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Estimated salary
£ 1750
Median salary at TOTAL IT
£ 1666Lowest salary
£ 1879The average salary
£ 2750Highest salary
Do you believe that workers at TOTAL IT are paid fairly?
TOTAL IT is looking for employees for positions:
it technician
it technician
it field engineer
technician
it support engineer
support engineer
support engineer
technical support engineer
it support technician
Working hours
full-time | Permanent
Responsibility
desktop Support provides Break Fix, fault diagnosis and resolution
desktop Technician will provide day to day local\\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system
the candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre
providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite
provide timely communication on issue status and resolution
maintain ticket updates for all reported incidents
performs general preventative maintenance tasks on computers, laptops, printers
this position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned