UNION TRADE is looking for employees for positions:
team leader
Working hours
full-time
Responsibility
employment Law Advice Team Leader – Member Contact Centre- Prospect Trade Union
management
salary £48,077
prospect is the trade union of choice for over 150,000 professionals, specialists and managers from across the UK
our members vary from nuclear physicists and engineers to film directors and cinematographers – with many more in between
for each of these members we provide advice, support, and representation
join us and you can make a real difference to the lives of working people
location: London, Waterloo
Requirements
proven track record of leading a team
experience of working in a customer or member service environment
experience of working in a regulated/legislative environment
experience of monitoring and reporting against SLA’s and KPI’s
familiarity in dealing with complaints/complex queries
experience of providing advice and support to customers
experience in implementing or managing Contact Centre technology and processes
contact centre advisor
Working hours
full-time
full-time | Permanent
Responsibility
prospect is a leading trade union that delivers advice, support, representation and a voice for our members
senior Employment Law Advisor – Member Contact Centre
permanent position
salary £33,719
the Bectu Sector of Prospect represents both employees and freelancers working in Film, TV, Broadcasting and theatre and live events
salary £40,262
our members want to get on at work
they work in a diverse range of professions, including energy, science, engineering, heritage, defence, entertainment and digital
Requirements
excellent organisational skills and the ability to multitask and prioritise
secretary
Working hours
full-time
permanent
Benefits
company car
Responsibility
london, Waterloo
prospect is a leading trade union that delivers advice, support, representation and a voice for our members
permanent Contract
£64,606 - £77,146
the Bectu Sector of Prospect represents both employees and freelancers working in Film, TV, Broadcasting and theatre and live events
£70,603 - £84,296
our members want to get on at work
they work in a diverse range of professions, including energy, science, engineering, heritage, defence, entertainment and digital
communications officer
Working hours
full-time | Permanent
Salary
salary
Requirements
the ability to work well within a team and also has the drive to work independently and remote
proven ability to be innovative, adaptable and creative with attention to detail
understanding and passion of good trade union principles, beliefs & ethos
at least two years of experience of working with the media at both a national and regional level
strong awareness & commitment to equal opportunities and valuing diversity
excellent communication skills and news sense, particularly the ability to write clearly and effectively for a range of audiences
A commitment to Community Vision & Mission Charter
good understanding of the UK media landscape and social media platforms
Responsibility
generate news coverage that advances our recruitment, engagement and mobilisation efforts across sectors and regions
edit, pitch, and write pieces on behalf of the union and senior officials
ensure strict external messaging through; support and training for spokespeople, briefing documents and collaboration with senior colleagues across the organisation
working with the union’s Head of Communications and Media to develop a press strategy that advances Community’s industrial and political goals through proactive and reactive press activity
developing your existing network of press contacts and influencers to ensure Community generates a high volume of impactful media coverage that furthers our industrial and policy agendas
utilise the union’s social media platforms to ensure written content has as wide an audience as possible
have your finger on the pulse of media that is relevant to our work and lead our rapid response efforts – this may include out of hours
coordinate and write website news and blog content including the sourcing and production of excellent quality, relevant and engaging stories for the website
service administrator
Working hours
full-time | Contract
Requirements
experience of working in a customer service environment
proven administration experience within membership services
experience of providing excellent customer focused service by email, writing and over the telephone
demonstrable evidence of organising a high workload
experience working with data and databases, ensuring quality, integrity, and accuracy of data
to apply
please e-mail for any questions
the closing date for applications is NOON, Wednesday 16th November
project coordinator
Responsibility
to work collaboratively across Prospect to assist in increasing the influence of Prospect in all areas of defence
to support branches and officers on projects to widen Prospect membership across the defence industry
the Role of Defence Project Coordinator
to actively campaign for defence jobs in the UK including direct involvement in bids that support UK workers for whom Prospect is, or seeks to be, recognised for collective bargaining
our priorities are to grow our membership through attracting new members and to improve our impact, whether that is helping members win improvements at work or changing the policy environment which affects them
the role will require the compilation of detailed project plans, allocation and organisation of resource and significant influencing skills
diversity is an important value for the trade union movement, and as an organisation we are passionate about promoting equality at work and are committed to it for all our staff; we would be particularly interested in applications from groups that are underrepresented in the workplace
prospect is a great place to work - We offer a good work-life balance, flexible working options and offer support for training and development
purchase ledger
Responsibility
ensure processing of day-to-day aspects of Purchase Ledgers
electronic invoice importing/input, coding, workflow routing, and posting invoices in accordance with financial controls