THE NAIL GROUP

Responsibility

• manage and oversee daily salon operations
• supervise and train salon staff, including salon co-ordinator, nail technicians, and apprentices
• ensure high-quality customer service and satisfaction
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• develop and implement sales strategies to meet salon targets
• monitor inventory levels and order salon supplies as needed
• handle customer enquiries or issues in a professional and timely manner
• we believe in our community, take pride in our work, our creativity and collaboration
• maintain a clean and organised salon environment
• schedule appointments and manage the salon's digital appointment calendar
• we are a proud finalist for ScratchStars awards “Salon of the year 2023” for the UK and Ireland
• we are seeking highly motivated and supportive team players who share our vision and want to work in a rewarding environment
• at The Nail Group, we firmly believe that the distinct personality and authenticity of our people set us apart from others
• we recognise that the qualities that make each person unique also make our company exceptional
• our team takes a purposeful and accountable approach to their work, working together to leverage our collective expertise and innovative thinking to achieve our goals with excellence
• our salon has collaborated with Kenzo, Nike, Tottenham Hotspurs Football stadium, NFL, Sky Sports, Johnson & Johnson, BBC London, BBC 3, Miss Black Africa, Newable, Enterprise Enfield and many local businesses
• maintain health and safety standards, ensuring a safe salon environment

Requirements

• excellent communication and customer service skills
• proven experience in the nail industry with a minimum of 5 years
• NVQ Level 2 in Nail Technology, Beauty Therapy, or equivalent, minimum
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• ensure a welcoming, immaculate salon ambiance
• passion for nails and beauty
• tackle client concerns professionally, turning potential challenges into opportunities
• strong organisational and time management abilities
• salon management experience preferred
• deliver exceptional and memorable services to every client
• proven ability to effectively manage and supervise a team
• valid work permit and authorisation to work in the United Kingdom
• experience in sales management or achieving sales targets
• exceptional presentation skills
• outgoing and friendly personality
• leadership qualities with the ability to motivate and inspire a team
• excellent team management skills to ensure smooth salon operations
• proficient phone etiquette for handling customer inquiries and scheduling appointments
• salon management: 2 years
• nail salon: 3 years
• strong administrative skills for managing payroll, scheduling, and inventory
• management: 2 years
• apply now to join our dynamic team as a Salon Manager

Earnings for position manager

Responsibility

• assessing clients' nail health and recommending appropriate treatments during consultation
• preparing the work area and equipment for each client
• cleaning and sanitising tools and work surfaces before and after each client
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• providing nail care treatments to our TNG gold standard
• we believe in our community and hold values such as pride in our work, creativity and collaboration in high regard
• advising clients on nail care and maintenance
• recommending and selling nail care products to clients
• keeping accurate records of client services and maintaining client confidentiality
• we are seeking highly motivated and supportive team players who share our vision and want to work in a rewarding environment
• staying up to date with the latest nail care techniques and trends, and attending training and professional development opportunities as necessary
• you’ll be part of a close-knit, dedicated team of nail technicians and beauticians all working together and supporting each other
• our team takes a purposeful and accountable approach to their work, working together to leverage our collective expertise and innovative thinking to achieve our goals with excellence
• you’ll always have support on hand but we’ll also trust you to use your own initiative
• our salon has collaborated with Kenzo, Nike, Tottenham Hotspurs Football stadium, NFL, Sky Sports, Johnson & Johnson, BBC London, BBC 3, Miss Black Africa, Newable, Enterprise Enfield and many more local businesses
• it’s about making a difference to everyone around you