THE PEOPLE POD

Responsibility

• keep the system up to date with notes and/or any supporting documents
• administer job tickets raised on the maintenance system, getting more information as necessary
• allocate work to our teams, monitoring each task through to completion
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• assist in the scheduling of works on the software
• allocate work to our technicians and site teams, monitoring each task through to completion
• support the RA Team by sending monthly renewal quotations and liaising with customers to obtain POs
• compiling complex and detailed reports
• provide support to the Heads of Departments
• maintain registers and records accurately to support revenue maximisation
• logging and issuing invoices
• assist in the scheduling of planned maintenance on the system working to SLAs
• liaise with external parties when needed, legal, sub-contractors and customers
• maximise revenue take for "commodity" and low value transactions by referring opportunities to Internal Sales/AM
• maintaining registers and records accurately to support revenue maximisation
• handling customer queries and requirements
• monitor progress of jobs and raise any issues detected that need escalating
• log information and data in an efficient and accurate matter onto various record systems, mainly on excel and existing database
• provide regular, ad-hoc and proactive reports to PMs, AMs and management related to revenue assurance
• providing regular, ad-hoc and proactive reports to PMs, AMs and management related to revenue assurance
• assist with account collections
• provide support to the Head of Facilities Management and Head of Maintenance Site Teams
• communicate effectively by email and phone with contractors, suppliers, and in-house departments
• licence Administration such as generating renewal licence keys and maintaining records pertaining to annual renewals, cancellations and changes
• forecast recurring revenues using appropriate systems
• production of Business Development literature and updating Social Media Accounts
• liaise with sub-contractors when necessary to arrange completion of works and timely return of paperwork
• 3rd Party Supplier returns and administration for third party services
• provide resilience and operational continuity across businesses, removing single points of failure
• coordinating directors diary and meeting appointments
• assist with chasing up outstanding documents such as quotations, details, work schedule dates etc
• log information and data in an efficient and accurate matter onto various record systems
• help complete reports on a weekly/monthly basis, minute meetings and follow up on actions
• general admin duties / answering the phone
• minimise revenue loss through attrition - proactive approach to maintaining contracted ongoing revenues once product supply or project implementation is complete
• 3rd Party Supplier annual returns and administration for other asynchronous renewals, including raising POs e.g. Exacom, ESRI etc
• assist with chasing up outstanding documents such as quotations, H&S compliance details, work schedule dates etc
• assist the Heads in booking meetings and liaising with contractors in scheduling site repairs and maintenance visits
• liaise with and effectively help manage site teams and sub-contractors where required
• licence Administration related to business as usual e.g. generating renewal licence keys and maintaining records pertaining to annual renewals, cancellations and changes

Requirements

• admin
• "revenue assurance" OR "finance assistant" OR "accounts assistant" OR "accounts admin"
• property
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• sql
• customer service
• maintenance
• laboratory
• support
• planner
• software Developer
• quotations
• diary
• lab
• relationships
• invoice
• starlims
• emails
• schedule
• labware
• phone
• LIMS admin
• LIMS administrator
• must have 2 years office experience
• labvantage
• experience of working within finance would be beneficial but not essential
• strong communication skills
• able to work in small office environment and meet tight deadlines
• customer service: 1 year

Earnings for position administrator

Responsibility

• monitoring accurate landlord accounts, ensuring payments are correctly logged, invoices chased and accounts are reconciled
• prepare annual service charge budgets, invoicing and landlord invoices and statements
• maintain high standards of cleanliness and comfort, delivering a welcoming environment
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• ensuring that all new products are uploaded and listed on marketplaces
• monitor spending and implement cost effective savings across the developments
• optimising listings with accurate product information, images, pricing, and placement to increase sales and maximise revenue
• interpret financial information, compile records for preparation of annual accounts
• responsible for deliveries to residents including receiving, safekeeping and issuing of parcels and registered mail
• optimise existing listings of current products to ensure we are exploiting sales opportunities
• review maintenance jobs lists, analyse and interpret expenditure, and prepare costings for recovery from landlords
• to analyse product pricing vs our competitors on an ongoing basis and make pricing adjustments
• manage and monitor security activity and protocols of the building, including entry points, access controls and car parking
• prepare and present reports to senior leadership on the running costs and profitability of buildings
• effective leadership and management to team members
• on and off page SEO
• implement systems and processes for expanding the block/facilities management department
• implementing and maintaining a Google Shopping Profile
• proactively deal with service, maintenance and cleaning problems, following up to ensure they are completed promptly and residents are satisfied
• service charges: Prepare and issue service charge budgets
• assist in the planning of any major works, serve statutory notices, and keep leaseholders fully updated
• deliver the highest levels of service to residents taking full responsibility for the day-to-day running of your building with an enthusiastic, hands-on approach
• responsibility for the financial performance of the building, working closely with head office colleagues
• develop and maintain a good understanding of lease agreements and monitor any breaches of lease accordingly
• analysing customer behaviour, web traffic metrics and monitoring competitor websites
• ground rents: Prepare and send demands, take credit control measures for arrears
• develop and operate a clear set of procedures for quality and control, ensuring the building is legally and regulatory compliant and provides a safe environment for all
• negotiate and manage service contracts including energy savings and utility accounts
• showcase the development by carrying out viewings with potential tenants and investors
• credit control: Ensure landlords are up to date with all payments
• deal with leaseholder queries, ensuring they are deal with in a timely and professional manner
• invoice processing: Monitor and log all third-party invoices, help ensure accurate and timely processing of payments
• handle complaints and offer conflict resolution
• assist with insurance renewals and claims
• understanding and working knowledge of lease agreements, dealing with leaseholder queries in a professional manner, chairing and facilitating leaseholder meetings and AGMs
• provide residence services support across other buildings and during out of hours, as and when required
• chair and facilitate leaseholder meetings and AGMs

Requirements

• general Manager
• branch Manager
• digital
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• landlord
• tenant
• restaurant
• assistant Manager
• ecommerce
• residential
• restaurant Manager
• assistant Branch Manager
• crm
• block Manager
• hotel
• assistant Store Manager
• amazon
• store Manager
• ebay
• store
• assistant Restaurant Manager
• building Manager
• hospitality Manager
• you enjoy working efficiently in a fast-paced, high-volume environment and thrive when there's ambiguity
• hotel manager
• assistant Hotel Manager
• you're great at explaining processes and complex technical requirements
• tenancy
• you're comfortable working with product managers and engineers identifying operational requirements
• you're well organised and can work under pressure to tight deadlines
• occupancy
• overseeing day-to-day operations as part of a dynamic management team
• day to day building operations as part of a management team
• you have a track record of demonstrating your strong decision-making skills
• residence Manager
• leading and motivating a team with a strong focus on their personal development
• leadership and motivation of a team with a huge focus on people development
• you have the ability to work to multiple deadlines simultaneously
• ensuring health and safety compliance
• health and Safety and compliance
• tenancies
• maintaining exceptional standards throughout the establishment
• building overall standards
• managing and reporting on PPC/ Google Max campaigns
• you are keen to travel and have a valid and clean driving license and own transport
• planning and executing captivating events
• creating and executing engaging events
• an out and out people person
• you’ll put your attention on creating and maintaining strong reports across the business from our sales team to our tech team

Earnings for position manager

Responsibility

• new client acquisition
• single and Multi-Site Retail Businesses
• as a Field Based Business Development Manager your role will be to bring in New Named Business to Comms Consult
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• sell software licences of company Cloud POS & Ecommerce
• meet and exceed targets for new licenses
• taking new enquiries
• you will also receive ongoing coaching and feedback to develop your sales skills
• prospecting
• the purpose of this uncapped commissionable role is to bring new named business to Comms Consult
• fact finding and understanding new prospects and their business
• identifying requirements
• suggestions Solutions and Problem Solving
• A very fast paced role where no two days are the same
• you will be expected to book and sit appointments selling the full Comms Consult product portfolio to customers in the SME/ Mid-Market Sector
• presenting Solutions
• this will be a very busy, customer facing role where the expectation is to over-achieve on stretching activity and Sales Revenue targets
• writing Agreements
• completing Follow Up and bringing new client's on-board
• you will aim to be to book appointment during a weekly calling day, uncover sale opportunities and build a solid sales pipeline. We also buy in leads/appointments from 3rd party providers which will also be shared with you
• you will be managing your own workload, sitting sales appointments and managing your time effectively to maximise number of SAT customer appointments, creating sales opportunities, building a solid pipeline to ensure you can achieve set MRR targets and working to KPI targets
• attend & contribute to company meetings and seminars

Requirements

• account Manager
• voIP
• sales
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• telesales
• IT business development
• software
• lead generation
• business development
• cold calling
• previous new business experience within Telecoms/IT
• technology
• proven ability to generate new business leads
• outbound
• an understanding of sales processes
• saas
• can demonstrate the sales process
• can set personal development objectives
• utilises CRM systems to build pipeline and manage pipeline effectively
• clear and articulate written and verbal communication
• customer centric attitude
• can demonstrate that you can manage a base of existing customers
• full UK driving license
• additional Information

Benefits

• mobile phone
• laptop

Earnings for position business development manager

Responsibility

• visibly be seen to champion production on site and support continuous improvement
• support, coach, and mentor staff on good manufacturing practice, production management tools, and techniques
• support the site to ensure all products produced are right first time in line with customer expectations
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• foster a positive team spirit within the production unit
• liaise with technical shift leads to facilitate PPM and minimize downtime
• to ensure that all routine production tasks and objectives are undertaken and completed within agreed time frames
• plan and organise work flows
• liaise with production planning to ensure delivery schedules are met
• ensure all processes and procedures are adhered to, and product quality checks are carried out
• oversee and manage production team labour budget
• accountable for equipment effectiveness, root cause problem solving, rapid improvement events
• drive continuous improvement activities in all areas of operational responsibility
• be an advocate for housekeeping and 5S, and implement effective pre-use checks and other SSOWs
• ensure any non-conforming products are rectified in a timely and efficient way
• manage all production resource to ensure efficient production activities; whilst maintaining all Health, Safety and Environmental compliance requirements and meeting product and process quality specifications
• maintain high levels of house keeping at all time within the shop floor
• address and rectify any reported safety issues on the production line and escalate if necessary
• report to the Operations Manager on all aspects of operations, H+S, and quality aspects of the production process
• carry out performance reviews for Shift Managers and foster a positive team spirit within the production unit and cross functionally
• recruit, train, coach and develop a multi skilled production team to fabricate uPVC products
• maintain all KPI departmental information and endorse best practice principles in the workplace to achieve output targets

Requirements

• production manager
• assistant production manager
• uPVC
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• qualified First Aider and trained Fire Marshal
• A successful career as a Production Manager within a high volume uPVC production environment
• A successful career as a Production Manager within a high volume production environment
• ability to create and implement Standard Operating Procedures
• excellent knowledge of lean Six Sigma practices
• competency in leadership, management, and conflict resolution
• effective leadership of medium teams
• excellent verbal and written communication skills
• strong attention to detail
• maintain ISO accreditation
• willingness to learn and invest own time into development
• experience in change management and working in a lean manufacturing environment
• production Scheduling: 1 year
• production Management: 2 years
• HNC/HND or above in an Engineering discipline
• ideally already trained to IOSH Managing Safely - Previous experience of carrying out risk assessments in the workplace and documenting safe working procedures

Earnings for position production manager

Responsibility

• carry out routine maintenance tasks on machines and buildings, adhering to a Planned Preventative Maintenance schedule
• undertaking maintenance and repair work to ensure that properties are functional and safe
• assist with various maintenance tasks and projects, contributing to the efficient functioning of our industrial facilities
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• maximising the number of first-time fixes to minimise revisits and ensure efficient scheduling
• maximising the number of first-time fixes to minimize revisits and ensure efficient scheduling
• display a keen willingness to learn and develop your skills, coupled with a proactive "can do" attitude
• delivering a quality maintenance experience for our customers and representing them and the company in a professional and courteous manner
• we are looking for a talented Property Maintenance Engineer to join our team in the North West area covering postcodes Wigan , Fylde , Preston , Blackburn , Liverpool , Wigan , Bolton , Oldham , Manchester , Warrington , Stockport , Crewe , and Chester
• possess previous experience in a maintenance role, preferred but not essential
• providing detailed reports from site using our mobile workforce management tools, including job cards and photographic evidence
• are you a skilled property maintenance professional with a passion for making a difference in people's lives?
• as a field-based Property Maintenance Engineer, you will provide reactive maintenance services to our customers in the housing association sector, with a focus on vulnerable tenants and those with special needs
• demonstrate proficiency in replacing bearings, belts, chains, and motors on large industrial machinery
• you'll use your general maintenance skills, including basic plumbing, electrical, and joinery, to manage a wide range of domestic maintenance jobs across multiple properties within a 50-mile radius zone
• occasionally perform these tasks independently, maintaining a high standard of workmanship
• you'll need to have a friendly, courteous, and professional manner to ensure that tenant needs are always at the forefront of everything we do
• prioritise health and safety protocols, ensuring a safety-conscious approach at all times
• liaising with customers to explain if follow-on work is required, the nature of the work, and the time frames for completion
• assist in production team supervision in absence of the production manager
• liaising with customers to explain if follow-on work is required, the nature of the work, and the timeframes for completion

Requirements

• health and safety
• time served and/ or relevant engineering qualifications
• electrical qualification
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• previous experience in a maintenance role is desirable, showcasing your familiarity with maintenance practices and procedures
• proficient in replacing bearings, belts, chains, and motors on large industrial machinery
• great benefits
• proactive approach to learning and the ability to adapt to new challenges
• great company culture
• strong attention to detail and a commitment to delivering high-quality work
• excellent problem-solving skills and the ability to work effectively both independently and as part of a team
• in-depth understanding of health and safety regulations, promoting a safety-conscious culture
• maintenance: 2 years
• property Maintenance: 1 year
• maintenance: 1 year
• what is in it for you?
• up to £33000 - £40,000 basic salary DOE + Annual Bonus
• if you feel you have what it takes to support this already successful brand through an exciting phase of growth, please do not hesitate to send over your CV

Benefits

• fuel card
• company car

Earnings for position maintenance engineer