TOTAL IT Salary
Rating of the company
0 ratings
9 reviews
Whitley Bay
92 HADDINGTON ROAD WHITLEY BAY NE25 9UY UNITED KINGDOM
TIN:
13560184
IT-Services

Earnings on positions in TOTAL IT

Choose a position
support engineer
1.5K £
▼20%

Changes in earnings for the position support engineer

Average annual salary

Current

1500£

latest offer

Total change

-20%

since 2024

Latest change

-20%

vs previous period

Average period

1691£

out of 2 points

0500 £1K £1.5K £
0500 £1K £1.5K £2K £
2024
2025

Data based on job offers published by the company

Earnings on positions in TOTAL IT

Average salary in this position
Average salary in this position in the country
support engineer
1849 £
72%
3164 £
technical support engineer
1916 £
44%
2759 £

National average salary

2950 £

Average salary in this company

1868 £

Estimated salary

£ 1916

Median salary at TOTAL IT

£ 1500 Lowest salary
£ 1868 The average salary
£ 2083 Highest salary

TOTAL IT is looking for employees for positions:

it technician

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • desktop Support provides Break Fix, fault diagnosis and resolution
  • desktop Technician will provide day to day local\\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system
  • the candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre
  • providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite
  • provide timely communication on issue status and resolution
  • maintain ticket updates for all reported incidents
  • performs general preventative maintenance tasks on computers, laptops, printers
  • this position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned

Requirements

  • technical support: 1 year

it field engineer

Working hours

  • full-time | Contract

Language

  • english

Benefits

  • laptop

Salary

  • salary

Responsibility

  • accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding /desktop support, printers, PDAs
  • to provide infrastructure administration functions
  • providing on-site cover during business hours
  • being prepared to work out of hours when required and to provide out of hours on-call support cover as required
  • troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities
  • taking ownership of issues through to resolution on all appropriate requests
  • hands on role where expected to provide 1st line IT support services to the business community ensuring that all requirements are met within agreed service targets
  • move equipment associated with escalated help desk incidents and service requests

Requirements

  • excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc
  • administration experience of MS Active Directory users & groups, policies and management concepts
  • collaboration experience including remote control of PCs and video conferencing knowledge
  • deliverables to include ensuring the proper levels of run and maintain support and hands-on assistance for IT infrastructure projects /upgrades
  • technical support: 1 year
  • strong Microsoft Office skills
  • thorough understanding of Outlook's calendaring tool
  • understanding of Exchange functional accounts and how they are used within Microsoft technologies

technician

Working hours

  • full-time | Permanent

Salary

  • salary

Requirements

  • IT Support: 1 year

it support engineer

Working hours

  • full-time | Permanent
  • full-time | Contract | Permanent
  • full-time | Contract

Language

  • english

Benefits

  • laptop

Salary

  • salary

Responsibility

  • desktop Support Engineer
  • permanent Role
  • accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding /desktop support, printers, PDAs
  • accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding desktop support, printers, PDAs
  • desktop Support provides Break Fix, fault diagnosis and resolution
  • to provide infrastructure administration functions
  • providing on-site cover during business hours
  • being prepared to work out of hours when required and to provide out of hours on-call support cover as required

Requirements

  • excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc
  • administration experience of MS Active Directory users & groups, policies and management concepts
  • collaboration experience including remote control of PCs and video conferencing knowledge
  • deliverables to include ensuring the proper levels of run and maintain support and hands-on assistance for IT infrastructure projects /upgrades
  • technical support: 1 year
  • desktop Support: 1 year
  • desktop Support: 2 years
  • strong Microsoft Office skills

technical support engineer

Benefits

  • laptop

Responsibility

  • a) Provide first/second level contact and problem resolution for customer issues
  • desktop Support Engineer provides Break Fix, fault diagnosis and resolution
  • b) Work with Third Party Vendors to remediate complex AV issues as needed
  • c) Provide timely communication on issue status and resolution
  • ideal candidate should have 1-3 years’ experience in Windows Desktop support
  • d) Maintain ticket updates for all reported incidents
  • ii. Position Responsibilities and Functions
  • f) Should have basic knowledge of Mac operating system, to support Apple pc users

Requirements

  • a) Bachelor’s Degree or equivalent in Computer Science or related field
  • c) Minimum of 2 years of IT experience
  • f) Proven analytical, troubleshooting, and problem-solving skills
  • g) Proven ability to multi-task, effectively determine priorities and meet SLA’s
  • h) Excellent communication relationship-building and internal customer service skills
  • i) Adaptable and flexible in a fast-changing industry and work environment
  • desktop support: 2 years
  • b) CompTIA A+, Microsoft Certified Professional or better

support engineer

Benefits

  • mobile phone
  • laptop

Language

  • english

Responsibility

  • a) Provide first/second level contact and problem resolution for customer issues
  • desktop Support provides Break Fix, fault diagnosis and resolution
  • b) Work with Third Party Vendors to remediate complex AV issues as needed
  • c) Provide timely communication on issue status and resolution
  • d) Maintain ticket updates for all reported incidents
  • f) Should have basic knowledge of Mac operating system, to support Apple pc users
  • desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system
  • g) Install, upgrade, support and troubleshoot for printers, computer hardware

Requirements

  • desktop Support: 1 year
  • desktop support: 2 years
  • desktop Support: 2 years
  • mac OS: 1 year
  • desktop support: 1 year
  • our URL :- https://totalitglobal.com/
  • thetford, Norfolk: reliably commute or plan to relocate before starting work

support engineer

Benefits

  • mobile phone
  • laptop

Language

  • english

Responsibility

  • a) Provide first/second level contact and problem resolution for customer issues
  • desktop Support provides Break Fix, fault diagnosis and resolution
  • b) Work with Third Party Vendors to remediate complex AV issues as needed
  • c) Provide timely communication on issue status and resolution
  • d) Maintain ticket updates for all reported incidents
  • f) Should have basic knowledge of Mac operating system, to support Apple pc users
  • desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system
  • g) Install, upgrade, support and troubleshoot for printers, computer hardware

Requirements

  • desktop Support: 1 year
  • desktop support: 2 years
  • desktop Support: 2 years
  • mac OS: 1 year
  • desktop support: 1 year
  • our URL :- https://totalitglobal.com/
  • thetford, Norfolk: reliably commute or plan to relocate before starting work

it support technician

Benefits

  • laptop

Responsibility

  • a) Provide first/second level contact and problem resolution for customer issues
  • b) Work with Third Party Vendors to remediate complex AV issues as needed
  • c) Provide timely communication on issue status and resolution
  • d) Maintain ticket updates for all reported incidents
  • f) Should have basic knowledge of Mac operating system, to support Apple pc users
  • g) Install, upgrade, support and troubleshoot for printers, computer hardware
  • h) Performs general preventative maintenance tasks on computers, laptops, printers
  • i) Performs remedial repairs on Desktops, laptops, printers, and any other authorized peripheral equipment

Requirements

  • IT support: 1 year
  • elgin: reliably commute or plan to relocate before starting work