THE MYERS-BRIGGS COMPANY is looking for employees for positions:
senior product manager
Working hours
full-time
customer advisor
Working hours
full-time
full-time | Permanent
Language
english
Requirements
educated to A-level standard, or equivalent
previous customer service experience
use of Outlook or similar email management software
ability to prioritise within workload
ability to work under pressure in busy periods
able to build relationships with customers through written and verbal communication
ability to work quickly and accurately
accuracy in communication
Responsibility
quickly build rapport with customers to identify queries and further business opportunities, upselling and cross selling where possible
act as a first point of contact for a wide range of queries – both external and internal to enable The Myers-Briggs Company customers to continue using our services
ability to take information beyond the initial request, upselling when needed
support the online chat functionality and support customers with queries in a timely and customer focussed manner in line with company SLAs
communicate with the sales team to ensure that any potential leads that are generated are exploited and transformed into sales
respond to queries in a timely manner or identify and conduct appropriate delegation of queries to colleagues within Customer Support or elsewhere in the organisation, to achieve quickest resolution
assist customers with account management, website functionality, placing orders, booking onto workshops, ordering product through website to enable customers to continue purchasing The Myers-Briggs Company products and training courses
act as a guide for qualified customers using The Myers-Briggs Company online platform, to create campaigns, sending out questionnaires and order reports, to enable them to perform practitioner duties
marketing executive
Working hours
full-time
full-time | Temporary
Language
german
Responsibility
partner relations – 30%
support Head of ROE/DACH Partner markets to understand and support European market opportunities and Partners’ business strategies
co-ordinate translation of all content required to support regional marketing programs
manage content on regional website with relevant content, news of forthcoming events and promotional campaign codes
providing clear and comprehensive briefs to internal teams and suppliers
work with colleagues to agree, create and maintain a calendar of regional marketing communications in key markets
pay-per-click ad campaigns
analysis and regular reporting on performance against KPIs and critical measures of performance and effectiveness
Requirements
business/marketing degree or equivalent
marketo, ActOn, or Google Adwords certified/trained
creating and delivering direct marketing campaigns from copywriting to audience
at least 2 years’ experience in a similar role
creating and delivering direct marketing campaigns from copywriting to audience segmentation
using a web-based email deployment tool
working with international partners
planning and co-ordinating events and tradeshow participation
financial accountant
Language
german
Requirements
essential - Part Qualified or QBE
desirable - An accounting qualification
solid Accounting experience
european VAT accounting experience
financial accounting role in similar sized commercial operation
knowledge of Microsoft D365
desirable - ERP skills
demonstrable experience of managing balance sheet reconciliation processes
Responsibility
contribute to an efficient month end close process for UK and European operations
ensure material general ledger balances are reconciled monthly
ensure statutory reporting is done in a timely manner
maintain effective system of controls to ensure that accounting records are complete, with all transactions accurately recorded and appropriately authorised
sharing Accounts Payable with other members of the team
involvement in testing for new ERP software implementation due end Q2 2025
timely and accurate submission of VAT for new countries including Luxembourg and Switzerland plus others to be determined
work with Financial Controller to submit Corporate Tax Returns in both US and Local GAAP