TRUSTED TECHNOLOGY

Responsibility

• deliver technical resolutions for incidents and problems triaged to the 3rd line team
• trusted Technology Partnership Ltd is specialist provider of IT Infrastructure and Support services, supporting organisations to improve digital maturity
• instigate and orchestrate changes to infrastructure and systems, in line with change control processes
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• be the Subject Matter Expert in a number of technologies managed within the team
• 3rd Line Support Technician / Team Leader - The Role
• lead on the configuration, maintenance and support of infrastructure and systems used by our customers
• offer expertise within the team for the resolution of all technical incidents and problems
• proactively identify opportunities and create and deliver robust business case proposals to team Manager to improve reliability, stability, and efficiency
• contribute with ideas and suggestions on continuous service improvement
• develop, produce, and maintain documentation and following procedures as required
• provide out of hours support for major incidents as part of an on-call rota
• we are a friendly company with a great team and positive company culture. We are an Employee Ownership Trust and are proud to be 100% employee owned
• this is an exciting career opportunity for a skilled 3rd Line support technician/Team Leader who has a proven track record in providing network infrastructure support
• you should have expertise in Windows Server operating systems, server hardware, Azure, Office 365, Virtualisation technologies, to compliment your network troubleshooting and maintenance skills
• working closely with our Technical Delivery Manager , you will be responsible for managing network and server infrastructure related issues and providing technical leadership to the team
• this is a critical role that involves working with the latest technologies and collaborating with a group of highly skilled engineers at our Ringwood, Hampshire office

Requirements

• supervisor
• team Leader
• 3rd Line
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• applicants should have at least 2 years’ experience of line management or equivalent
• minimum ITIL V3 Foundation qualified
• no agencies please
• industry-recognised qualifications are an advantage, including but not limited to Microsoft Certified

Earnings for position team leader

Responsibility

• balance Sheet reconciliations with monthly movement and narratives
• providing ad-hoc support to Senior Management Accountant and Finance Manager

Requirements

• accountancy
• credit Control
• finance
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• management Accountant
• sales Ledger
• at least 5 years of experience in similar role
• AAT qualifications would be an advantage but not essential
• financial or accounting background
• A positive attitude combined with excellent interpersonal skills
• exceptional attention to detail
• ability to work independently of supervision and be proactive in all areas of the role
• able to manage workload and prioritise tasks
• remain composed in a busy / fast paced environment
• team player with "hands on" approach
• excellent Communication skills

Earnings for position management accountant

Responsibility

• assist the Technical Director in implementing long-term strategic goals and short-term tactical plans for managing and maintaining cloud infrastructure and software development services

Requirements

• budgets
• networking
• software Development
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• cyber security
• cloud computing
• have extensive demonstrable skills and experience working in Technology, Cyber and desirably Information Governance roles
• work under own initiative
• be proactive and innovative, willing to contribute ideas and suggestions
• analyse, clarify, and clearly document customer requirements
• meticulous and organised approach to work
• excellent time management
• ability to meet deadlines and report and communicate to others actual against deliverables
• ability to communicate with customers, colleagues, and management to explain complex issues clearly and concisely
• able to work independently or part of a team
• degree or equivalent professional qualification
• evidence of continued professional development

Earnings for position technical manager

Responsibility

• keeping all customers up to date throughout the incident life cycle

Requirements

• customer Support
• helpdesk
• service Desk
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• IT Support
• 1st line Support
• accountability and responsibility for your workload
• helpful and approachable attitude
• excellent time management skills
• experience in leading a team
• if you feel you have the necessary skills and experience to be successful in this role, click on "APPLY" today, forwarding an up-to-date copy of your CV for consideration in the first instance

Earnings for position it support technician

Requirements

• information Technology
• to succeed in this role, you’ll need a good knowledge of IT troubleshooting and problem solving as well as experience within an IT customer service environment

Earnings for position technician