TOTAL IT Salary
92 HADDINGTON ROAD WHITLEY BAY NE25 9UY UNITED KINGDOM
TOTAL IT Premium profile inactive Premium profile inactive
Earnings on positions in TOTAL IT
Estimated salary
£ 1874
Median salary at TOTAL IT
£ 1666 Lowest salary
£ 1916 The average salary
£ 2750 Highest salary
Do you believe that workers at TOTAL IT are paid fairly?
TOTAL IT is looking for employees for positions:
it technician
Working hours
- full-time | Permanent
Responsibility
- desktop Support provides Break Fix, fault diagnosis and resolution
- desktop Technician will provide day to day local\\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system
- the candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre
- providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite
- provide timely communication on issue status and resolution
- maintain ticket updates for all reported incidents
- performs general preventative maintenance tasks on computers, laptops, printers
- this position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned
Requirements
- technical support: 1 year
Earnings on positions in TOTAL IT
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
1916 £