UNITED INDEPENDENT DISTRIBUTORS Salary
4 COLEMAN STREET 6TH FLOOR LONDON EC2R 5AR ENGLAND
TIN: 11828818
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Earnings on positions in UNITED INDEPENDENT DISTRIBUTORS
UNITED INDEPENDENT DISTRIBUTORS is looking for employees for positions:
customer service executive
Working hours
- full-time | Permanent
Responsibility
- customer Service
- proactively liaise with customers to maintain a first-rate working relationship
- prepare and action orders/credits/requests received from customers/publishers
- an in-depth understanding of order processing & query resolution, and the needs of customers and publishers
- to liaise effectively with all other departments to achieve swift problem resolution and maintain good communication internally and externally
- assist with identifying process improvements to enhance service and job satisfaction
- resolve and respond promptly to telephone and written queries from customers in line with key performance indicators in order to meet or exceed customer's needs
- report to the line manager your progress regularly throughout the day to ensure service level agreements can be met
Requirements
- office Customer Service: 1 year