THOMPSONS SOLICITORS LLP

Responsibility

• our Pensions Unit is currently seeking a talented and motivated Paralegal to join our team
• thompsons Solicitors are hiring a Paralegal, to work in our dedicated, specialist Asbestos team, in our Newcastle City Centre offices
• as a Paralegal in our Clinical Negligence Unit, you will play a crucial role in supporting our legal team
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• as a Clinical Negligence Paralegal, you will play a vital role in our specialized legal team
• thompsons Solicitors are hiring a Personal Injury Paralegal, to work in either Manchester or Liverpool
• you will assist in various aspects of clinical negligence cases, helping clients seek compensation for medical malpractice
• your passion for blending technical expertise with exceptional communication and client care skills will be fundamental
• more about the opportunity
• each day is different and brings new opportunities and challenges to learn
• you will take pride in providing a first-class legal service to our clients
• this is a 12 Month fixed term contract and you will be based out of our Belfast office
• for this role, we are looking a desire to work within Personal Injury
• this is a full time/permanent position based out of our Birmingham office
• having the confidence and ability to make daily decisions on cases, ensuring swift progression, will be key to your success
• for this role, we are looking for previous experience and desire to work within PI
• the Role
• assist in handling claims for injury to feelings and financial losses resulting from discrimination
• conduct liability investigations and assist with legal research
• this is an administrative role, processing claims through the official injury claims portal
• key Responsibilities
• the role is a PI case handling role, therefore experience of this is required
• prepare and issue Employment Tribunal claims
• review and paginate medical records
• you will be managing cases effectively by working from task lists
• liaise with the Government Legal Department to negotiate and finalise settlement agreements
• instruct experts and Counsel as required
• conduct thorough investigations into clinical negligence cases
• the role
• this role will involve assisting others and managing your own caseload of Disease cases
• no agencies at this time
• gather and manage instructions from a significant number of claimants through online systems
• this role will involve assisting others as well as managing your own caseload
• attend on clients, witnesses, experts, and Counsel
• collaborate with legal experts and Counsel on case strategies
• manage a caseload encompassing portal disease cases and low-value non-complex non-portal FT cases
• you will be expected to assist the team in obtaining witness statements and testimonials as well as undertaking legal research
• we currently have a part-time opportunity within our Small Claims team based in Sheffield, to manage a varied caseload dealing with road traffic accidents
• we are seeking a Paralegal to join our Newcastle team. You will assist and support in managing a diverse caseload of professional misconduct cases
• we are seeking a Paralegal to join our Newcastle team. You will assist and support in managing a diverse caseload of police misconduct cases
• maintain and organise spreadsheets to track claimants' instructions
• prepare and review disclosure materials
• review and organise medical records with meticulous attention to detail
• you'll be engaging with clients, trade unions, counsel, and regulatory bodies
• previous experience would be advantageous however is not required as full training will be given in the role, however we are looking for someone with the aptitude to learn and draft relevant correspondence, with a keen interest in the legal sector
• this is an excellent opportunity to be part of a dynamic team working with several large unions, pursuing claims for injury to feelings due to pension-related discrimination changes
• you will play a key part in assisting on a wide range of tasks and activities to help support the progression of cases
• your responsibilities will include a range of tasks such as liability investigations, reviewing medical records, instructing experts and Counsel, conducting legal research, attending court, and more
• this role offers a unique opportunity to work on a variety of tasks within our legal unit, including liability investigations, medical record review, legal research, and more
• attend court proceedings when necessary
• handle diverse tasks, from attending on clients, witnesses, and experts to preparing and reviewing disclosure and attending court proceedings
• good communication skills with an emphasis on always ensuring excellent client care is essential
• this role offers a unique opportunity to make a meaningful impact on the lives of those affected by medical negligence while working in a supportive and dynamic legal environment
• interact professionally with clients, witnesses, experts, and Counsel
• you'll also need to make appropriate decisions that require the exercise of judgment, all subject to supervision
• collaborate with the IT department to set up online surveys for collecting instructions
• perform other tasks as needed within the Clinical Negligence Unit
• undertake comprehensive legal research to support case preparation
• you may also be required to manage a small and appropriate caseload
• this role would suit a final year law student or those wishing to return to work, having previously worked in the legal profession, or as a claim’s handler
• throughout our history, we have been involved in every major fight against unfair working practices - and we are still doing it today
• provide excellent client care and manage expectations for a large number of claimants
• assist in the preparation and review of disclosure materials
• to ensure your growth and proficiency in this role, we will provide structured supervision, coaching, and training within a nurturing environment, where you can shape your career
• experience Required
• familiarity with Pre-Action Protocols, CPR , and funding regulations
• person Specification
• knowledge of Personal Injury law as applicable you do not need clinical negligence specific experience
• we know that together we achieve more which is why we provide an inclusive environment where regardless of role or responsibility, you will have the chance to make an impact and the opportunity to shine
• attend court proceedings as necessary to support the legal team
• knowledge of personal injury law and it’s application
• the role demands excellent prioritisation skills and meticulous attention to detail
• the successful candidate will need to acquire and complete the evidence stage of the claim to maximise damages on behalf of the injured claimant
• proficiency in Microsoft Office Suite, especially Excel
• familiarity with Pre-Action Protocols, CPR, and funding as applicable
• this position will include, portal disease cases, but will mostly consist of low value, non-portal fast track cases, and will have knowledge of the personal injury portal, as well as disease cases and Pre-Action Protocols, CPR and funding
• ability to work efficiently, accurately, and meet deadlines
• A capacity for empathy and understanding is crucial, as we aim to provide professional legal services with a personal touch
• you will need to be organised with an attention to detail to plan your work and use the systems/processes in place to progress the claim
• ability to coordinate with IT for setting up online surveys
• including portal cases, but will mostly consist of low value, non-portal fast track cases, and will have knowledge of the personal injury portal and Pre-Action Protocols, CPR and funding
• ability to work efficiently and meet deadlines
• collaborate with other team members within specialized areas, taking on specific responsibilities such as liability investigations, record management, and instructing experts and Counsel
• strong prioritisation skills and meticulous attention to detail
• stay Connected
• knowledge of clinical negligence law and procedures
• ideally you will have experience in a Legal environment
• strong client care skills for managing a large number of claimants

Requirements

• you'll have the ability to assist in evaluating cases and identifying issues from the medical records, to instructing experts
• having a keen eye for detail and prioritisation skills will be a must for the role
• please view the attached job description for more information on this role

Earnings for position paralegal

Responsibility

• the Office Administrator will ensure both offices run smoothly, and our colleagues are able to work in a professional welcoming environment
• more about the opportunity
• no agencies at this time
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• you will provide support to the business by providing data on your relevant office/branch
• we’re looking for someone who is experienced in Office Management, with a passion for delivering high standards and experienced in working within a busy professional services environment
• coordinate invoices, expenses and take ownership for the office expenditure budget
• the role will predominantly be based in our Manchester office, with some travel to our Liverpool City Centre office as this role is responsible for the North West branches
• support with the onboarding, induction and offboarding of colleagues in conjunction with IT and HR
• ensure compliance with the general Health & Safety of the office, such as regular checks and risk assessments
• you will be the go-to person and point of contact for all our colleagues that work in the office and/or visit, ensuring a welcoming and professional approach
• the Office Administrator will manage and supervise a team of Administration Assistants, to ensure the delivery of a proactive, professional and high-quality support service to our lawyers, paralegals and support staff across the Manchester and Liverpool offices
• A bit about you
• we believe that attracting talent that reflects the diversity of the communities within which we live and work is a key part of our business, which is why we are an equal opportunities employer
• you should be able to demonstrate knowledge of health & safety and any associated procedural requirements
• manage property matters such as, liaising with landlord agents, maintain office equipment and furnishings, coordinate with external providers such as cleaning staff and contractors

Responsibility

• no agencies at this time
• working as part of our successful Contact Centre based in Sheffield, the role of a Customer Service Advisor involves handling Personal Injury enquiries that come into the firm and you will be proactively capturing relevant information on our systems
• we believe that attracting talent that reflects the diversity of the communities within which we live and work is a key part of our business, which is why we are an equal opportunities employer
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• we are hiring for our customer service team, so if you have a passion for delivering excellent customer service, want to work for somewhere that makes a difference and you are a people person, we would love to hear from you! We are fully open to either full-time or part-time applicants
• we are hiring for our customer service team, so if you have a passion for delivering excellent customer service, want to work for somewhere that makes a difference and you are a people person, we would love to hear from you
• deal with and respond to telephone calls, emails and messages
• carry out initial case assessments to determine the progression of a case

Requirements

• exceptional organisational skills
• strong ability to communicate professionally, clearly and effectively
• someone who can keep calm and composed under pressure
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• someone who has a genuine passion for customer service
• A positive ‘can do’ attitude
• someone who is self-sufficient and thrives in a busy working environment
• excellent communication skills
• empathy with the Labour Trade movement is desirable

Responsibility

• we are looking for a Credit Controller to join our team on a full time/permanent basis, based in our Harrow office
• stay Connected
• effectively manage and implement all processes and procedures for the credit
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• thompsons has been fighting for the injured and mistreated for over a century, using the law to keep people safe and change lives for the better
• control function
• leading civil rights lawyer, Harry Thompson, established Thompsons Solicitors in 1921 with a vision to use the law to provide protection for working people
• the position is varied and requires the ability to liaise with all levels of colleagues across the business with accuracy and professionalism
• proactive approach to chase debt by telephone, email and letter
• today, that vision lives on in our expert litigation teams who together form the most experienced personal injury and employment practice in the UK
• you must quickly establish good relationships with client folio holders and finance counterparts within our clients to ensure queries are dealt with promptly and our terms of business are adhered to
• throughout our history, we have been involved in every major fight against unfair working practices - and we are still doing it today
• liaison with and support to our SAU team via telephone and email
• prioritise work with a methodical approach to ensure client debt is managed
• efficiently and in accordance with our agreed terms
• key requirements
• proactively manage internal relationships with key colleagues, including developing and organising the reporting cycle to department heads, setting-up monthly meetings to inform them of the status of the aged debt
• exceptional organisational and time management skills
• take ownership of billing queries that arise and proactively work towards resolving them, liaising as necessary with external clients and colleagues across the firm
• strong interpersonal and communication skills, both in written and dialogue in person
• ability to work self-sufficiently, proactively and managing workload and prioritising accordingly
• ability to pay close attention to detail

Responsibility

• your primary responsibility will be to support cost management processes, ensuring accuracy, efficiency, and compliance with established procedures
• key Responsibilities
• take the lead in data input, maintaining financial records for accuracy and completeness
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• examine financial documents, invoices, and expense reports to identify discrepancies and rectify them promptly
• assist in monitoring compliance with financial policies and procedures, making recommendations for improvements when necessary
• as a Cost Administrator, you will play a pivotal role in our Finance department, working alongside a team of four dedicated professionals
• person Specification
• previous experience in a similar role, ideally in a finance or accounting department
• proficiency in advanced Excel functions, including pivot tables and VLOOKUP
• exceptional attention to detail and analytical skills
• excellent communication and interpersonal skills
• A proactive and collaborative mindset
• application Process