THE NATIONAL YOUTH ADVOCACY SERVICE Salary

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  Birkenhead
TOWER HOUSE TOWER ROAD BIRKENHEAD CH41 1FF UNITED KINGDOM
TIN: 02722134
  Law
Rating of the company
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Earnings on positions in THE NATIONAL YOUTH ADVOCACY SERVICE

THE NATIONAL YOUTH ADVOCACY SERVICE is looking for employees for positions:

crm manager

Working hours

  • full-time

Responsibility

  • work closely with key stakeholders to understand operational and strategic goals and requirements
  • recruit, train, develop and manage a team of system experts to provide effective, high quality training and support to end users
  • we are looking for a dynamic and creative professional who can help lead our CRM system into our next stage of growth as a charity
  • provide effective third-line troubleshooting alongside the CRM System Coordinator
  • as CRM Manager, you will lead a team to ensure our CRM system meets operational and strategic requirements, empowering the team to work efficiently and effectively by providing leadership and expertise in Microsoft Dynamics and by taking ownership of system processes
  • you will be responsible for the continued review of system performance and user behaviour to identify risks and barriers, to ensure NYAS systems and processes remain compliant and sustainable
  • we reserve the right to close this vacancy early once we receive a high number of applications
  • monitor system performance, providing robust, coherent information to senior and operational managers regarding the security, stability and viability of the CRM system

it manager

Working hours

  • full-time

Responsibility

  • provide support and manage Microsoft based estate
  • investigate, resolve and report any breaches in our policy or defences and create an action plan to implement fixes
  • we are looking for a dynamic professional who can help lead our IT division into our next stage of growth as a charity
  • as IT Services Manager, you will support the development and implementation of the IT strategy and lead and manage the team with the daily operations of IT services across the organisation
  • for more information, please view the attached job description below
  • for more information, please view the attached job description
  • you will be responsible for the oversight, security and maintenance of all key IT infrastructure components and the continuous review of the IT infrastructure, looking for ways to optimise and make improvements by considering new design patterns with cloud technologies, particularly in relation to security trends and enhancing security technologies
  • this is an exciting opportunity to make an impact within in an established, innovative and enthusiastic team

service administrator

Responsibility

  • you will play an essential role by leading on key administrative tasks such as processing incoming and outgoing mail and payments
  • you will produce management information reports and carry out filing, inputting and collate information onto and from computerised database
  • previous experience of office administration
  • an exciting opportunity has arisen for a Service Administrator to join our Devon team where you will provide administrative support to ensure that our advocacy and IV services are running smoothly
  • effective communication skills including a good telephone manner
  • excellent attention to detail and accuracy
  • you will support the team to provide advocacy to children and young people by efficiently responding to new referrals and allocating to Advocates, within a defined process
  • good organisation skills

paralegal

Responsibility

  • you will assist fee earners with caseloads and attend court with counsel
  • for more information, please view the attached job description
  • we are looking to recruit two Paralegals to join our Legal team to assist in the conduct of proceedings on behalf of children and young people represented by NYAS
  • you will work under the direction of Director of Legal Services to ensure compliance with the Legal Aid Agency Contract Compliance requirements
  • in your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached

Requirements

  • be committed to the provision of independent representation for children and young people
  • excellent attention to detail and accuracy
  • ability to work under pressure and to ensure deadlines are met
  • excellent communication skills both written and oral and a good telephone manner
  • NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with
  • we reserve the right to close this vacancy early once we receive a high number of applications
  • to comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment

operations manager

Responsibility

  • considerable provide experience of managing and developing viable and effective services in a similar field
  • considerable experience of the supervision and management of staff
  • experience of managing budgets and effective cost control
  • experience and understanding of child protection/vulnerable adult safeguarding procedures
  • NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with
  • we reserve the right to close this vacancy early once we receive a high number of applications
  • to comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment

business administrator

Responsibility

  • experience of working within an office environment
  • excellent IT skills including a good working knowledge of MS Office applications and willingness to learn how to use e-tendering portals
  • ability to communicate effectively and to a high standard both orally and in writing to a wide range of people
  • highly articulate, with experience of preparing concise, accurate and coherent written information
  • the ability to work to tight deadlines and within agreed timescales
  • NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with
  • we reserve the right to close this vacancy early once we receive a high number of applications
  • to comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment

service manager

Responsibility

  • substantial proven practice experience in delivering direct work to children, young people and vulnerable adults in a social care setting
  • knowledge and experience of writing and quality assuring reports for regulatory bodies
  • considerable experience of the supervision of staff/volunteers
  • considerable experience of the supervision of staff
  • A professional qualification in a relevant field
  • an ability to communicate effectively and to a high standard both orally and in writing to a wide range of people
  • ability to maintain professionalism at all times
  • ability to communicate effectively

systems administrator

Responsibility

  • substantial experience in identifying and resolving network and server-based issues, and escalating where required
  • solid experience of maintenance, installation, repair and upgrade of server and network equipment
  • confident in the design, implementation and maintenance of backup and archiving methodologies
  • working experience and knowledge of the specified products and systems as detailed in the person specification
  • advanced administration and troubleshooting of a Microsoft Windows Active Directory based network environment
  • analytical skills
  • ability to communicate and collaborate effectively
  • problem solving and flexibility

office administrator

Responsibility

  • previous working experience as an office administrator or receptionist
  • exceptional organisational, prioritising and multi-tasking skills
  • excellent written and verbal communication skills, including an exceptional telephone manner
  • professional attitude
  • strong attention to detail and accuracy
  • NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with
  • we reserve the right to close this vacancy early once we receive a high number of applications
  • previous applicants need not apply

project coordinator

Trade

  • community & Social Service
  • Community & Social Service

Working hours

  • full-time

Responsibility

  • we are recruiting a Project Coordinator who will have the overall responsibility for our Caerphilly and Blaenau Gwent service
  • to meet the requirements of the role you must live within the geographical area
  • for more information, please view the attached job description
  • work with us to help change young lives
  • proven experience in working with children and young people in a social care setting, particularly children in care
  • proven experience of the recruitment and management of staff and or volunteers
  • as an established leading rights-based charity, NYAS is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld
  • we work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure