TRAVEL PREMIER

Responsibility

• assist clients in planning and booking their travel arrangements, including flights, accommodations, car rentals, and activities
• provide recommendations and advice on destinations, attractions, and travel options based on client preferences and budget
• research and gather information on travel options, such as flight schedules, hotel availability, and visa requirements
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• handle booking transactions and ensure accurate documentation of all travel arrangements
• stay up-to-date with industry trends and changes in travel regulations to provide accurate and relevant information to clients
• resolve any issues or concerns that may arise during the travel planning process or while clients are on their trip
• reports To: Branch Manager

Requirements

• excellent communication skills, both verbal and written
• strong customer service skills with the ability to build rapport and establish trust with clients
• A passion for travel
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• detail-oriented with strong organizational skills to manage multiple client bookings and itineraries
• enjoy working to sales and profit targets
• proficient in using computer reservation systems and online travel booking platforms
• experience working as a travel agent in a previous role or another travel company
• A minimum of 2 Years’ experience working as a travel agent in a previous role or another travel company
• ability to interact, communicate and negotiate effectively with clients face to face and over the telephone
• knowledgeable about different destinations, attractions, and travel products
• A passion for travel and the travel industry
• have excellent organizational skills, a keen eye for detail and be comfortable with multi-tasking
• ability to work independently as well as collaborate effectively with team members
• be able to remain calm when dealing with any problems or complaints
• like working under your own initiative and as part of a team
• prior travel industry experience is ideal
• sales: 2 years
• travel Agency Consultant: 1 year
• sales: 1 year
• personal travel experience is an advantage
• travel: 1 year

Earnings for position travel consultant

Responsibility

• ensure the accurate and timely processing of all Supplier invoices to recording of costs and liabilities
• provide an up-to-date Creditors Report periodically highlighting any issues/opportunities
• process all Supplier payments in line with agreed credit terms through the company bank accounts via online banking
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• reconcile all supplier statements regularly highlighting any unresolved issues to the wider finance team
• manage all Supplier payments in line with agreed credit terms
• assist in the monitoring of all foreign currency requirements to ensure we manage cashflow
• monitor foreign currency requirements to ensure we manage risk and cashflow whilst meeting the need of the business
• understand all aspects of the Accounts Payable process map from customer booking/purchase order through to payment across the multiple recording systems and maintain through regular reconciliations the integrity of all financial data recorded to Sage 200 for management and statutory reporting
• maintain relationships with all suppliers following up on all queries to ensure that outstanding issues are kept to minimum
• process, reconcile and monitor Prepayments and Accruals in line with Company financial policies and reconcile all Balance Sheet Control A/c’s periodically as part of the month end process
• support the Year End process and the Annual Audit
• provide analytical support to the Annual Budgeting and Operational Review process
• maintain an accurate and up to date record of all matched/unmatched and over matched transactions. Ensuring any discrepancies are reviewed and relevant action taken
• manage and monitor Prepayments and Accruals in line with Company policies and management reporting requirements and reconcile all Control A/c’s periodically as part of the month end process
• constantly seek improvement to the internal finance processes through working practices, information, and systems
• maintain and accurate and up to date record of all matched/unmatched and over matched transactions. Ensuring any discrepancies are reviewed and relevant action taken
• undertake other tasks as requested by Finance Manager within limits of capability and training
• constantly seek improvement to the internal finance processes through working practices, information and systems
• manage the feedback loop of errors and omissions to relevant individuals and departments to provide learning support and an environment of continuous improvement across the business

Requirements

• suitable experience of working in a finance team environment and Accounts Payable
• experience of working within a customer service/sales industry
• knowledge of financial procedures including credit control, cash management and financial accounting
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• experience of working within a customer service/sales
• good understanding of current financial legislation in relation to Limited companies
• experience of planning and prioritising to meet tight deadlines
• excellent communication skills with the ability to communicate effectively at all levels with both internal and external customers
• excellent administration and prioritisation skills
• excellent problem solving skills
• excellent interpersonal skills with the ability to build and maintain excellent working relationships
• purchase ledger: 3 years
• good time management and organisational skills
• accounts payable: 3 years
• ability to take responsibility and be accountable
• ability to work under pressure
• accuracy and attention to detail

Responsibility

• managing the relationships with all Premier Holidays suppliers in these destinations
• managing the relationships with all Premier Holidays suppliers in all the UK islands
• reviewing competitor activity and identify threats and opportunities within this product area
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• securing additional tactical offers with hotels, bed banks and DMC’s for marketing activity
• securing additional tactical offers with hotels for marketing activity
• being heavily involved in the marketing planning and implementation of marketing activity
• analysing sales and booking trends
• analysing sales and booking trends plus regularly reviewing committed beds and flights
• throughout the year meeting with suppliers to review business, rates and offers
• reviewing and negotiating contract proposals, dealing with any contract related queries thereafter
• being responsible for product selection and pagination for the relevant brochures
• being responsible for product selection and pagination for the short haul brochure
• representing Premier Holidays at trade events in the UK and overseas
• representing Premier Holidays at trade events
• raising funds through overrides and marketing contributions
• sending regular communications to the sales teams on marketing and advertising activity plus to advise of any relevant product changes
• the Product Managers for Premier Holidays are responsible for negotiating market leading rates and offers, monitoring competitor activity and developing and growing strong relationships with hoteliers and tourist boards

Requirements

• A minimum of 3 years Product Manager experience within the Travel Industry is essential
• A minimum of 3 years Product Manager or Contracts Manager experience within the Travel Industry is essential
• previous experience of working for a Tour Operator is a must
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• product Management experience of at least two products from USA, Canada, Australia, and New Zealand is essential
• product knowledge of the Channel Islands is desirable
• an understanding of luxury rail, cruise product and aviation would be beneficial
• an understanding of aviation and ferry contracting would be beneficial
• must be extremely well organised
• should have an excellent eye for attention to detail
• product management: 2 years
• product management: 3 years
• needs to possess strong negotiation skills
• A thorough and working knowledge of all aspects of product management, health and safety, commercial deals, tailormade itineraries and hotel offers is also required
• have a passion for building and maintaining relationships
• A thorough and working knowledge of all aspects of hotel contracts, health and safety, commercial deals and hotel offers is also required
• needs to work well under pressure to meet tight marketing and production deadlines
• excellent communication skill to those at all levels is essential

Benefits

• laptop

Responsibility

• daily inputting of hotel close-out data into the reservations system
• general administrative tasks and inputting data into our internal systems
• assisting the finance team with the scanning and filing of invoices
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• monitoring stationery and other stock, making orders/purchases to replenish when needed
• meet and greet guests and visitors, ensuring the meeting rooms are prepared and fully equipped with refreshments
• support with general health and safety documentation and record keeping
• general administrative tasks for the office such as organising the morning post, sending out documents and brochures, dealing with any office premises general admin

Requirements

• exceptional attention to detail
• fast typing skills - completing data entry at a reasonable speed
• be organised and meticulous with a high level of attention to detail
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• able to work under pressure and meet strict deadlines
• possess strong administration skills
• have good communication skills, both written and verbal