completion of operational shifts, including ID verification
maintenance of team communication channels, including WIKI pages
reporting and escalating key events
provide pre-shift comms
collate handover reports
support efficient time management
alert Team Leaders of any training needs within the team
Requirements
strong leadership and interpersonal skills
great understanding and experience in safer gambling practices
excellent decision making and problem-solving skills
ability to work to tight deadlines while maintaining a high-quality work output
experience in a related online industry would be advantageous
free to be me approach
engineering manager
Responsibility
the Engineering Manager is a key leadership role in our engineering teams at tombola
it is responsible for ensuring a group of engineering squads develop an effective and mature culture and mode of operating
in addition, the engineering manager is responsible for developing future engineering talent and leaders
squad Leadership
agile Methodology
platform Focus
player Focus
project Management
Requirements
A team player with a “servant” approach to leadership
expert communicator. Can communicate progress of complex projects to senior stakeholders. Demonstrate high degree of empathy and emotional intelligence
you will have excellent communication and interpersonal skills, able to build strong relationships with internal and external stakeholders at all levels
highly motivated with a “can do” attitude and the ability to use own initiative
have a “down to earth” working style
good attention to detail and the ability to prioritise effectively
prior experience in leading a multi-delivery team/function
A deep knowledge and experience in “front-end” technologies such as Vue and React
data scientist
Responsibility
your responsibilities will be
project oversight
technical expertise
strategy and planning
data governance and quality
communication and collaboration
lead Data Scientist will play a crucial role in tombola’s data team. They are responsible for guiding and managing a team of data scientists while also actively contributing to data-driven decision- making processes
what will you do?
test engineer
Responsibility
adhering to QA best practices to build, maintain and execute a suite of tests against the game engines and supporting applications
review and manage the release management process to make sure all changes follow the change management process
be a key stakeholder during audits
test Engineers play a key role in our Game Studio Engine teams. The Engine teams are responsible for helping to develop game mechanics into highly available backend solutions
test and setup promotion tasks
what will you do?
day to day monitoring of exceptions and investigating unexpected results
work collaboratively as part of a team of Product Managers and Developers to ensure that games are certified and operate at required specifications
Requirements
experience with using Postman and TestRail
writing tests using a programming language
passionate about testing and process improvement
understanding of the SDLC
self-motivated and high attention to detail
graphic designer
Language
italian
Responsibility
our creative marketing team are looking for a Graphic Designer to join them at our Sunderland HQ
as the design lead for multiple projects, your core responsibilities will revolve around ensuring seamless coordination and collaboration across teams
it's crucial to align your efforts with the wider marketing timeframes and adhere to agreed SLAs
your main KPIs will be based on maintaining consistent branding and messaging across all platforms and channels
this is an exciting time to be part of a team that is involved in producing outstanding content for major campaigns like I’m A Celebrity…Get Me Out Of Here as well as producing both acquisition and retention content for the UK, Denmark, and Sweden
by meeting these KPIs, you will play a pivotal role in driving the success and growth of the tombola brand
the ideal candidate for this position should possess a degree in Graphic Design laying the foundation for a strong creative background
by achieving this, you will contribute to increased brand awareness for the tombola brand and enhance conversions during acquisition funnels, ultimately boosting customer satisfaction and loyalty
team leader
Language
italian
Salary
salary
Responsibility
managing team attendance, including absence processes
collate & analyse performance data
long Term Absence reviews & return to work planning
managing Return to Work processes for long-term absences
conducting performance reviews, scorecard reviews, and QA evaluations
produce quality assurance reports
trainee probation reviews
conducting trainee probation reviews
Requirements
experience in a leadership role within a risk, compliance, or customer service environment
italian language skills are essential for this role
italian language skills
strong knowledge and understanding of gaming industry regulations
experience in a similar role in a regulated environment
excellent leadership and team management abilities
proven experience in risk mitigation
strong understanding of responsible gaming principles
customer service advisor
Working hours
full-time | Part-time
Benefits
laptop
ux designer
Responsibility
as a UX Designer you will play a key role in shaping the user experience of our digital products and services
what will you do?
you will work closely with cross-functional teams, especially in the Player Experience Platform team, including research managers, product managers and developers to create intuitive and user-friendly interfaces
your creative problem-solving skills and user-centric approach will be crucial in helping tombola achieve its vision of being the World’s Biggest Bingo Brand
you’ll also be an integral part of the UX Design team
communication: You’ll frame your design decisions with strong rationales that persuade peers and executives
execution: Helping to really ship products at every step of the process, far beyond handing off designs
working on initiatives to expand the reach of UX and Design in the company
Requirements
demonstrate high degree of empathy and emotional intelligence
highly motivated with a “can do” attitude and the ability to use own initiative
have a “down to earth” working style
good attention to detail and the ability to prioritise effectively
able to work under pressure and to tight deadlines
spirit of fun and engagement
proven experience in UX design, with a portfolio showcasing your work and design process
proficiency in design and prototyping tools such as Adobe XD, Figma or similar
finance business partner
Working hours
full-time
database administrator
Working hours
full-time
Responsibility
the Database Administrator role is a key role in our Data function
the DBA is pivotal in ensuring our SQL Server Databases are fit for purpose
database Installation and Configuration
database Design
backup and Recovery
security Management
performance Tuning
what will you do?
Requirements
SQL Server Database Administration
experience in either AWS, Azure or Google technologies
ownership and management of large production data stores, including monitoring and maintenance
experience with Cloud database solutions such as RDS, Redis, Aurora
ability to enhance existing database configurations, schemas, and queries
experience working in a regulated workplace
research, trial and implement enhancements to data stores supporting Continuous Delivery