TRUST PAYMENTS is looking for employees for positions:
senior software developer
Responsibility
intro
in that timeframe we’ve hired and integrated close to 150 new starters and grown our revenues significantly as a business
we have adapted our ways of working to ensure that new starters that join feel part of one big virtual team
whilst the last couple of years have been a tough time for everyone personally, we’ve adapted our strategy and continued our impressive growth
from regular town halls to coffee mornings and dedicated mental health days, we want to ensure we put the needs of our employees first
feedback from our new hires has been positive, they love our onboarding programme and how much it makes them feel integrated into Trust from the start
trust Payments was recently recognised for its accomplishments in employee engagement and is now considered one of the UK’s “Best Companies to Work having been awarded a 1* star rating indicating very good levels of workplace engagement.” Winning accolades in three other categories include being One of Financial Services top 30 companies, one of London’s top 75 large companies, and one of Wales top 30 companies to work for
participate in code reviews, offering constructive feedback to ensure adherence to coding standards, best practices, and high-quality code
Requirements
advanced level of programming languages and methodologies
excellent understanding of security standards
experience designing, building, and managing RESTful APIs
experience with high-availability, fault-tolerance, and performance testing and tuning
familiar with the AWS suite of services to complement applications
experienced in API integrations
experienced in programming languages
experienced writing unit tests using appropriate tools
sales support executive
Language
english
Responsibility
intro
in that timeframe we’ve hired and integrated close to 150 new starters and grown our revenues significantly as a business
we have adapted our ways of working to ensure that new starters that join feel part of one big virtual team
attention to detail is a key skill when assessing documents against the Merchant Acceptance Policies
whilst the last couple of years have been a tough time for everyone personally, we’ve adapted our strategy and continued our impressive growth
update Underwriters with additional information from Partners/Merchants and act as a proficient communicator to rapidly support the turnaround
regularly check CRM Platform queues and ensure that Sales/Partners/Account Managers are actively contacting Partner/Merchants to ensure applications go live quickly
suggest process improvements and identify areas of improvement to be part of a team that thrives on adaptability and enhanced functionality
Requirements
must be prepared for some ad hoc travel between Trust Payments locations
A self-starter dedicated and driven personality with experience in a professional office environment previously
payments experience, not essential but preferred
willingness to learn and engage to meet objectives
high levels of focus and attention to detail
superior levels of both written and verbal communication
must be a team player
experience of Zendesk and CRMs, not essential but preferred
marketing manager
Language
english
Responsibility
intro
in that timeframe we’ve hired and integrated close to 150 new starters and grown our revenues significantly as a business
we have adapted our ways of working to ensure that new starters that join feel part of one big virtual team
partner with the Head of Marketing and other key stakeholders to set a vision for our Retail business unit
help define the customer value proposition and GTM strategy for Retail
whilst the last couple of years have been a tough time for everyone personally, we’ve adapted our strategy and continued our impressive growth
support the wider marketing team on events, webinars and other marketing initiatives to ensure maximum ROI across all channels
analyse campaign performance and suggest improvements
Requirements
retail marketing experience
campaign Management
excellent multichannel campaign strategy, management and executional experience
proven work experience as an marketing manager or digital marketing specialist
experience in the retail , CRM or loyalty sector as demonstrated by a current understanding of the sector including competitive landscape, business models and trends
proficiency in marketing automation technology
familiarity with analytical and database tools
proven creative thinker that independently generates and executes on innovative marketing ideas. Proven track record in crafting compelling positioning and thought leadership content
compliance manager
Requirements
financial
Salary
salary
Responsibility
develop, promote and support customer outcome focused ethos across UK firm
developing controls and framework to support BAU daily queries, projects and tasks
develop regulatory horizon scanning procedures to ensure effective oversight
assist in the development of training and mentoring program for junior staff
primary internal business contact and compliance support of complaints and customer service initiatives
providing qualitative summary and solutions in regard to underwriting and KYC sampling
developing robust policy and audit process for the management of payment facilitators
providing SAR research and investigation support/cover in absence of Deputy MLRO
software developer
Salary
salary
Responsibility
collaborate with the Data team to understand requirements and translate them into software solutions
develop, test, and maintain data-driven applications using C# .NET, SQL or equivalent
design, implement, and optimize database structures and queries for efficient data retrieval and manipulation
work closely with data engineers and analysts to integrate data pipelines and ensure data quality and accuracy
troubleshoot and resolve software defects and issues in a timely manner
participate in code reviews to ensure code quality and adherence to coding standards
collaborate with cross-functional teams to deliver high-quality software solutions
stay updated with the latest industry trends and technologies related to data management and software development
senior finance manager
Requirements
finance
experience working in a financial accounting function
proven track record in FCA regulated business
experience in a similar type business
fully qualified accountant
experienced in a matrix structure
experienced working in a multi-business group
strong reporting and interpersonal skills
Salary
salary
Responsibility
ensuring good controls, systems, and processes in place to support a fast growing fintech business
assist and support company subsidiaries in month end and year end management accounts
maintains general accounting, cost accounting, payables and receivables, and general ledger reconciliation through the team
ensures appropriate cash flow to satisfy business demands by managing the company’s balance sheet items
monitors the organization’s banking activity and bank balances
ensures appropriate cash flow to satisfy business demands by managing the company's balance sheet items
assign time-sensitive tasks to employees
monitors the organization's banking activity and bank balances
team leader
Salary
salary
Responsibility
provide 24/7 monitoring services for a complex set of internal and 3rd party systems and connections
monitor the reachability of all connections within the network, initiating troubleshooting to address any failures
analyse system functions and failures to quickly isolate and define problems
manage incidents and follow defined escalation processes
communicate throughout any event, ensuring internal and external parties are kept up to date
track usage and maintain a trend analysis of system load, usage, and responses, allowing for proactive identification of issues
perform diagnostic analyses of the network & related systems as and when require
provide on-site and remote technical services as necessary to ensure continuing monitoring
service delivery manager
Salary
salary
Responsibility
work closely with the Data team improving our internal and external reporting on KPI/SLA’s
use the operations KPIs and SLAs reporting outputs to identify opportunities for improvement and assist in the actions arising
work closely with Head of Operations Change regarding the delivery of any new products etc into the Support Teams
monitor the KPIs of our Global Support Team, reporting on any deviance and supporting the management team on implementing strategies to succeed and exceed these
development and maintenance of internal and external documentation such as client playbooks
responsible for ensuring that the Quality Operating Model and Training Programmes are effective for our team members enabling them to deliver Best in Class service to our merchants and partners
be a member of Trust Payments Business Operations Committee
be an active member of the wider operations leadership cohort, using your expertise and experience to add value to operations activity and performance as required
digital marketing executive
Requirements
marketing
Salary
salary
Responsibility
understanding end-to-end customer journeys and mapping out workflows for leads and creating lead nurture automation
writing copy for and designing emails for vertical and product specific campaigns
collaborating with the wider team to identify gaps in campaigns
bCreating onboarding and vertical specific emails
managing automated emails for Trust Pilot/NPS
supporting with SEO strategy to ensure optimisation of website and sub sites
setting up lead scoring and workflows for MQLs and SQLs
monitoring and reporting on the performance of the automation flows
compliance officer
Requirements
compliance
Salary
salary
Responsibility
assist the Compliance Manager and Head of Compliance Operations in compliance matters
responsible for the end-to-end process of the ongoing monitoring process, including compliance reports and Customer Due Diligence review report
responsible for the end-to end of acquiring agreements termination process
ensure compliance to all laws and regulations, including Card Schemes Rules
prevent merchants being maintained that create risk of money laundering, financial terrorism, reputational damage, or sanctioned to the organisation
research and understanding AML typologies and then apply the characteristics to interrogate transaction data to identify unusual activity
internal and external queries in relation to compliance matters, where applicable
responsible for escalating any findings and prepare compliance risk report