THE RIGHT PROPERTY GROUP is looking for employees for positions:
customer service advisor
Working hours
full-time
Salary
salary
Responsibility
communicating with customers via verbal and written communication
communicating with suppliers via verbal and written communication
organising engineers to deal with emergency property maintenance
run daily checks for all reservations, ensuring payment has been made and T&C's have been signed
create, distribute and organise house-keeping schedules
dealing with customer complaints
you'll have to bring excellent organisation and communication skills on a daily in a fast moving environment
any other duties and responsibilities as may be reasonably requested
Requirements
experience of telephone based customer focused service delivery
ability to remain organised and productive in a busy working environment
experience of working in an organised and effective manner and maintaining high standards during busy periods
ability to communicate effectively and professionally and interact with customers and colleagues
ability to communicate effectively and professhionally and interact with customers and colleagues
demonstrate adaptability in meeting customer needs
no experience of the Property or hospitality industry necessary, although experience of a similar role would be beneficial
ability to deal with conflicting priorities and remain calm under pressure
customer service advisor
Working hours
full-time
Salary
salary
Responsibility
communicating with customers via verbal and written communication
communicating with suppliers via verbal and written communication
organising engineers to deal with emergency property maintenance
run daily checks for all reservations, ensuring payment has been made and T&C's have been signed
create, distribute and organise house-keeping schedules
dealing with customer complaints
you'll have to bring excellent organisation and communication skills on a daily in a fast moving environment
any other duties and responsibilities as may be reasonably requested
Requirements
experience of telephone based customer focused service delivery
ability to remain organised and productive in a busy working environment
experience of working in an organised and effective manner and maintaining high standards during busy periods
ability to communicate effectively and professhionally and interact with customers and colleagues
demonstrate adaptability in meeting customer needs
no experience of the Property or hospitality industry necessary, although experience of a similar role would be beneficial
ability to deal with conflicting priorities and remain calm under pressure
professional telephone manner with a friendly and empathetic approach to dealing with customers
marketing manager
Working hours
full-time
Benefits
laptop
Salary
salary
Responsibility
analysing data of current markets and adjusting property listings, pricing and strategy accordingly to secure more bookings and increase revenue
optimising property listings on our website and various OTA’s
optimisation of the Key Sleeps direct booking platform and TRPG website
email marketing and campaigns to bring in new business, promote and retain customers & investors
managing & scheduling website & social media content with our outsourced content creator
Requirements
experience in Revenue/Sales Analysis and Market Research
data & Pricing Analysis
experience in a Hospitality Environment
advert Testing and Optimisation
copywriting
email Campaigns
social Media Management
business administrator
Working hours
full-time | Permanent
Salary
salary
Requirements
self-discipline, organised, proactive, able to make and justify own decisions
attention to detail
we are a motivated, energetic company with a drive for success
excellent Verbal and Written Communication
management and communication with suppliers
ability to manage own tasks, good time management and able to work under pressure to tight deadlines
administrative: 2 years
the Right Property Group is a fast-growing company based in Bedfordshire. We specialise in property management delivering a high-quality service to all our investors and guests
sales account manager
Working hours
full-time | Permanent
Responsibility
qualifying, nurturing and closing new property deals with our landlords and investors
managing the lifecycle of investors including growing loyalty, lifetime value and satisfaction
building lasting relationships with investors to drive repeat business and advocacy
coordinating new investor onboarding across teams
maintaining accurate investor information and notes
issuing new contracts and invoices
Salary
salary
Requirements
exceptional communication skills both verbal and written, effective phone communication is essential
quickly build strong rapport with a wide range of landlords and investors
negotiation, sales and account management experience
poractive sales pipeline and lead management, following process and proactively creating opportunities
the ability to effectively manage expectations, even in challenging circumstances
demonstrate accurate work and a strong attention to detail
be organised in managing a range of different tasks at once, prioritising appropriately
be digitally strong and comfortable with using a range of online software
administrator
Working hours
full-time
full-time | Permanent
Salary
salary
Responsibility
ensure that all Terms & Conditions are received and logged accordingly
create/ distribute and organise house-keeping schedules
deal with customer enquiries
assist with the purchasing of furniture/materials for new properties
liaise with and assist other team members as required
processing both purchase and sales invoices
you'll have to bring excellent organisation and communication skills on a daily in a fast moving environment
scheduling of house-keeping and working closely with the teams
Requirements
experience of telephone based customer focused service delivery
ability to remain organised and productive in a busy working environment
experience of working in an organised and effective manner and maintaining high standards during busy periods
ability to communicate and interact with customers and colleagues
demonstrate adaptability in meeting customer needs
no experience of the Property or hospitality industry necessary, although experience of a similar role would be beneficial
ability to deal with conflicting priorities and remain calm under pressure
professional telephone manner with a friendly and empathetic approach to dealing with customers
client manager
Responsibility
● Winning new property instructions
● Managing and improving the onboarding process of new investors and landlords, including compliance checks
● Building lasting relationships with investors and landlords to drive repeat business, loyalty and satisfaction
● Maintaining accurate investor information and notes in CRM
● Issuing new contracts and invoicing new investor sales
● Working with key partners to increase commercial opportunities
● Recruiting, training and managing a high performing sales team
● Providing management updates against performance and targets
Salary
salary
Requirements
● Exceptional communication skills both verbal and written, effective phone communication is essential
● Building strong rapport with a wide range of people including landlords and property investors
● Lead management, negotiation, closing and sales experience
● Proactively head off future challenges and use initiative to troubleshoot issues independently when required
● Demonstrate good attention to detail
● Be organised in managing a range of different tasks at once, prioritising appropriately
● Be digitally strong and comfortable with using a range of online software
● A sound commercial understanding and negotiation skills would be highly appreciated
Contract type
● 37.5 hours per week
● A minimum of 3 days per week in the office, assumed Monday, Thursday and Friday other unless agreed otherwise