UK SPAREROOM Salary
202 VILLA STREET BIRMINGHAM B19 1QA UNITED KINGDOM
TIN: 12198693
UK SPAREROOM Premium profile inactive Premium profile inactive
Earnings on positions in UK SPAREROOM
UK SPAREROOM is looking for employees for positions:
customer service advisor
Working hours
- full-time | Permanent
Education
- A-Level or equivalent
Responsibility
- ● Investigate and take appropriate action on reports of suspicious adverts
- ●To provide exceptional customer service within a fast-paced and customer-focused environment
- ● Provide information and advice to other departments and customers in relation to scam detection
- ●To answer all UK and US customer enquiries by phone and email
- ● Assist in developing, monitoring, and implementing processes to aid scam detection and prevent future instances
- ● Maintain information records and collate data to aid future investigations
- ●To help maintain site security and quality through site moderation and scam detection
- ● Ensure advert content including photos and videos meets the terms and conditions of the website
Requirements
- ●A strong customer focus with the ability to deliver great customer service, both individually and as part of a team
- ● A strong customer focus with the ability to deliver great customer service, both individually and as part of a team
- ●Experience in a web-based company. Customer Service. Experience in Web or IT Customer Service would be beneficial
- ● Experience in a web-based company. A focus on fraud or risk investigation and resolution would be beneficial
- ●A background in complaint resolution would be useful, but not essential
- ● A background in complaint resolution would be useful, but not essential
- ●Confident and positive personality with excellent communication skills both written and verbal
- ● Confident and positive personality with excellent communication skills both written and verbal
Earnings on positions in UK SPAREROOM
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
1996 £