travel consultant
3 the last 191 days, recently 2023-05-30
Responsibility
- develop and maintain a relationship with clients through focused account management
Requirements
- A genuine passion for travel, proven ability to sell and deliver outstanding customer service is essential
- you must have proven ability to sell, excellent administration & communication skills
- interacting with clients to determine their specific travel needs while building rapport and trust
Show more +23 - creating bespoke travel itineraries and competitive quotes
- you will need to have a good travel and geographical knowledge to be able to complete this role
- our accolades have come in 5\* reviews and a growing base of repeat customers
- converting enquiries into sales by tailoring a package specific to the client’s requirements
- completing daily administration and tasks for the store
- A previous minimum of 12-months experience in the travel industry is ideal, with desired experience working in a sales role
- follow up with leads promptly, building, managing, and planning your pipeline of sale to achieve shop targets
- A previous minimum of 12-months experience in the travel industry is ideal, with desired
- dealing with the day to day running of the store including operations and brochure stacking
- this is a hands-on role, where you will use your organisation, destination knowledge and sales skills daily
- being a small business you will need to be an all rounder - You will work as part of the team and also be directly be dealing with clients’ needs from point of enquiry to after-sales
- experience working in a sales role
- you should be adaptable as no day will be the same
- market the business and actively promote, market yourself as a strong ambassador of the brand and products on offer
- the role is in store and working with customers from all over the UK in person, on the phone, and over the internet in our thriving independent travel agency
- excellent attention to detail and thinking outside the box is encouraged, whilst providing competitive prices, products, and services for clients with your personal touch from our extensive tour operator and product options
- we strive for excellence whilst adding the personal touch to everything we do, whilst sourcing the best prices, products, and services for clients
- converting enquiries into sales by tailoring a package specific to the client’s requirements. - Follow up with leads promptly, building, managing, and planning your pipeline of sale to achieve shop targets
- you should thrive during periods of pressure and high volume of work and being able to work as an individual and to contribute to create and upbeat, motivating environment for the team is required
- we are here match and design the right trip to client needs and work with a huge range of suppliers for worldwide destinations to enable this
- it is essential that you are happy being a part of a team ethos; we all support each other with advice and knowledge to achieve the best outcome for client, company, and partners involved
- we focus on tailormade travel but are adaptable for our clients booking everything from river cruise, ocean cruise, sports packages, rail breaks, UK breaks, expeditions, escorted tours, multi-stop itineraries, private jet getaways, family packages, short haul, long haul, solo travel, adventure travel, yacht holiday, city breaks, skiing and snowboarding, Lapland, tropical beach breaks, eco lodges, yoga getaways, honeymoons, destination weddings, plus so much more
- it will be beneficial to have good knowledge of tailor-made itineraries and a good understanding of the luxury travel market is preferred
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