THE RIGHT PROPERTY GROUP

Responsibility

• communicating with customers via verbal and written communication
• communicating with suppliers via verbal and written communication
• organising engineers to deal with emergency property maintenance
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• run daily checks for all reservations, ensuring payment has been made and T&C's have been signed
• create, distribute and organise house-keeping schedules
• dealing with customer complaints
• you'll have to bring excellent organisation and communication skills on a daily in a fast moving environment
• any other duties and responsibilities as may be reasonably requested
• the Right Property Group provide short stay accommodation services nationwide and due to the rapid expansion we are expanding our team
• as the business grows our values continue to be at the heart of everything we do
• in supporting a multi-disciplinary team with administration you'll need to perform well under pressure, have strong attention to detail and work in an orderly manner in everything you do
• standard hours will be Monday – Friday on a 9.00 am to 5.00pm
• we are looking for individuals with excellent customer service skills who can maintain and develop meaningful communications and working relationships and act as primary point of contact for customers and their representatives, receiving feedback and providing a clear customer focus

Requirements

• experience of telephone based customer focused service delivery
• ability to remain organised and productive in a busy working environment
• experience of working in an organised and effective manner and maintaining high standards during busy periods
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• ability to communicate effectively and professionally and interact with customers and colleagues
• ability to communicate effectively and professhionally and interact with customers and colleagues
• demonstrate adaptability in meeting customer needs
• no experience of the Property or hospitality industry necessary, although experience of a similar role would be beneficial
• ability to deal with conflicting priorities and remain calm under pressure
• professional telephone manner with a friendly and empathetic approach to dealing with customers
• able to work effectively as part of a team

Earnings for position customer service advisor

Responsibility

• ● Winning new property instructions
• ● Managing and improving the onboarding process of new investors and landlords, including compliance checks
• ● Building lasting relationships with investors and landlords to drive repeat business, loyalty and satisfaction
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• ● Maintaining accurate investor information and notes in CRM
• ● Issuing new contracts and invoicing new investor sales
• ● Working with key partners to increase commercial opportunities
• ● Recruiting, training and managing a high performing sales team
• ● Providing management updates against performance and targets

Requirements

• ● Exceptional communication skills both verbal and written, effective phone communication is essential
• ● Building strong rapport with a wide range of people including landlords and property investors
• ● Lead management, negotiation, closing and sales experience
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• ● Proactively head off future challenges and use initiative to troubleshoot issues independently when required
• ● Demonstrate good attention to detail
• ● Be organised in managing a range of different tasks at once, prioritising appropriately
• ● Be digitally strong and comfortable with using a range of online software
• ● A sound commercial understanding and negotiation skills would be highly appreciated
• ● Focused and goal-oriented

Earnings for position client manager

Responsibility

• ensure that all Terms & Conditions are received and logged accordingly
• create/ distribute and organise house-keeping schedules
• deal with customer enquiries
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• assist with the purchasing of furniture/materials for new properties
• liaise with and assist other team members as required
• processing both purchase and sales invoices
• you'll have to bring excellent organisation and communication skills on a daily in a fast moving environment
• scheduling of house-keeping and working closely with the teams
• any other duties and responsibilities as may be reasonably requested
• the Right Property Group provide short stay accommodation services nationwide and due to the rapid expansion we are expanding our team
• as the business grows our values continue to be at the heart of everything we do
• the Business Administrator role offers remote working flexibility in addition to attending the office in Bedford 3 days per week
• the Business Administrator role offers remote working flexibility in addition to attending the office in Bedford one day per work
• in supporting a multi-disciplinary team with administration you'll need to perform well under pressure, have strong attention to detail and work in an orderly manner in everything you do
• standard hours will be Monday – Friday on a 9.00 am to 5.00pm
• maintain and develop meaningful communications and working relationships and act as primary point of contact for customers and their representatives, receiving feedback and providing a clear customer focus

Requirements

• experience of telephone based customer focused service delivery
• ability to remain organised and productive in a busy working environment
• experience of working in an organised and effective manner and maintaining high standards during busy periods
  Show more +6
• ability to communicate and interact with customers and colleagues
• demonstrate adaptability in meeting customer needs
• no experience of the Property or hospitality industry necessary, although experience of a similar role would be beneficial
• ability to deal with conflicting priorities and remain calm under pressure
• professional telephone manner with a friendly and empathetic approach to dealing with customers
• able to work effectively as part of a team

Responsibility

• qualifying, nurturing and closing new property deals with our landlords and investors
• managing the lifecycle of investors including growing loyalty, lifetime value and satisfaction
• building lasting relationships with investors to drive repeat business and advocacy
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• coordinating new investor onboarding across teams
• maintaining accurate investor information and notes
• issuing new contracts and invoices

Requirements

• exceptional communication skills both verbal and written, effective phone communication is essential
• quickly build strong rapport with a wide range of landlords and investors
• negotiation, sales and account management experience
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• poractive sales pipeline and lead management, following process and proactively creating opportunities
• the ability to effectively manage expectations, even in challenging circumstances
• demonstrate accurate work and a strong attention to detail
• be organised in managing a range of different tasks at once, prioritising appropriately
• be digitally strong and comfortable with using a range of online software
• A sound commercial understanding and negotiation skills would be highly appreciated
• account management: 1 year
• focused and goal-oriented
• sales: 3 years

Responsibility

• communicating with customers via verbal and written communication
• communicating with suppliers via verbal and written communication
• organising engineers to deal with emergency property maintenance
  Show more +10
• run daily checks for all reservations, ensuring payment has been made and T&C's have been signed
• create, distribute and organise house-keeping schedules
• dealing with customer complaints
• you'll have to bring excellent organisation and communication skills on a daily in a fast moving environment
• any other duties and responsibilities as may be reasonably requested
• the Right Property Group provide short stay accommodation services nationwide and due to the rapid expansion we are expanding our team
• as the business grows our values continue to be at the heart of everything we do
• in supporting a multi-disciplinary team with administration you'll need to perform well under pressure, have strong attention to detail and work in an orderly manner in everything you do
• standard hours will be Monday – Friday on a 9.00 am to 5.00pm
• we are looking for individuals with excellent customer service skills who can maintain and develop meaningful communications and working relationships and act as primary point of contact for customers and their representatives, receiving feedback and providing a clear customer focus

Requirements

• experience of telephone based customer focused service delivery
• ability to remain organised and productive in a busy working environment
• experience of working in an organised and effective manner and maintaining high standards during busy periods
  Show more +6
• ability to communicate effectively and professhionally and interact with customers and colleagues
• demonstrate adaptability in meeting customer needs
• no experience of the Property or hospitality industry necessary, although experience of a similar role would be beneficial
• ability to deal with conflicting priorities and remain calm under pressure
• professional telephone manner with a friendly and empathetic approach to dealing with customers
• able to work effectively as part of a team