communicating with customers over the phone, zoom/teams and by email to discuss payments, credit terms, and to resolve any queries
proactive cash collection including timely, accurate account reconciliation and dispute resolution
evaluate and appropriately escalate issues preventing cash collection or highlighting risk in collaboration with relevant internal teams
balance debt recovery with risk management and commercial objectives
VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands
maintain accurate and up-to-date customer database, ensuring meticulous record-keeping
this is our purpose
it's the reason we come to work every day
customer advisor
Working hours
full-time | Permanent
Salary
salary
Responsibility
communicating with customers by telephone, email and online to provide outstanding service
discussing new products and managing multiple tasks to promptly resolve customer queries
identifying ways to improve processes in order to improve sales, brand loyalty and the customer service and experience
updating our computerised systems and working with marketing, retail and other teams to further improve customer service and satisfaction
building a rapport with customers to help them with enquiries including; order taking, product information, tracking deliveries, returns, sizing and quality queries
Requirements
able to communicate both verbally and in writing in a clear and concise manner
customer focused to achieve the best results for your customers and the business
flexible to meet the changing needs and varying deadlines of our business
able to work to customer service measures, metrics and KPIs within a service targeted environment
VF Corporation is looking for an outstanding Customer Care Advisor to join our Customer Service Team in Nottingham
VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands
this is our purpose
it's the reason we come to work every day
sales assistant
Language
english
Responsibility
we’re looking for passionate Sales Associates to join our Vans team based in Victoria Square, Belfast
vans is part of the VF family
VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands
this is our purpose
it’s the reason we come to work every day
our purpose unites us and leads us to pursue our goals, together
as a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor
this is our calling
Requirements
providing the highest level of customer service, ensuring that all customers are treated with respect
developing a thorough knowledge of products in store
maintaining merchandising standards in accordance with brand guidelines
keeping up to date with current trends and the brand’s place within the market
following all operational procedures in the store and in the stock room
clothing Retail: 1 year
supervisor
Language
english
Education
GCSE or equivalent
Requirements
we’re looking for a motivated, enthusiastic Store Supervisor to join our Vans team based in Birmingham Bullring
we’re looking for a motivated, enthusiastic Store Supervisor to join our Vans team based in Livingston
retail sales: 1 year
supervising experience: 1 year
customer service: 1 year
retail management: 1 year
management: 1 year
Responsibility
making sure your store look s great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
ensuring operational policies and procedures are respected
we’re looking for a motivated, enthusiastic Store Supervisor to join our Vans team based in Cardiff on a 24-hour contract
store manager
Language
english
Requirements
we’re looking for a passionate Assistant Store Manager to join our Vans team based in Ashford Outlet, Ashford
driving sales and profitability in synergy with your Store Manager
we’re looking for an outstanding Store Manager to join our Vans team based in Braintree
leading, motivating and mentoring your store teams to drive a customer first approach
motivating, mentoring, and coaching sales associates
implementing our established retail processes whilst looking for ways to improve them
vans is part of the VF family
assisting your Store Manager in implementing our established retail processes whilst looking for ways to improve them
Responsibility
if you liked what you have read and want to join our team then we would be keen to hear from you
visual merchandiser
Language
english
Requirements
proven work experience as a Visual Merchandiser in store
demonstrable visual design skills, including experience with window displays, signs, and interior layouts
ability to analyse sales merchandising reports and survey results
knowledge of current visual merchandising trends and best practices
creative and innovative thinker who can transform a vision into reality
available to follow store schedules, including weekends and festivities
what’s in it For You
we’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people
Responsibility
monitor inventory levels and restock displays as needed to maintain visual consistency
define, design, and implement a creative visual merchandising strategy that aligns with brand and store guidelines
produce window displays, signs, interior layouts, and special promotions displays to attract prospective customers