UNION TRADE  Salary

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601 BRITANNIA HOUSE 1 GLENTHORNE ROAD LONDON W6 0LH ENGLAND
TIN: 07909885
 Transportation & logistics
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UNION TRADE
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UNION TRADE is looking for employees for positions:

team leader

  • team leader
  • contact centre advisor
  • secretary
  • communications officer
  • service administrator
  • project coordinator
  • purchase ledger

Working hours

  • full-time

Responsibility

  • employment Law Advice Team Leader – Member Contact Centre- Prospect Trade Union
  • management
  • salary £48,077
  • prospect is the trade union of choice for over 150,000 professionals, specialists and managers from across the UK
  • our members vary from nuclear physicists and engineers to film directors and cinematographers – with many more in between
  • for each of these members we provide advice, support, and representation
  • join us and you can make a real difference to the lives of working people
  • location: London, Waterloo

Requirements

  • proven track record of leading a team
  • experience of working in a customer or member service environment
  • experience of working in a regulated/legislative environment
  • experience of monitoring and reporting against SLA’s and KPI’s
  • familiarity in dealing with complaints/complex queries
  • experience of providing advice and support to customers
  • experience in implementing or managing Contact Centre technology and processes