our goal is to ensure, as a team, we meet, deliver and where possible, exceed our client’s expectations and Service Level Agreements
collections advisor
Requirements
accounts Assistant
accounts Receivable
bookkeeping
credit Control
bookkeeper
collections Advisor
accounts Administrator
finance Clerk
Benefits
laptop
Salary
salary
customer service advisor
Language
japanese
english
Responsibility
first point of contact for all customer queries and providing product advice
proactively work to mitigate any escalations, dealing with returns/exchanges, order status queries and provide information on time-line logistics
brand ambassador for your client carrying exceptional customer service
provide outstanding customer service across telephone, social media, web chat and email
ensuring that the customer is at the heart of every conversation
Requirements
at Ventrica, we are passionate about delivering exceptional customer experiences
the driving force behind our ability to provide such services are the dedicated individuals which make up our agile team of Customer Service Advisors
we’re searching for a highly skilled, experienced professional who can help contribute to our delivery of superior consumer service on behalf of our valued client