THOUGHT MACHINE GROUP is looking for employees for positions:
manager
Trade
customer Service
Customer Service
Language
english
italian
Responsibility
CSMs serve as liaisons between the client and the Thought Machine ecosystem, streamlining collaboration with Product Management, Engineering, Sales, Professional Services, and other teams
technical writer
Responsibility
general information
job Title
technical Writer
city
london
country
united Kingdom of Great Britain and Northern Ireland
division
Requirements
essential
bachelor's degree in computer science, technical communication, or a related field
technical writing experience, preferably in API documentation
strong understanding of software development, RESTful APIs, and web technologies
proficiency in API documentation tools
solid knowledge of documentation standards, structure, and style guidelines
excellent written and verbal communication skills
attention to detail and ability to ensure accuracy and consistency
payroll
Responsibility
general information
job Title
global Payroll Lead
city
london
country
united Kingdom of Great Britain and Northern Ireland
division
Requirements
essential
proven experience in multi-country payroll management
qualified payroll professional with a solid understanding of controls and payroll best practices
being driven and with the ability to balance multiple priorities at any time
excellent skills in problem-solving and project management involving key stakeholders and advisors
excellent communication skills with the ability to articulate payroll matters to finance and non-finance teams
desirable
proven experience working within a group environment
architect
Requirements
essential
experience designing enterprise architectures for large financial service institutions
domain knowledge in financial services, especially core banking
strong technical background, ideally experienced in more than one programming paradigm
good practical knowledge of established architectural patterns such as event-based architecture, CQRS, and process orchestration
desirable
familiarity with new and emerging technologies such as Kubernetes, Kafka, Istio and NewSQL databases
recruitment coordinator
Working hours
full-time
Requirements
essential
12-24 months experience managing multiple calendars and scheduling meetings/interviews
highly organised with the ability to work methodically and understand the importance of adhering to the full recruitment process
outstanding attention to detail
ability to effectively manage and prioritise tasks and to work to challenging deadlines
experience managing multiple calendars and scheduling meetings/interviews
great communication skills - a clear, concise, empathetic ability to speak with very different people
ability to understand the bigger picture and be very hands-on and practical
Responsibility
junior Recruitment Coordinator
scheduling and supporting our internal hiring events
revenue manager
Working hours
full-time
Requirements
strong ability to interact and influence effectively with all C-level executives and senior leaders
proven record of leading a diverse, high-performing team across geographical regions and experience building high-performing, inclusive teams
management experience and skills with proven experience generating influence in a global company
demonstrable experience in data analytics or intelligence operations
proven track record of success with a history of defining and implementing field sales coverage models using analytics and market data
experience in crafting a strategic vision, making data-driven business decisions, including identifying gaps or business needs
experience in business, operational leadership roles in a global SaaS sales environment
client manager
Working hours
full-time
Requirements
essential
bachelor’s degree in Computer Science, Engineering, related technical field or equivalent practical experience
3 years of experience in a customer-facing role, interfacing with executive stakeholders
demonstrable experience of successful working relationships with engineering teams and a sound working digital / technical knowledge
experience supporting customers in technical support and escalation management
experience of complex multi-phase, multi-stream projects
naturally curious with a history of learning and adapting to new technologies and environments. Detail oriented with an analytical mindset
demonstrable customer stakeholder management to Director level and above
Responsibility
CSMs serve as liaisons between the client and the Thought Machine ecosystem, streamlining collaboration with Product Management, Engineering, Sales, Professional Services, and other teams
complete analysis and lead weekly, monthly and quarterly operational performance reviews and executive sessions
delivery planning and status reporting
senior engineer
Working hours
full-time
Requirements
essential
experience with either Python or Golang
experience in developing automated tests as an integral part of the development cycle
interest in working on client-facing projects, conducting scoping and defining deliverables
desirable
knowledge of banking / finance
experience with AWS or other cloud providers
familiar with databases
procurement manager
Working hours
full-time
Requirements
essential
good verbal and written communication skills
interpersonal skills and the ability to work well with people at all levels
commercial negotiation and commercial contract review experience
excellent working knowledge of products and services used by software and SaaS companies
ability to prioritise work and to work well under pressure
ability to work independently and under their own initiative whilst being part of the wider finance, compliance, and legal teams
desirable
Responsibility
monitor Thought Machine’s critical third-party supplier performance, including performance against agreed KPIs
provide support for any external audits or stakeholder engagement related to the third-party procurement process
contract renewal management
account director
Working hours
full-time
Requirements
essential
at least 7 years experience in account management in financial technology and/or consultancy, managing complex engagement with multinational accounts
proven experience in increased engagement/revenue within managed accounts over time, progressing existing engagements and developing new opportunities
strong ability to foster and develop deep relationships with managed accounts
previous experience with high level stakeholder management within banking Institutions - ExCo level, business line owners, budget owners and approvers
understands our market, our competitors and the sales cycle time scale within financial services
Responsibility
monitor and analyse customer's usage of our product, forecast and track key account metrics