adhered to in your location and assisting employees to utilise such policies and procedures where necessary
assisting Director of HR or Change Management Officer with carrying out company employee survey to ensure that people in your region participate; assisting in compilation of results if and when necessary and deciphering such results for your region
maintain accurate record of attendance and absence and submit monthly reports to the relevant departments within the company when and if necessary
ensure health and safety procedures are implemented and followed in your location if the company has a physical office
customer service agent
Language
japanese
english
german
turkish
Working hours
full-time
Responsibility
about Company
at Ventures Lab, we are market leading sports betting and gaming group operating in the online sector
through technology and innovation, we strive to enable our partners to reach new heights
currently, we are looking for you to join as a Customer Support Agent. This role is based in London office
currently, we are looking for you to join as a Norwegian Customer Support Agent
job Brief
job brief
we are seeking a skilled and customer-oriented individual to join our team as a Customer Support Agent
Requirements
outstanding verbal and written Norwegian language skills
enthusiasm for and experience with improving customer satisfaction
must be fluent verbal and written communication skills in Japanese
proven experience of delivering customer excellence
multi-tasking ability
analytical thinker who is comfortable with communication, sensitive with time management and high motivation
ability to work in a team environment
able to build and maintain strong, long-lasting customer relations
customer advisor
Language
japanese
Responsibility
handle queries from customers via e-mail and live chat
Requirements
enthusiasm for and experience with improving customer satisfaction
customer service advisor
Language
japanese
Responsibility
handle queries from customers via e-mail and live chat
Requirements
enthusiasm for and experience with improving customer satisfaction