TRINITY CLAIMS is looking for employees for positions:
customer service advisor
Working hours
full-time | Permanent
Language
english
Responsibility
we are looking for Customer Service Advisers to join our claims team at our office in Tonbridge
this is an exciting opportunity to join a growing business and pursue a career within insurance
job Title: Customer Service Adviser
location: Tonbridge
you will be an ambassador for the business by being the first point of contact for all our policyholders across multiple insurance products
answer first point of contact calls & represent the business
Salary
salary
Requirements
significant experience in a customer service-related role/
call handling experience essential and ability to demonstrate this
customer service: 1 year
customer service adviser
Working hours
full-time | Permanent
Language
english
Responsibility
senior Customer Service Adviser
we are looking for an experienced Senior Customer Service Adviser with an insurance background to join our claims team at our office based in Tonbridge. This is an exciting opportunity to join our fast growing business
to help support the First Notification of Loss Team whilst the manager is in meetings or on annual leave, some of the duties will include; answering queries from team members, assigning lunch breaks and monitoring the claims line
answer first point of contact calls & represent the business
Salary
salary
Education
A-Level or equivalent
Requirements
significant customer service experience within insurance
call handling experience essential and ability to demonstrate this
team leading experience within the insurance industry is desirable
customer service: 1 year
insurance claims handler
Working hours
full-time | Permanent
Language
english
Responsibility
this is an exciting opportunity for an experienced Legal Recoveries Claim Handler with property claims experience to join our legal department
Salary
salary
Requirements
at least 2 years’ experience in a similar role
experience of motor or property damage claims preferred
general understanding of recovery processes including litigation
proven capability of claims negotiation with policyholders and third party insurers
claims Processing: 1 year
receptionist / administrator
Working hours
part-time | Permanent
Salary
salary
surveyor
Benefits
company car
Responsibility
first stage support to Customer Services on FOS complaints including the writing of reports detailing the technical decision
identify cases with high potential for cost savings or repudiation and arrange for a Surveyor site visit
liaise with Trinity approved Building Contractors to review Contract variation and/or Interim Payments; joint site visits to be arranged as required/applicable
provide technical support within the Surveying Team on building repairs, methodology and pathology
visit risk addresses and make claim assessments and deliver the decision directly to the Policyholder/Authorised Person
to visit large loss claims and produce an accurate report and scope of works on Xactware
evaluate customer building claims from Surveyor reports and/or other relevant information and provide a detailed explanation to decline all or part of the claim with clear well communicated reasons
audit and oversight of our Surveyor Network and Contractors with Supply Chain Manager assistance
Requirements
A minimum of 5 years construction experience, trade background considered
excellent verbal and written communication skills
estimating/surveying experience within insurance is essential
good organisational skills
experience of Xactware or other estimating software desirable
accuracy and attention to detail
tact and assertiveness when dealing with customers who may be distressed or angry
ability to work well under pressure and meet deadlines
software engineer
Responsibility
to provide input into the design of the systems and processes to enhance business performance
to actively participate in the development of the systems in line with the team’s processes and procedures
to rectify software defects in a timely fashion as and when identified
to follow project plans and to meet agreed delivery dates following SCRUM methodology
to participate in group sessions with the development team and directly with business stakeholders
to participate in the prioritisation and estimation of system enhancement requests
to work independently and as part of a team
to undertake any individual or team task or activity reasonably requested and in line with the company values
Requirements
tertiary education with qualifications, or equivalent knowledge and experience
azure DevOps
production experience with cloud
experience with the Umbraco CMS platform
angular or React SPAs
git
agile experience
C#, ASP.NET MVC, Visual Studio 2022 – 1+ years
painter and decorator
Language
english
Responsibility
prepare surfaces for painting by washing, scraping, sanding, or filling cracks and holes
apply paints, stains, varnishes, and other finishes to walls, ceilings, and other surfaces using brushes, rollers, and spray equipment
install wallpapers and other decorative finishes
assess and advise on color schemes, materials, and finishes to meet client preferences
maintain a clean and organized work environment, protecting floors, furniture, and other surfaces from paint splatter
ensure tools, brushes, and other equipment are clean and in good working order
work closely with clients to understand their requirements and deliver projects on time and within budget
follow safety protocols and wear appropriate protective equipment
Requirements
painting: 1 year
paralegal
Salary
salary
Requirements
relevant legal qualifications, including a law degree and/or legal practice course
at least 1 year’s experience of handling litigation, preferably within the insurance sector
good understanding of Court Procedure Rules and litigation management
proven capability of claims negotiation
excellent verbal and written communication skills
accurate with a high level of attention to detail
tact and assertiveness when dealing with third parties and opponents
paralegal: 1 year
Responsibility
draft pleadings, applications, and statements
conduct investigations including document searches
carpenter
Requirements
experience: Proven experience as a carpenter or in a related field
carpentry: 2 years
skills: Strong carpentry skills, including framing, finishing, and cabinetry
knowledge: In-depth knowledge of building codes, safety regulations, and industry standards
physical Requirements: Ability to lift heavy objects, stand for long periods, and work in various weather conditions
problem-solving: Ability to think critically and find solutions to construction challenges
attention to Detail: Meticulous attention to detail and accuracy
Responsibility
experience / knowledge
claims handler
Requirements
at least 3 years experience in a Home Claims role
Responsibility
request information for example photos of damage and proof of ownership from Policyholders by using the system effectively
ensure efficiency & cost control at the highest level
ensure that SLA’s and KPI’s are met and maintained consistently
Changes in earnings for the position software engineer